Industries

12 Jan 2021  |  North America  |  Market Research

North American Knowledge Management (KM) Market View for Customer Care, 2021

Knowledge Creation and Mining for Improve Employee and Customer Engagement

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Knowledge management (KM) is a mature technology area that can be broadly applied across all areas of business. Initially, KM was aimed at gathering and sharing of knowledge within an organization (across documents, databases, and other sources). One of the most critical early components of KM was content management; an organizations data and infor...

11 Jan 2021  |  Global  |  Market Research

Vendors Offer New Digitized Solutions to Drive the Global Airport Security Market

Visionary Perspectives on Growth Potential Adjusted in Response to COVID-19 and Emerging Security Risks

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Key Issues Addressed

As global air passenger volume grows, enhanced airport security becomes more critical than ever. The airport security landscape is continuously evolving, creating challenges for airport operators and solution providers. The first step to mitigate a threat is to identify it, followed by deploying operational policies and technologies to minimize it....

11 Jan 2021  |  South Asia, Middle East & North Africa  |  Market Research

Disruptive Technologies and Innovative Business Models Transforming the Transport Management System Market in India

Growth of the eCommerce Industry, Digital Transformation of Logistics Operations, and Shifting End-user Preference towards Low Cost of Ownership to Drive Uptake of TMS Solutions

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Key Issues Addressed

The transport management system (TMS) market in India is estimated to register double-digit CAGR from 2019 to 2028. Growth of the eCommerce industry, digital transformation of logistic operations, and shifting end-user preference towards low cost of ownership will drive the growth of TMS solutions in the country. This study covers the TMS software ...

11 Jan 2021  |  North America  |  Market Research

Technology Innovation Driving the Transformation of the US Electric Commercial Vehicle Market

Government Incentives and Charging Infrastructure Development by Public and Private Entities to Boost Uptake of Electric Buses and Trucks

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The medium-duty and heavy-duty truck and bus markets in the US are expected to show strong recovery following the major dip in 2020 due to the dire impacts of the COVID-19 crisis on production and sales. However, the crisis is forecast to have a relatively lower impact on the electric truck and bus markets. The electric bus segment shows a slight d...

11 Jan 2021  |  North America  |  Market Research

Increasing Demand for Value-based Care and Acute Shortage of ICU Staff to Drive Growth of the US & EU-5 Virtual Critical Care Solutions Market, 2025

Future Growth Potential to Be Accelerated by Opportunities in Affordable, Easy-to-Deploy, and Scalable Solutions

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Coronavirus (COVID-19) has fuelled a demand for solutions that can help cater to large patient populations remotely. Further, the shortage of intensivists, as estimated by the COMPACCS trial, is expected to increase from 22% in 2020 to 35% by 2030. These, as well as changing reimbursement policies, are some of the key trends that will define the fu...

08 Jan 2021  |  Global  |  Market Research

Increased Investment by Cloud and Colocation Providers Drives the Global Data Center Market

5G, Edge Computing, and Expanding Connectivity Power Transformational Growth

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Key Issues Addressed

The next decade will witness an explosion of data due to increased levels of technology deployment across the globe; this will drive the need for processing and storing data and require the construction of both large and small data centers. The advent of 4G and 5G networks and the deployment of Industry 4.0 technologies and Internet of Things (IoT)...

08 Jan 2021  |  Global  |  Market Outlook

Key Architectural Trends Determining Construction Materials Usage, Outlook 2021

Trends Such as Sustainability, Verticalisation, Construction Automation, and Lightweighting Drive the Usage of Different Materials

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This study aims to provide a growth outlook and top predictions for 2021 for the global construction materials market. The scope of the study comprises analysis of the construction materials market by material and geographic segmentation. The consumption of construction materials is dependent on the demand from construction activities across the ...

India is among the fastest-growing major economies, advantaged by an expanding middle class and working-age population. While signs of a slowdown were evident in 2019, the COVID-19 pandemic has catapulted the economy into a deep recession, similar to the global trend. This research examines the countrys outlook for the next decade and evaluates its...

08 Jan 2021  |  Europe  |  Market Research

Enhancing European Customer Experience with Artificial Intelligence

AI Technologies Offer New Opportunities to Nurture Relationships and Enhance Customer Contact Effectiveness

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This study focuses on how AI is making inroads into the customer experience (CX) space. After shifting from on-premises solutions to cloud-based services, the industry is embracing AI and integrating it into various CX-related use cases and solutions. Chatbots, voicebots, behavioral applications, biometrics, cybersecurity, speech recognition, machi...