A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
13-Oct-2025
Global
Frost Radar
KBB7-01-00-00-00
TE_2025_33948
This Frost Radar™ analysis considers how carrier managed network services (MNS) providers are enhancing and simplifying the consumption of network services. The increasing complexity of managing multiple network services, including underlay, overlay, software-defined networking, and security, is driving businesses to engage with MNS providers. With their own network assets (fiber infrastructure) and deep partnerships with technology/equipment vendors, carrier MNS providers are well positioned to offer a packaged/customized solution that fits the network service needs of all business sizes. This analysis deep dives into how global MNS providers are enhancing their network services portfolios, including strengthening their vendor ecosystem, embedding AI and machine learning into their platforms to streamline operations, adding new services to their portfolios, expanding their network footprint, and developing use cases around evolving technologies (e.g., AI/GenAI and quantum computing) with the intent to offer them to businesses.
This Frost Radar™ analysis provides a comprehensive perspective on market trends and evaluates 13 leading carrier MNS providers. Frost & Sullivan analyzed and benchmarked them primarily based on their market presence and MNS portfolios, as well as their performance across 10 Growth and Innovation criteria, to reveal their position on the Frost Radar™. This publication presents competitive profiles of each company, considering their strengths and the opportunities that best fit those strengths. Leading providers that are not represented in this analysis either declined interest in participating or did not respond to interview requests.
AT&T Business
Colt Technology Services
Comcast Business
Deutsche Telekom
GTT Communications
Lumen Technologies
Orange Business
Sparkle
Tata Communications
Telefónica
Verizon Business
Vodafone Business
Zayo Group
Significance of Being on the Frost Radar
CEO’s Growth Team
Investors
Customers
Board of Directors
Frost Radar™: Benchmarking Future Growth Potential 2 Major Indices, 10 Analytical Ingredients, 1 Platform
Growth Index
Growth Index (GI) is a measure of a company’s growth performance and track record, along with its ability to develop and execute a fully aligned growth strategy and vision; a robust growth pipeline system; and effective market, competitor, and end-user focused sales and marketing strategies.
-
Market Share (previous 3 years)
This is a comparison of a company’s market share relative to its competitors in a given market space for the previous 3 years. -
Revenue Growth (previous 3 years)
This is a look at a company’s revenue growth rate for the previous 3 years in the market/industry/category that forms the context for the given Frost Radar™. -
Growth Pipeline
This is an evaluation of the strength and leverage of a company’s growth pipeline system to continuously capture, analyze, and prioritize its universe of growth opportunities. -
Vision and Strategy
This is an assessment of how well a company’s growth strategy is aligned with its vision. Are the investments that a company is making in new products and markets consistent with the stated vision? -
Sales and Marketing
This is a measure of the effectiveness of a company’s sales and marketing efforts in helping it drive demand and achieve its growth objectives.
Innovation Index
Innovation Index (II) is a measure of a company’s ability to develop products/ services/ solutions (with a clear understanding of disruptive Mega Trends) that are globally applicable, are able to evolve and expand to serve multiple markets and are aligned to customers’ changing needs.
-
INNOVATION SCALABILITY
This determines whether an organization’s innovations are globally scalable and applicable in both developing and mature markets, and also in adjacent and non-adjacent industry verticals. -
RESEARCH AND DEVELOPMENT
This is a measure of the efficacy of a company’s R&D strategy, as determined by the size of its R&D investment and how it feeds the innovation pipeline. -
PRODUCT PORTFOLIO
This is a measure of a company’s product portfolio, focusing on the relative contribution of new products to its annual revenue. -
MEGATRENDS LEVERAGE
This is an assessment of a company’s proactive leverage of evolving, long-term opportunities and new business models, as the foundation of its innovation pipeline. -
CUSTOMER ALIGNMENT
This evaluates the applicability of a company’s products/services/solutions to current and potential customers, as well as how its innovation strategy is influenced by evolving customer needs.
Significance of Being on the Frost Radar™
Companies plotted on the Frost RadarTM are the leaders in the industry for growth, innovation, or both. They are instrumental in advancing the industry into the future.
-
GROWTH POTENTIAL
Your organization has significant future growth potential, which makes it a Company to Action. -
BEST PRACTICES
Your organization is well positioned to shape Growth Pipeline™ best practices in your industry. -
COMPETITIVE INTENSITY
Your organization is one of the key drivers of competitive intensity in the growth environment. -
CUSTOMER VALUE
Your organization has demonstrated the ability to significantly enhance its customer value proposition. -
PARTNER POTENTIAL
Your organization is top of mind for customers, investors, value chain partners, and future talent as a significant value provider.
Speak directly with our analytics experts for tailored recommendations.
Recent related Communications Services research
31 Aug 2026 | Global | Customer Research
Growth Opportunities for Communications and Collaboration in the Travel, Hospitality, and Passenger Transport Industry, Global, 2026–2029
This study examines growth opportunities for communications and collaboration technologies across the travel, hospitality, and passenger transport industry, drawing on Frost & Sullivan's 2026 information technology decision-maker (ITDM) survey. It captures how organizations in this sector are priori...
21 Aug 2026 | Global | Technology Research
Growth Opportunities in Quantum Computing Systems, AI Cloud Platform, Orbital Data Centers, Sovereign AI, Multimodal AI Agents, and Cloud Infrastructure Platform
This edition of the IT, Computing and Communication Technology Opportunity Engine explores growth opportunities across Quantum Computing Systems, AI Cloud Platforms, Orbital Data Centers, Sovereign AI, Multimodal AI Agents, AI-powered Event Platforms, Cloud Infrastructure Platforms, Field Foundation...
04 Aug 2026 | North America | Market Research
Retail and Wholesale Ethernet Market Forecast, North America, 2026
This Frost & Sullivan report examines leading service providers in North America that offer comprehensive Ethernet services across both retail and wholesale segments. The market continues to face declining revenue growth, driven by ongoing price compression, increased competition, market maturity, a...
04 Aug 2026 | Global | Customer Research
Voice of Customer Network & Wireless Services Survey, Global, 2026
This Frost & Sullivan 2026 Voice of the Customer survey analyzes enterprise network priorities and the growing role of NaaS across a global sample of 1,200+ IT decision-makers. The research shows that enterprise networks are expanding and becoming more distributed, increasing demand for reliability,...
28 Jul 2026 | Global | Market Research
Enterprise Communications Reimagined by AI
This research report frames artificial intelligence (AI) not as an incremental feature but as a paradigm shift in unified communications (UC), redefining how enterprises connect, coordinate, and get work done. For decades, UC platforms have acted as passive conduits—carrying calls, messages, and mee...
Purchase includes:
- Report download
- Growth Dialog™ with our experts
Growth Dialog™
A tailored session with you where we identify the:- Strategic Imperatives
- Growth Opportunities
- Best Practices
- Companies to Action
Impacting your company's future growth potential.
This Frost Radar™ analysis provides a comprehensive perspective on market trends and evaluates 13 leading carrier MNS providers. Frost & Sullivan analyzed and benchmarked them primarily based on their market presence and MNS portfolios, as well as their performance across 10 Growth and Innovation criteria, to reveal their position on the Frost Radar™. This publication presents competitive profiles of each company, considering their strengths and the opportunities that best fit those strengths. Leading providers that are not represented in this analysis either declined interest in participating or did not respond to interview requests.
| Deliverable Type | Frost Radar |
|---|---|
| Industries | Telecom |
| No Index | No |
| Is Prebook | No |
| Keyword 1 | managed network services |
| Keyword 2 | carrier network platforms |
| Keyword 3 | Frost Radar telecom |
| Podcast | No |
| Predecessor | KA28-01-00-00-00 |
| WIP Number | KBB7-01-00-00-00 |