Industries

Over the course of the forecast period (2023 to 2029), the customer experience (CX) outsourcing services market in Latin America and the Caribbean (LAC) is expected to expand, mainly due to 2 factors: 1) the growing recognition of CX as a potent tool for competitive advantage and 2) the increasing motivation for businesses to outsource their CX act...

As enterprises increase their use of both cloud and physical infrastructures to support their digital business, they require tools that enable easy, efficient, and consistent management of all environments. As such, hybrid cloud management platforms have evolved to provide common functionality across infrastructures, architectures, and vendors. The...

Cyberattacks are no longer restricted to large enterprises. As attack vectors diversify, bad actors have plenty of tools at their disposal with which to target small and medium enterprises (SMEs), small offices/home offices (SOHOs), and consumers. SMEs and SOHOs are at a greater disadvantage compared to their larger counterparts since their securit...

Digital certificates and the underlying public key infrastructure (PKI) are embedded in many aspects of daily digital communication extending well beyond the traditional use case of leveraging SSL/TLS certificates to secure public-facing websites. In a hyperconnected world, digital certificates provide confidence in use cases ranging from authentic...

Cloud services adoption and complexity are accelerating, particularly in multi-cloud environments. Cloud-native application protection platform (CNAPP) emphasizes the need for unified life cycle security rather than patchwork solutions. CNAPP enables organizations to increase team collaboration, including security, platform, and development teams, ...

According to business respondents to the 2023 Frost & Sullivan Global Cloud User survey, cloud and artificial intelligence (AI) represent the most critical aspects of digital transformation. As such, companies continue to build hybrid, multicloud environments to support strategic business goals, such as revenue growth, rapid response to market dema...

The internet of things (IoT) ecosystem comprises hardware, software/application/platform, professional services, managed services, and connectivity market participants. The hardware component encompasses physical devices the tangible and deployable elements of IoT solutions including chipsets, connectivity modules, SIM cards, and the devices themse...

The infrastructure as a service (IaaS) and platform as a service (PaaS) market is experiencing rapid growth in Latin America. This Frost Radar identifies six market leaders: Amazon Web Services, Microsoft Azure, Huawei, Google Cloud Platform, IBM, and Oracle; offers insight into their best practices, differentiators, and areas of excellence; and p...

Many organizations are incorporating cloud computing and SaaS applications in their business operations since they allow organizations to achieve better operation efficiency and improve overall productivity. Furthermore, with the increasing reliance on cloud computing and SaaS applications, data can now be generated, collected, and processed at a m...