Global Survey on Laboratory Information Management Systems

An End-user Perspective

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Laboratory personnel were invited to participate in an online survey in June 2014. A total of 366 laboratory decision makers qualified to complete the survey, answering questions about their use of laboratory information management systems (LIMS). Respondents’ organization types include academic laboratory or core facility; federal, state, or local government laboratory; pharmaceutical or biotechnology company; industrial company; hospital or clinical laboratory; and diagnostics or biobank. Respondents provided information related to their preferred suppliers, satisfaction levels, types of systems used, applications, tasks performed, product prices, importance of product features, challenges faced, satisfaction levels, and unmet needs.

Table of Contents

Research Background, Objectives, Methodology, and Respondent DemographicsResearch ObjectivesResearch MethodologyResearch Methodology (continued)Respondent DemographicsRespondent Demographics (continued)Respondent Demographics (continued)Executive SummaryExecutive SummaryExecutive Summary (continued)Executive Summary (continued)Executive Summary (continued)The Influential Factors of Product SelectionImportance of LIMS CapabilitiesType of LIMS UsedImportance of Data Functionality CapabilitiesImportance of Sample Tracking, QA/QC, and Clinical Sample Admittance CapabilitiesImportance of Management, Regulations, and Report Generation CapabilitiesDefinitions for Drivers MatrixStrategic Prioritization of Needs When Selecting LIMS ProductsStrategic Prioritization of Needs When Selecting LIMS Products—DiscussionTop Laboratory Information Management Systems SuppliersTop LIMS SuppliersTop LIMS Suppliers by Organization TypeLaboratory InvestmentsCost Expectations of LIMS LicensesInvestment in TechnologySatisfaction Levels and Unmet NeedsOverall Satisfaction with Product Attributes Satisfaction Levels by Organization TypeLikelihood for Renewal for LIMS ProductsVerbatim Responses—Unmet Needs by Organization TypeUnmet Needs—Industrial Companies Unmet Needs—Industrial Companies (continued)Unmet Needs—Academic Laboratories or Core Facilities, Government Laboratories, and Diagnostics or BiobanksUnmet Needs—Hospitals or Clinical LaboratoriesUnmet Needs—Pharma or Biotech CompaniesVerbatim Responses—Factors Needed to Change Laboratory Information Management Systems Solutions by Organization TypeFactors Needed to Change LIMS Solutions—Academic Laboratories or Core FacilitiesFactors Needed to Change LIMS Solutions—Government LaboratoriesFactors Needed to Change LIMS Solutions—Government Laboratories (continued)Factors Needed to Change LIMS Solutions—Pharma or Biotech CompaniesFactors Needed to Change LIMS Solutions—Industrial CompaniesFactors Needed to Change LIMS Solutions—Industrial Companies (continued)Factors Needed to Change LIMS Solutions—Hospitals or Clinical LaboratoriesFactors Needed to Change LIMS Systems—Hospitals or Clinical laboratories (continued)Factors Needed to Change LIMS Systems—Diagnostics or BiobanksAppendixLegal DisclaimerAdditional Sources of InformationThe Frost & Sullivan StoryThe Frost & Sullivan StoryValue Proposition—Future of Your Company & CareerGlobal PerspectiveIndustry Convergence360º Research PerspectiveImplementation ExcellenceOur Blue Ocean Strategy




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