1. 20 Dec 2022  |  North America  |  Customer Research

    Empowering Frontline Workers to Drive Business Transformation

    UC Buyers’ Perspective on Equipping Frontline Workers with Digital Communications and Collaboration Tools

    Frontline workers are a key part of the workforce in the majority of organizations. Out of approximately two and a half billion non-desk/frontline workers around the world, an estimated one billion require tailored communications and collaboration tools to complete their job tasks. There is no perfect definition of frontline workers. Generally, ...

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  2. 20 Dec 2022  |  Global  |  Market Outlook

    Unified Communications and Collaboration Market Outlook

    Top 10 Predictions for 2023

    Abrupt, massive and disruptive changes of the past several years have pushed cloud communications services and intelligent devices to the forefront. Globalization, evolving workforce demographics, rapidly shifting customer requirements, and technology advancements are transforming how and where work is performed. Unified communications and collabor...

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  3. 16 Dec 2022  |  North America  |  Tracker

    North America Consumer Communication Services (CCS) Tracker, Q3 2022

    Subscriber, Revenue, Net Add (Loss), Projection, and Market Share Tracker for Broadband, Video, Voice, and Wireless Services

    The consumer communication service tracker for Q3 2022 provides detailed information on several companies in the United States and Canadian markets. The aggregated data, delivered by country, technology, and company, includes subscriber, revenue, net add (loss), projection, and market share for wireless, video, voice, and broadband service markets....

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  4. 14 Dec 2022  |  Europe  |  Market Research

    Analysis of the European UCaaS Market—Forecast to 2028

    A Return to Growth as Businesses Adapt to and Shape the New Normal

    This study provides an in-depth analysis of the European hosted IP telephony and UCaaS market, including a forecast of installed users, average prices and provider revenue until 2028. The study discusses the impact of the COVID-19 epidemic on businesses and users, and the effects of economic hardship on services adoption and provider growth strateg...

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  5. 13 Dec 2022  |  North America  |  Market Outlook

    Top 12 for 2023: Growth Opportunities for the Mobile & Wireless Industry

    Predictions for the Mobile & Wireless Industry

    Fifth-generation (5G) technology represents a fundamental shift in communication network architectures and accelerates revenue potential through innovative services that 5G-enabled smartphones, tablets, laptops, and Internet of Things (IoT) devices facilitate. This breakthrough technology delivers a potent combination of network capabilities and fl...

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  6. 12 Dec 2022  |  North America  |  Tracker

    MPLS/IP VPN Services Update, United States, 2022

    The Growing Adoption of SD-WAN has Affected MPLS/IP VPN Services' Growth Rate

    This report focuses on leading service providers that offer comprehensive multiprotocol label switching (MPLS)/Internet Protocol (IP) virtual private network (VPN) services in the United States. Service providers have been analyzed primarily on their MPLS/IP VPN portfolios, including their presence in retail and wholesale segments. This study analy...

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  7. 09 Dec 2022  |  Asia Pacific  |  Market Research

    Growth Opportunities in the Global Mobile Advertising Market

    Emerging MarTech and AdTech Platforms, Market Expansion, and Industry Convergence Drive Market Growth

    A high smartphone penetration rate will boost mobile advertising market growth. Next-gen technology in the telecommunication sector and advertising platforms propel mobile advertising toward a wider target audience. With augmented/virtual reality (AR/VR) and the metaverse expanding to mobile environments, attractive digital advertising supported by...

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  8. 02 Dec 2022  |  Asia Pacific  |  Market Research

    Global 5G Developments and Outlook for 2023

    Greater emphasis on customer experience and network automation by mobile operators will drive 5G development in Asia Pacific

    Although the telecoms landscape in APAC has changed a lot since the onset of the COVID-19 pandemic, data as a key driver of traffic and 5G monetization as the industry’s biggest bottleneck remain important trends impacting the industry. As 5G enterprise develops, enhanced mobile broadband (eMBB) is expected to continue to impact the mobile operator...

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  9. 28 Nov 2022  |  North America  |  Market Outlook

    Growth Opportunity Outlook for the US Public Safety Market

    2023 Growth Opportunities in Public Safety

    Evolving consumer behaviors and the introduction of new technologies have fundamentally changed the way we live, communicate, and interact, ushering in an array of new requirements and growth opportunities in the public safety industry. The necessity for reliable, secure, nationwide public safety solutions has never been more pronounced with the re...

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  10. 25 Nov 2022  |  Asia Pacific  |  Market Research

    5G and Customer Experience Strategies in Asia-Pacific

    Boundless Opportunities for Companies Hoping to Leverage 5G and Customer Experience

    The COVID-19 pandemic changed market trends, with digital and self-service now the norms. Meanwhile, companies are still implementing plans decided before the pandemic. Many of these plans include new retail store openings and using new marketing technology for retail stores to improve sales, customer experience, and operational efficiency. Suppose...

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