Key Findings

Research Overview

Research Aim and Objectives

Research Scope

Research Scope (continued)

Market Definitions

Market Definitions (continued)

Global Public Sector at a Glance

South Africa’s Public Sector at a Glance

Overview of the Public Sector Communication Value Chain

Overview of the Public Sector Communication Value Chain (continued)

Structure of the South African Public Sector

Structure of the South African Public Sector: Source of Income and Budget Distribution

The Impact of ICT in the Economy

Overview of ICT in the Public Sector

Overview of ICT in the Public Sector (continued)

ICT in the Public Sector Value Chain—Key Takeaways

Key Trends in eGovernment

Key Technologies Building Local eGovernment

Overview of Enterprise ICT Spend by Sector

ICT Spend in the Public Sector

ICT Spend in the Public Sector—5-year Forecast

ICT Spend in the Public Sector—Key Takeaways

Market Drivers

Market Drivers Explained

Market Restraints

Market Restraints Explained

The Last Word

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Abbreviations

Abbreviations (continued)

Appendix 1: Structure of South Africa’s Government

Appendix 1: Structure of South Africa’s Government—National Government

Appendix 1: Structure of South Africa’s Government—National Government (continued)

Appendix 1: Structure of South Africa’s Government—National Government (continued)

Appendix 1: Structure of South Africa’s Government—Provincial Government

Appendix 1: Structure of South Africa’s Government—Provincial Government (continued)

Appendix 1: Structure of South Africa’s Government—Local Government

Appendix 2: Government Departments

Appendix 3: Government Departments Grouped into Clusters

ICT Spend in South Africa by Sector

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