Industries

The infrastructure-as-a-service (IaaS) and platform-as-a-service (PaaS) market continues to grow at a fast pace in Latin America. Digitalization of economies, as seen worldwide, depends on cloud infrastructure and platforms. Their role is to accelerate modernization, enabling the migration of applications and data to the cloud and powering new wave...

Customer experience (CX) platforms orchestrate the complexity of modern customer interactions across multiple channels and touchpoints along the entire customer journey, delivering seamless, consistent, and personalized experiences. Providers must have a full-fledged contact center offering to be featured on this Frost Radar™. Adjacent solution p.....

The laboratory information management systems (LIMS) market is undergoing a rapid transformation as laboratories look to modernize operations, improve compliance, and accelerate decision-making. The pressure to digitize lab workflows and integrate disparate data sources is positioning LIMS as a central enabler of efficiency and innovation across th...

As the enterprise landscape becomes more complex, the enterprise attack surface has expanded significantly. Enterprises embracing digital transformation must contend with a massive number of vulnerabilities daily. Although vulnerability management (VM) tools have been around for decades, the technology remains essential for organizations.

V...

This Frost Radar™ assesses providers offering comprehensive solutions to automate and optimize demand generation programs, multichannel customer engagement campaigns, and performance analytics across business environments. It highlights companies enabling seamless lead management, customer engagement campaigns, and integration with other enterpri.....

Robotic-assisted surgical devices (RASDs) have transformed surgical practice by enhancing precision, dexterity, and control during complex procedures. Robotic technology helps surgeons in terms of ergonomics, motion scaling, and tremor filtration. Pay-per-use models or leasing options can alleviate concerns about high acquisition and maintenance co...

This Frost Radar™ reveals the positioning of key companies in the Latin American customer experience (CX) platforms industry using their Growth and Innovation scores as highlighted in the Frost Radar™ methodology.

CX platforms orchestrate the complexity of modern customer interactions across multiple channels and touchpoints along the e...

The global economy is poised for a slowdown in 2025, both in terms of economic activity and investment momentum, partly driven by escalating tariff measures under US President Donald Trump. As tariff wars reshape global trade flows, they are accelerating the regionalization and localization of production ecosystems.

In response to rising US ...

The widespread adoption of containers and Kubernetes has made cloud-native applications the cornerstone of many business operations. While they enable rapid application development and delivery, their nature to scale up and disappear in seconds is beyond the static, monolithic applications that traditional monitoring tools were built for. This crea...