ICT Spend in South Africa—Financial Services Sector

How Financial Services Providers Optimise Emerging Technologies to Improve Access to Services and Reduce Costs


This research service provides an analysis of ICT spend by the financial services sector in South Africa. The objective of the study is to contextualize ICT investment within the sector across 8 categories: cellular connectivity, cloud services, data centres, fixed and non-cellular connectivity, IT hardware, managed services, systems integration, and sector-specific technologies. The analysis includes an overview of the financial services sector, drivers and restraints, and technology trends driving investment in ICT, highlighting both the current and future spend from 2015 to 2019. The base year for analysis is 2014.

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This research service provides an analysis of ICT spend by the financial services sector in South Africa. The objective of the study is to contextualize ICT investment within the sector across 8 categories: cellular connectivity, cloud services, data centres, fixed and non-cellular connectivity, IT hardware, managed services, systems integration, and sector-specific technologies. The analysis includes an overview of the financial services sector, drivers and restraints, and technology trends driving investment in ICT, highlighting both the current and future spend from 2015 to 2019. The base year for analysis is 2014.
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Table of Contents

ICT Spend in South Africa—Financial Services SectorExecutive SummaryKey FindingsResearch OverviewResearch OverviewResearch Overview (continued)Research Aim and ObjectivesResearch ScopeResearch Scope (continued)Market DefinitionsMarket DefinitionsMarket Definitions (continued)Market Definitions (continued)Overview of the Financial Services SectorGlobal Financial Services Sector at a GlanceSouth Africa’s Financial Services Sector at a GlanceOverview of the Financial Services Value ChainOverview of the Financial Services Value Chain (continued)ICT in the Financial Services SectorTechnology Trends Shaping ICT Spend in Financial ServicesEvolution of Multi-channel BankingMobile Payment TechnologiesCloud Services in South African Banking (Trends)ICT Spend in the Financial Services SectorOverview of Enterprise ICT Spend by SectorICT Spend in Financial Services SectorICT Spend in Financial Services Sector—5-year Forecast ICT Spend in Financial Services—Key TakeawaysDrivers and RestraintsMarket DriversMarket Drivers ExplainedMarket Drivers (continued)Market RestraintsMarket Restraints Market Restraints (continued)The Last WordThe Last WordAppendixAbbreviationsICT Spend in South Africa by SectorLegal DisclaimerThe Frost & Sullivan StoryThe Frost & Sullivan StoryValue Proposition—Future of Your Company & CareerGlobal PerspectiveIndustry Convergence360º Research PerspectiveImplementation ExcellenceOur Blue Ocean Strategy




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Release Date : 7-May-2015

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