Industries

The metaverse refers to an interconnected network of shareable and persisting virtual worlds. End users experience a sense of social presence and spatial awareness in a three-dimensional virtual space and participate in an extensive virtual economy. The term “metaverse” was coined in 1992, but the technology necessary to realize the concept did not...

13 Jun 2022  |  Global  |  Market Research

Global Social Video Growth Opportunities

A Rising Force in Social Media Catalyzes Platforms to Rethink Monetization Strategies

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Social videos are short recordings (between 15 seconds and 3 minutes) designed specifically for social media platforms. Social videos primarily serve to drive viewer engagement through interactions such as comments, reactions, likes, or dislikes. Individual users and businesses can create social videos. These videos are frequently only suitable for...

Cloud Access Security Broker (CASB) is a security solution that acts as a policy enforcement point between cloud service users and cloud services. The term CASB was coined over a decade ago, but today it is an essential component in any security architecture. However, CASB was designed at a time when perimeter-based security was still relevant; the...

The 18th Annual Customer Contact East: A Frost & Sullivan Executive MindXchange in sunny Fort Lauderdale was packed with innovative, collaborative, and analytical in sunny Fort Lauderdale was packed with innovative, collaborative, and analytical executives. Enthusiasm levels were high, and participants dove into each of the sessions with great ene...

SASE has gained prominence, but its actual adoption from a single vendor remains low globally. SASE is a very intrusive concept and has caused prudence and cautiousness among global businesses. Confusion and misconception about SASE remain high among businesses, as many still perceive it as a cloud-delivered security solution, not a total network s...

Brands use outsourcing as a competitive strategy to get a multitude of benefits, including cost savings, best-in-class technology, business flexibility, and access to skilled talent and different locations and delivery models. Customer experience (CX) outsourcing vendors partner with clients to understand their business challenges and offer solutio...

31 May 2022  |  Global  |  Frost Radar

Frost Radar: Identity and Access Management, 2022

A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines

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Frost & Sullivan defines identity and access management (IAM) as a framework that controls and manages identities and access (human and non-human) as well as policies across IT infrastructures to protect enterprises from unauthorized and potentially harmful security breaches. Solutions include, but are not limited to, single sign-on, multifactor au...

31 May 2022  |  Global  |  Market Research

Identity and Access Management Growth Opportunities

Vendors and Customers Alike Must be Cognizant of the Potential of Artificial Intelligence, Sophisticated Authentication, and Unified Capabilities

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Frost & Sullivan, as part of its ongoing research of cybersecurity, recently updated its identity and access management (IAM) study. Frost & Sullivan defines IAM as a framework that controls and manages identities and access (human and non-human) as well as policies across IT infrastructures to protect enterprises from unauthorized and potentially ...

The Conversational Interaction (CI) Conference was held in San Jose, CA, from April 12 to 13, 2022. It was organized by Bill Meisel’s TMA Associates and LUI News (Language User Interface) in conjunction with AVIOS (Audio Visual Input Output Society), a non-profit speech technology professional society. The CI2022 conference resumed after a two-year...