USD
GBP 
CNY 
EUR 
INR 
JPY 
MYR 
ZAR 
KRW 
THB 
Global Crowd Solutions in Buildings Growth Opportunities
Smart City Development and the Need for Better Security and Surveillance Drive Increased Implementation
14-Dec-2023
Global
Market Research
PF5E-01-00-00-00
EN_2023_462
The COVID-19 pandemic has rapidly changed the way buildings are operated and managed. Growing smart city initiatives and demand for organized crowd distribution drive the adoption of solutions that allow crowd control and monitoring. Crowd management and public monitoring are crucial in the planning and fruition of successful smart cities.
In addition, escalating national and international security threats and increasing terrorist attacks and crime rates worldwide have raised security concerns. This increases demand for better security and surveillance measures in buildings, especially those with high security requirements, such as airports, train stations, and densely crowded spots (e.g., theme parks, shopping malls, and concert venues).
In this research service, Frost & Sullivan tracks and highlights market trends and growth opportunities in the crowd solutions industry. We also offer stakeholders case studies of state-of-the-art solution implementations to demonstrate how buildings with high crowd density, like theme parks and shopping malls, are adopting crowd solutions to ease people flow.
Author: Viswesh Vancheeshwar
Why is it Increasingly Difficult to Grow?
The Strategic Imperative 8™
The Impact of the Top 3 Strategic Imperatives on the Crowd Solutions Industry
Growth Opportunities Fuel the Growth Pipeline Engine™
Research Scope
Market Definitions
Market Definitions—Technologies
Market Definitions—Technologies (continued)
Market Definitions—Technologies (continued)
Growth Drivers
Growth Restraints
Types of Crowd Analytics
Benefits of Crowd Solutions
Trend Opportunity Impact and Certainty Analysis
Regional Analysis
Bobbejaanland—Fortinet
Business Challenges that Led to Considering Crowd Solutions
Solution Contents in Detail
Operations and Cost Details
Results and Benefits of Crowd Solution
Disney World
Business Challenges that Led to Considering Crowd Solutions
Solution Contents in Detail
Operations and Cost Details
Results and Benefits of Crowd Solution
Movie Animation Park Studio (MAPS)
Business Challenges that Led to Considering Crowd Solutions
Solution Contents in Detail
Operations and Cost Details
Results and Benefits of Crowd Flow Solution
Universal Volcano Bay—Accesso
Business Challenges that Led to Considering Crowd Solutions
Solution Contents in Detail
Operations and Cost Details
Results and Benefits of Crowd Solution
MixC/Vientiane City—ShopperTrak
Business Challenges that Led to Considering Crowd Solutions
Solution Contents in Detail
Operations and Cost Details
Results and Benefits of Crowd Flow Solution
Growth Opportunity 1: Digital Advancement
Growth Opportunity 1: Digital Advancement (continued)
Growth Opportunity 2: Smart Cities
Growth Opportunity 2: Smart Cities (continued)
Growth Opportunity 3: Market Prioritization
Growth Opportunity 3: Market Prioritization (continued)
List of Exhibits
Legal Disclaimer
List of Figures
- Crowd Solutions: Growth Drivers, Global, 2023–2028
- Crowd Solutions: Growth Restraints, Global, 2023–2028
- Crowd Analytics: Trend Opportunity, Global, 2022
Speak directly with our analytics experts for tailored recommendations.
Recent related Homes and Buildings research
28 Oct 2026 | Global | Market Research
Emerging Software Providers for Smart Building and FM Markets, Global, 2026
Software has become the decisive layer in smart building and facility management, and this study profiles the emerging providers reshaping the global market. It examines how digital platforms are used to monitor, control, analyze, and manage building systems and facility operations across commercial...
22 Oct 2026 | Global | Market Research
Building Construction Market, Global, 2026–2031
The global building construction market is expected to grow steadily from $8.89 trillion in 2025 to $10.56 trillion by 2031, at a 2.9% CAGR, supported by urbanization, housing demand, industrial expansion, and investment in data centers, healthcare facilities, logistics hubs, and advanced manufactur...
15 Oct 2026 | Global | Market Research
Environmental Assessment of the Top 50 Climate-Smart Companies Accelerating the Low-Carbon Economy in the Built Environment, 2026
In a global environment increasingly defined by decarbonization, urbanization, and digital transformation, companies operating in the homes and buildings sector must fundamentally redefine their strategic purpose. Growing awareness among consumers, employees, suppliers, and policymakers is elevating...
13 Oct 2026 | Asia Pacific | Market Research
Facility Management Market, Malaysia, 2026–2031
Malaysia's facility management (FM) market is one of Southeast Asia's most advanced, anchored by long-term public sector concessions and public-private partnerships in healthcare and government, alongside a mature base of commercial and industrial end users. Three forces are reshaping growth: the sh...
09 Oct 2026 | Global | Frost Radar
Frost Radar™: Smart Building Solutions in Healthcare, 2026
Healthcare facilities are some of the most complex and mission-critical environments in the smart buildings market, and investment priorities now extend beyond energy management to indoor environmental quality, critical infrastructure monitoring, asset visibility, and workflow optimization. Revenue ...
Purchase includes:
- Report download
- Growth Dialog™ with our experts
Growth Dialog™
A tailored session with you where we identify the:- Strategic Imperatives
- Growth Opportunities
- Best Practices
- Companies to Action
Impacting your company's future growth potential.