How Financial Services Providers Optimise Emerging Technologies to Improve Access to Services and Reduce Costs
07-May-2015
Africa
Market Research
9AC0-00-0D-00-00
TE00258-AF-MR_01369
This research service provides an analysis of ICT spend by the financial services sector in South Africa. The objective of the study is to contextualize ICT investment within the sector across 8 categories: cellular connectivity, cloud services, data centres, fixed and non-cellular connectivity, IT hardware, managed services, systems integration, and sector-specific technologies. The analysis includes an overview of the financial services sector, drivers and restraints, and technology trends driving investment in ICT, highlighting both the current and future spend from 2015 to 2019. The base year for analysis is 2014.
Key Findings
Research Overview
Research Overview (continued)
Research Aim and Objectives
Research Scope
Research Scope (continued)
Market Definitions
Market Definitions (continued)
Market Definitions (continued)
Global Financial Services Sector at a Glance
South Africa’s Financial Services Sector at a Glance
Overview of the Financial Services Value Chain
Overview of the Financial Services Value Chain (continued)
Technology Trends Shaping ICT Spend in Financial Services
Evolution of Multi-channel Banking
Mobile Payment Technologies
Cloud Services in South African Banking (Trends)
Overview of Enterprise ICT Spend by Sector
ICT Spend in Financial Services Sector
ICT Spend in Financial Services Sector—5-year Forecast
ICT Spend in Financial Services—Key Takeaways
Market Drivers
Market Drivers Explained
Market Drivers (continued)
Market Restraints
Market Restraints
Market Restraints (continued)
The Last Word
Abbreviations
ICT Spend in South Africa by Sector
Legal Disclaimer
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| Deliverable Type | Market Research |
|---|---|
| No Index | No |
| Podcast | No |
| Author | Lehlohonolo Mokenela |
| Industries | Telecom |
| WIP Number | 9AC0-00-0D-00-00 |
| Is Prebook | No |
ICT Spend in South Africa—Financial Services Sector
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