Industries

This study analyzes and forecasts the Enterprise Content Management (ECM) software market in the Philippines during 2005. It discusses the key market drivers and restraints, and their impact on ECM software market in the Philippines. It provides revenue analysis by verticals and market segments, and also examines the competitive structure, and mark...

This research study looks at market trends, drivers, and restraints for the North American IP Contact Center market. It also provides market size, TDM versus IP forecasts and breakdown of the market by size of contact center. Vendor solution offerings and strategies are analyzed in a competitive framework and strategic considerations for market pen...

This SPIE describes the Design & Assign function, including the current service provider state of the art, drivers for an increased focus on this functional area, challenges to Design and Assign implementation, and vendor offerings. Included are findings from interviews with solutions integrators, service providers, and vendors about this topic.

This research addresses the World SSL VPN Products Market. Specifically included in this research are firms that provide products which reside at a network's perimeter, providing various levels of access to applications and data that resides inside the network by terminating SSL connections from authenticated users . This research will be limited ...

Over the past six months, there has been significant discussion regarding the U.S. service provider market, and which companies will ultimately prevail among the largest providers. In the first quarter of 2006, many speculated that the new AT&T was well positioned to dominate the market, given the scale of its business. Many also speculated that ca...

This research study looks at market trends, drivers, and restraints for the North American ACD systems market. It also provides market size, market share, forecasts and breakdown of the North American ACD systems market by size of contact center and vertical market. Vendor solution offerings and strategies are analyzed in a competitive framework an...

This research service analyzes worldwide research and developments in the ambient intelligence domain.

Two key concepts of IMS are (1) a standards-based architecture that enables best-of-breed, multi-vendor solutions and (2) the concept that the architecture bridges legacy and next-generation architecture. These two concepts exponentially add to the complexity of implementing, maintaining and operating service provider networks. Over and above the...