Industries

Video’s role in the enterprise has undergone a profound and irreversible transformation. Once relegated to the periphery of corporate communications for occasional executive town halls or formal training modules, it has become a core, strategic asset. It is the primary medium for knowledge management, the lifeblood of employee engagement in a distr...

The Asia-Pacific (APAC) B2B digital payments market is experiencing rapid transformation, driven by surging digital adoption, advancements such as API standardization (e.g., ISO 20022 and Open API frameworks), and regulatory harmonization for payment interoperability (e.g., ASEAN payment connectivity and India’s Unified Payments Interface [UPI]). K...

Business leaders have renewed their focus on CX, given the current global political and economic uncertainty. This focus extends to attention on security, business continuity, and operational efficiencies. More strategic, long-term objectives, such as market penetration, embracing AI, and enhancing employee experience, rank lower for the 2025-2026 ...

Mobile payments are digital payments made using a mobile device, such as a smartphone, phablet, tablet, or personal digital assistant. These mobile payments are made through digital wallets and A2A platforms, financed by eMoney, credit, or debit cards.The goal of this study is to find out the adoption of mobile payments in LATAM, focusing only on ...

This Frost Radar™ analysis considers how carrier managed network services (MNS) providers are enhancing and simplifying the consumption of network services. The increasing complexity of managing multiple network services, including underlay, overlay, software-defined networking, and security, is driving businesses to engage with MNS providers. With...

Frost & Sullivan conducted a global survey of network decision-makers in October and November 2024 to understand organizations’ perceptions, decisions, and purchases regarding managed network services. This analysis contrasts global responses with regional results. Respondents represented a range of industries and business sizes from 19 countries, ...

Zero trust architecture (ZTA) is rapidly gaining traction as organizations face growing cybersecurity threats, the rise of remote work, and the shift to cloud-first strategies. Unlike traditional security models, ZTA operates on the principle of "never trust, always verify," requiring continuous verification of every user and device before granting...

Customer experience (CX) platforms orchestrate the complexity of modern customer interactions across multiple channels and touchpoints along the entire customer journey, delivering seamless, consistent, and personalized experiences. Providers must have a full-fledged contact center offering to be featured on this Frost Radar™. Adjacent solution pro...

Software-defined wide area networking (SD-WAN) is rapidly evolving into a strategic enabler of secure, agile, and cloud-centric enterprise operations. As complexity grows, demand for managed SD-WAN services is surging, helping organizations streamline deployment and maximize value. Frost & Sullivan’s 2024 Global Network Survey reveals North America...