1. 03 Dec 2020  |  Asia Pacific  |  Market Research

    Rising Competitive Intensity in Indonesia’s Data Center Colocation Services Market

    Increase in Adoption of Data-intensive Technologies to Boost the Growth Pipeline for Colocation Services

    To increase their presence, hyperscale cloud service providers, such as Alibaba, Microsoft, and Amazon Web Services, along with the local cloud vendors, are expanding their infrastructure, operations, and availability across Indonesia. With the extensive penetration of Internet connectivity, as well as a keen focus on cybersecurity and data privacy...

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  2. 30 Nov 2020  |  Asia Pacific  |  Market Research

    Remote Work Requirements Push the Growth Trajectory for Enterprise Videoconferencing Endpoints and Infrastructure in APAC, 2019–2026

    Videoconferencing Solutions that Enhance End-user Experience will Help Vendors Rise Above the Competitive Intensity of this Mature Market

    This research study analyzes the current and future trends of the Asia-Pacific enterprise videoconferencing endpoints and infrastructure market, service providers' performance, and market share. Despite difficult economic conditions, growing enterprise requirements create opportunities in the Asia-Pacific. The forecast period for this research serv...

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  3. 27 Nov 2020  |  Asia Pacific  |  Market Research

    Innovative Business Opportunities Evolving the Asia-Pacific Video Analytics Market, 2020

    Future Growth Potential from Emerging Growth Opportunities in Artificial Intelligence and Cloud

    The video analytics market has been growing at double-digit rates in Asia-Pacific (APAC) in the past few years. This is due to expanding video analytics application areas and widespread adoption in IoT devices for its capabilities. Video analytics solutions analyze data generated, e.g., from IoT surveillance devices in industries, city surveillance...

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  4. 25 Nov 2020  |  Asia Pacific  |  Market Research

    Asia-Pacific Distributed Denial-of-Service Protection Solutions Market, Forecast to 2024

    Rising Number of DDoS Attacks Spur Growth for Protective Solutions

    The Asia-Pacific distributed denial-of-service (DDoS) solutions market grew with double-digit growth for both on-premise and cloud-based segments. The market will primarily be driven by the relentless growth of DDoS attacks throughout the region. In addition to acts committed for financial gain, simmering geopolitical tensions have prompted state-s...

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  5. 24 Nov 2020  |  Asia Pacific  |  Market Research

    Customer Experience Outsourcing Services Market in Southeast Asia Boosted by the Experience Economy

    The Need for Digital Technologies and Rightshoring Capabilities is Transforming the Industry

    The experience economy is forcing organizations around the world to rethink how they do business. They can no longer simply focus on selling goods or providing services at a single point in time. Todays digitally savvy consumers demand constant connection and memorable experiences through easy access to information, ongoing interactions with brands...

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  6. 23 Nov 2020  |  Asia Pacific  |  Market Research

    Cloud Migration Fueling Hong Kong Contact Center Applications Market, Forecast to 2026

    Demand for Personalisation and Multilingual Support to Drive Future Investments

    The Hong Kong contact center applications market generated revenue growth of 4.7%, with market revenue of $16.5 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...

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  7. 23 Nov 2020  |  Asia Pacific  |  Market Research

    Digital Transformation and Cloud Migration Fueling New Zealand Contact Center Applications Market, Forecast to 2026

    Growth Opportunities Driven by Demand for Proactive Customer Experience and Enhanced Application Functionality

    New Zealand's contact center applications market generated revenue growth of 4.5%, with market revenue of $14.8 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) o...

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  8. 23 Nov 2020  |  Asia Pacific  |  Market Research

    Automation and Analytics Powering Chinese Contact Center Applications Market, Forecast to 2026

    Growth Potential Enhanced by Increasing Investments in RPA, Speech Analytics, and Voice Biometrics

    The Chinese contact center applications market generated revenue growth of 2.3%, with market revenue of $112.0 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of...

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  9. 23 Nov 2020  |  Asia Pacific  |  Market Research

    Demand for Improved Customer Experience Driving Vietnamese Contact Center Applications Market, Forecast to 2026

    Growth Potential Enhanced by Increased Adoption of Omnichannel Applications

    Vietnamese contact center applications market generated revenue growth of 6.3%, with market revenue of $4.6 million in 2019 driven by technology up-gradation, cloud migration, and adoption of new technologies including analytics, automation, and self-service applications. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of 8....

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  10. 23 Nov 2020  |  Asia Pacific  |  Market Research

    Cloud Migration and System Upgrades Powering Singaporean Contact Center Applications Market, Forecast to 2026

    Adoption of Digital Channels, Analytics, and Speech Technologies to Create Growth Opportunities

    Singaporean contact center applications market generated revenue growth of 7.8%, with market revenue of $23.5 million in 2019 driven by new customer wins, technology up-gradation, and cloud migration. The market is projected to grow at a Compound Annual Growth Rate (CAGR) of 2.6% during the forecast period 2019-2026. Brands are considering excep...

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