USD
GBP 
CNY 
EUR 
INR 
JPY 
MYR 
ZAR 
KRW 
THB 
Global Enterprise Content Management Market, Forecast to 2024
Increasing Content and Greater Regulations Drive the Market Growth
28-Aug-2019
North America
Market Research
K1BC-01-00-00-00
IT03881-NA-MR_23362
Enterprise content management (ECM) solutions are large-scale, multifunctional, cross-platform content management systems designed to address the structured and unstructured content management needs of a range of organizational types and sizes. ECM solutions enable enterprises to capture, store, organize, manage, and deliver content in a seamless manner, ultimately equipping end users with pertinent information at all points in time. ECM solutions handle an ever-increasing array of content types including, but not limited to, documents, records, images, and video. Though the value proposition of an ECM is vertical agnostic, these solutions are used across several enterprise functional areas and lines of business. Enterprises commonly deploy ECM as a point solution to fulfil specific organizational needs such as document management, file management, records management, or case management. As the market has evolved and enterprises have matured in their use of such point solutions, the demand has increased for ECM solutions that are unified software platforms rather than a multitude of isolated applications that do not talk to each other. With enterprises viewing content management more strategically, facilitating easy data discovery and enhancing collaborative workflows are growing on the list of enterprise priorities. Frost & Sullivan expects revenues for the global ECM market to increase from $5.35 billion in 2018 to $11.80 billion in 2024, at a compound annual growth rate (CAGR) of 14.1% from 2018 to 2024. Though a mature market, the growth will rise steadily over the forecast period, as a large number of vendors attempt to meet the demand for ever-increasing content and greater regulations are being put in place for protecting consumer data. Geographical Segmentation: The global market has been segmented into North America, Latin America (NALA), Europe, the Middle East, and Africa (EMEA), and Asia-Pacific (APAC).
Research Scope
- Global market trend analyses, including market drivers and restraints
- Detailed revenue forecasts for the total ECM market
- A competitive landscape, in terms of major participants and market share analysis The base year of this enterprise content management study is 2018, with forecasts running up to 2024. The research highlights key trends impacting the global ECM market and outlines future implications.
Key Issues Addressed
- Is the ECM market growing? How long will it continue to grow and at what rate?
- What factors will drive the ECM market growth? What challenges will deter its growth?
- What does the current ECM competitive landscape look like? How will this landscape evolve?
- What segments are most rapidly adopting ECM solutions? How will this market evolve?
- How do ECM adoption patterns differ by region? What are the revenue breakdowns by region, NALA/EMEA/APAC?
- What technology trends are shaping the ECM market today? What disruptions are on the horizon?
Author: Robert Cavin
Key Findings
Key Findings (continued)
Market Engineering Measurements
Market Engineering Measurements (continued)
CEO’s Perspective
Digital Media Value Chain
Market Overview—Introduction
Market Overview—Scope and Regions
Market Overview—Features and Functionality
Market Overview—Vertical Definitions
Market Definitions
Market Definitions (continued)
ECM Value Proposition
ECM Value Proposition (continued)
ECM Value Proposition (continued)
ECM Value Proposition (continued)
Key Questions this Study will Answer
Market Segmentation by Region
Market Segmentation by Vertical Market
Market Distribution Channels
Market Drivers
Drivers Explained
Drivers Explained (continued)
Drivers Explained (continued)
Drivers Explained (continued)
Market Restraints
Restraints Explained
Restraints Explained (continued)
Restraints Explained (continued)
Forecast Assumptions
Revenue Forecast
Revenue Forecast Discussion
Percent Revenue Forecast by Region
Revenue Forecast by Region
Revenue Forecast Discussion by Region
Revenue Forecast by Vertical Market
Revenue Forecast Discussion by Vertical Market
Regional Market Life Cycle Analysis
Regional Market Life Cycle Analysis Discussion
Percent Revenue by Deployment Methodology
Percent Revenue by Nature of Contract
Percent Revenue by Product Types
Changing Buyer Landscape
Mobile Opportunity
Security
Demand for Better Integration
Hybrid and Cloud ECM Solutions Driving Adoption
Open Source ECM Adoption
Big Data in ECM
Pricing Trends
Market Share
Competitive Environment
Competitive Environment Discussion
Competitive Factors and Assessment
Competitive Landscape
Competitive Landscape Discussion
Competitive Landscape Discussion (continued)
Growth Opportunity 1—Increasing Mobile Adoption
Growth Opportunity 2—Expansion to AEC/BIM/EPC/EIM
Growth Opportunity 3—Large-scale Group ECM
Growth Opportunity 4—Privacy and Regulatory Concerns
Growth Opportunity 5—Mergers and Acquisitions
Strategic Imperatives for Success and Growth
Percent Revenue Breakdown by Region
Revenue Forecast
Revenue Forecast—NALA
Revenue Forecast—EMEA
Revenue Forecast—APAC
Revenue Forecast Discussion
Revenue Forecast Discussion (continued)
Percent Revenue Breakdown by Region
Revenue Forecast
Revenue Forecast—NALA
Revenue Forecast—EMEA
Revenue Forecast—APAC
Revenue Forecast Discussion
Revenue Forecast Discussion (continued)
Revenue Forecast Discussion (continued)
Percent Revenue Breakdown by Region
Revenue Forecast
Revenue Forecast—NALA
Revenue Forecast—EMEA
Revenue Forecast—APAC
Revenue Forecast Discussion
Revenue Forecast Discussion (continued)
Revenue Forecast Discussion (continued)
Percent Revenue Breakdown by Region
Revenue Forecast
Revenue Forecast—NALA
Revenue Forecast—EMEA
Revenue Forecast—APAC
Revenue Forecast Discussion
Percent Revenue Breakdown by Region
Revenue Forecast
Revenue Forecast—NALA
Revenue Forecast—EMEA
Revenue Forecast—APAC
Revenue Forecast Discussion
NALA Key Findings
Revenue Forecast
Revenue Forecast Discussion
Revenue Forecast Discussion (continued)
EMEA Key Findings
Revenue Forecast
Revenue Forecast Discussion
Revenue Forecast Discussion (continued)
APAC Key Findings
Revenue Forecast
Revenue Forecast Discussion
The Last Word—Predictions
The Last Word—Recommendations
Legal Disclaimer
Market Engineering Methodology
Market Engineering Measurements
Market Engineering Measurements (continued)
Acronyms and Abbreviations Used in this Study
List of Market Participants
List of Exhibits
List of Exhibits (continued)
List of Exhibits (continued)
Speak directly with our analytics experts for tailored recommendations.
Recent related IT Services and Applications research
30 Oct 2026 | Global | Megatrends
Advancements in Micro-Sensor Technologies for High-Performance Sensing Systems
Micro-sensors are no longer just components that capture data—they are becoming the intelligence behind connected products and autonomous systems. As industries demand faster decisions, greater reliability, and continuous monitoring, sensing platforms are evolving by combining embedded AI, advanced ...
29 Oct 2026 | Global | Market Research
Global Cloud IaaS and PaaS Market, 2025-2031
This study analyzes the global Infrastructure-as-a-Service (IaaS) and Platform-as-a-Service (PaaS) market from 2025 to 2031, covering hyperscale cloud providers, AI-focused neoclouds, and regional and sovereign cloud operators across North America, Latin America, EMEA, and Asia-Pacific. It provides ...
28 Oct 2026 | Global | Frost Radar
Frost Radar™: Network as a Service, 2026
Network as a service (NaaS) has evolved beyond bandwidth on demand into a digital operating model that brings together connectivity, cloud, security, observability, automation, and life cycle management through unified digital experiences. As enterprises expand multicloud environments, edge deployme...
26 Oct 2026 | North America | Frost Radar
Frost Radar™: Data Center Colocation Services in North America, 2026
Data center colocation services have become a foundational component of enterprise digital infrastructure, enabling organizations to balance performance, security, scalability, and cost optimization across increasingly distributed IT environments. Colocation facilities serve as critical interconnect...
23 Oct 2026 | Global | Technology Research
Growth Opportunities in GPU-as-a-Service, Hyperscale & AI-Focused Digital Infrastructure, AI-ready Data Center, Prompt-based Builder, Docs-as-code, and Artificial Chip Intelligence
This edition of the IT, Computing and Communication Technology Opportunity Engine explores GPU-as-a-Service, Hyperscale & AI-Focused Digital Infrastructure, and AI-Ready Data Centers to scale AI compute capabilities. Prompt-Based Builders and Docs-as-Code accelerate software development, while Artif...
Purchase includes:
- Report download
- Growth Dialog™ with our experts
Growth Dialog™
A tailored session with you where we identify the:- Strategic Imperatives
- Growth Opportunities
- Best Practices
- Companies to Action
Impacting your company's future growth potential.