Industries

Colocation refers to the provision of data center space, racks, power, and network resources for customers in the data center industry. Colocation commonly has two types: wholesale/hyperscale colocation services, which includes extensive data center spaces for customers with high power requirements; and retail colocation services, including small s...

One of the most powerful applications of AI technology in CX today is AI-powered analytics. The introduction of AI analytics can supercharge contact center business intelligence, transforming it from a tool that tells a story of the past to an instrument that informs the future. AI analytics enable a range of new capabilities, including:

Aut...

This series gives an overview of the recent developments and transformative trends developing globally as an alternative funding mechanism driving the start-up economy. It creates direct opportunities for companies in sectors such as ICT, business and financial services, health, medical devices and life sciences, supply chain and logistics, retail,...

The modern workplace is undergoing a rapid transformation, moving beyond traditional metrics of occupancy to focus on effectiveness and experience. Organizations have realized that simply filling seats does not drive outcomes; instead, the workplace is now seen as a performance enabler, where experience is the new currency.

Central to this e...

The global SD-WAN infrastructure market continues to demonstrate strong growth dynamics, surpassing $6.57 billion in 2024 with a year-over-year increase of 28.1%. Looking ahead, the market is projected to grow at a 15.1% CAGR through 2029, driven by accelerated digital transformation, increasingly complex network environments, and a surge in cloud-...

The continued penetration of high-speed broadband services into advanced mobile devices, developments in the cellular machine-to-machine (M2M) and Internet of Things (IoT) markets, and the resurgence of unlimited mobile plans are the top drivers of the North American mobile communications market. This tracker presents metrics for leading mobile ope...

The mobile satellite industry in Latin America is crucial to economic growth, social connectivity, and digital inclusion. As smartphone penetration continues to increase and network coverage expands, the demand for LTE and 5G connectivity drives market innovation, supports businesses, and enhances general access to an essential service. However, gi...

The fifth generation (5G) of wireless technology has arrived and is being rolled out globally. 5G is possible because of the contributions of previous generations of wireless communications and several disruptive technologies, each of which must be understood at least at a high level to paint a full picture of the industry. This study centers on op...

This edition of the Cyber Security Technology Opportunity Engine (TOE) focuses on the critical shift towards Zero Trust frameworks that eliminate human oversight through automation, address the lateral movement of threats in distributed environments, and unify fragmented security stacks through intelligent orchestration. Notable developments includ...