IIoT Predictive Maintenance—Redesigning the Maintenance Repair and Overhaul (MRO) Approach, 2018

Diversification of Companies’ MRO Offerings With Industrial IoT Platform Enables to Reposition Their Role in the Value Chain and Unleash New Revenue Streams

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The objective of this research is to analyze and evaluate the strategic opportunities for the maintenance, repair, and overhaul (MRO) market as the entire manufacturing landscape is expected to be influenced by the digital transformation. This study offers holistic analysis of OEMs and end-users requirements and evaluates MRO’s current value proposition. In the present dynamic business environment, there has been a dramatic shift in investment activities that are predominantly focused toward plant modernization and upgradation. Manufacturers are revisiting their operational strategies due to the soaring cost of plant maintenance arising from unplanned downtime. As the reduction of operational cost and enhanci

Research Scope

  • Analysis of the key market drivers for the MRO market and the barriers that hamper their growth prospects
  • Evaluate the key end-user industries requirement from the MRO providers
  • Analysis of the impact of IIoT technologies in the MRO market and moving toward service-based models
  • Assessment of the key growth opportunities that help MRO distributors to hold a competitive edge in this market

With the dawn of smart manufacturing and service-based business models, it is imperative to leverage IIoT to establish a connected ecosystem including MRO. This not only helps manufacturers to reduce their operating cost but also boosts their revenue. The economic downturn in 2008 has changed manufacturer’s mindset and has instilled the need to outsource their MRO activities, particularly to those distributors offering an extensive range of value-added services and provide end-to-end support in plant maintenance. The changing relationship and position of MRO distributors in the value chain unleash new opportunities to expand their business offerings. This is best achieved through IIoT that helps to coin distinctive value proposition, thereby reaching new frontiers in the present competitive environment.

With investments flowing toward achieving IT-OT convergence that facilitates seamless integration and flow of communication across a vast range of assets, plant engineers and operators have the ability to efficiently manage plant maintenance and repair at its early stage. The direct access to asset data on real-time basis combined with analytical capability helps to consolidate, interpret, and visualize data, thereby providing accurate and reliable results on asset health. This drives the demand for MRO distributors with strong engineering prowess monitoring the asset condition and support manufacturers’ transition from reactive to predictive maintenance.


Key Issues Addressed

  • What are the key trends and challenges faced by the MRO companies?
  • What are present key requirements of OEMs/customers? Are there any market gaps that remain unaddressed by the MRO companies?
  • With the emergence of IIoT, how is it expected to redefine the MRO product and services offering?
  • Is the existing value proposition of MRO companies competitive to match the changing market dynamics?
  • Are the products/services offered by the MRO companies fulfilling customer requirement? What are the some of the key areas of focus when it comes to MRO offering?
  • Is the market growing? What is the role of inorganic activities in determining the MRO’s growth prospects?

Table of Contents

1. Executive Summary
Global MRO Market—Key Findings
2. Research Scope and Objective
Research Scope and Objective
3. IIoT—A Research Perspective
IIoT—Emerging Themes in the Industrial Environment
IIoT—Key Attributes of a Smart Factory
Frost & Sullivan’s Value Proposition in IIoT
4. Global MRO Market—Key Trends
Key Trends in the Global MRO Market
5. Roadblocks in the Global MRO Market
Roadblocks in the Global MRO Market
MRO Challenges—Multi-brand Approach
MRO Challenges—Limited Focus on Automation and Digital Platforms
MRO Challenges—Complex Supply Chain Process
MRO Challenges—Limited Access to Skilled Workforce
6. Changing End-user Dynamics—Perspective on Emerging MRO Needs
Changing End-user Dynamics—Key Essentials for Large-scale Users
Analysis on MRO Needs for Large-scale End Users
Changing End-user Dynamics—Key Essentials for Small- and Medium-scale Users
Analysis on MRO Needs for Small- and Medium-scale End Users
7. Assessment of MRO Needs Across Process, Discrete, and Hybrid Industries
Assessment of MRO Needs Across Process, Discrete, and Hybrid Industries
Evaluating MRO Needs Across the Four Functional Facets
8. Decoding the Impact of IIoT on the MRO Market
IIoT—Five Strategic Shifts Redefining MRO Business Model
IIoT—Adoption Cycle and Its Impact on the MRO Market
Emergence of Big Data & Analytics in the MRO Market
9. IIoT—Services 2.0: Impact on MRO Supply Chain
Evolution of Services
Mapping of Technologies Application and Service Segments
IIoT—Services 2.0: MRO Supply Chain
IIoT—Services 2.0: Predictive Maintenance
Predictive Maintenance—Machine Learning (ML)
10. Growth Opportunities and Companies to Action
5 Major Growth Opportunities
Growth Opportunity 1—Predictive Maintenance
Growth Opportunity 2—Industrial Mobility
Growth Opportunity 3—eCommerce Platform
Strategic Imperatives for Success and Growth
11. Company Profiles of Key MRO Distributors
Company Profile—Motion Industries
Motion Industries—Value Proposition and MRO Strategy
Company Profile—Grainger
Grainger—Value Proposition and MRO Strategy
Company Profile—ERIKS
ERIKS—Value Proposition and MRO Strategy
Company Profile—RS Components
RS Components—Value Proposition and MRO Strategy
Company Profile—IPH
IPH—Value Proposition and MRO Strategy
Company Profile—BDI
BDI—Value Proposition and MRO Strategy
Company Profile—Brammer
Brammer—Value Proposition and MRO Strategy
12. The Last Word
Key Conclusions
Legal Disclaimer
13. Appendix
List of Exhibits
14. The Frost & Sullivan Story


List of Figures & Charts

1. MRO Market: Key Trends, Global, 2017–2022
2. MRO Market: Roadblocks, Global, 2017–2022
3. MRO Market: Challenges, Impact Indicator, Global, 2017–2022
4. MRO Market: Key Essentials for Large-scale Users, Global, 2017–2022
5. MRO Market: Key Essentials for Small- and Medium-scale Users, Global, 2017–2022
6. MRO Market: IIoT—Five Strategic Shifts Redefining MRO Business Model, Global, 2017–2022
7. MRO Market: IIoT—Adoption Cycle and Its Impact, Global, 2017–2022
8. MRO Market: Emergence of Big Data & Analytics, Global, 2000–2020
9. MRO Market: Services 2.0—Supply Chain, Global, 2017–2022
10. MRO Market: Services 2.0—Schematic Model of Technology and Its Applications in Service Segments, Global, 2017–2022
11. MRO Market: IIoT—Services 2.0: MRO Supply Chain, Global, 2017–2022
12. MRO Market: IIoT—Services 2.0: Predictive Maintenance, Global, 2017–2022
13. MRO Market: IIoT—MRO: Predictive Maintenance Through AI (Machine Learning), Global, 2017–2022
14. Motion Industries—Value Proposition and MRO Strategy, Global, 2017
15. Grainger—Value Proposition and MRO Strategy, Global, 2017
16. ERIKS—Value Proposition and MRO Strategy, Global, 2017
17. RS Components—Value Proposition and MRO Strategy, Global, 2017
18. IPH—Value Proposition and MRO Strategy, Global, 2017
19. BDI—Value Proposition and MRO Strategy, Global, 2017
20. Brammer—Value Proposition and MRO Strategy, Global, 2017





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