Communications Services

The communication services market is evolving at a remarkable rate. There is a definite shift from pigeon-holed, specific services provided by non-competing players in the value chain to a more competitive, inclusive ecosystem with organizations offering bundled, end-to-end solutions. This is characterised by the sophistication of technology and consumers’ willingness to pay for more integrated, service-centric solutions.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry. In the communications services market, we look at, among other segments:

  • Triple, Quad and Quint Play services
  • Operator and Network Provider Strategies
  • Technology Vendor Strategies
  • Regulatory Developments
  • Convergence with new technologies (cloud, mobile money)

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

  1. 14 Nov 2016  |  Europe

    Europe’s Real-Time Cities Revisited—Survey 2016

    The Quest for Commercial Sustainability of Smart City Initiatives Continues

    This 2016 Real-Time Cities survey monitors the focus areas of work, state of development, roadmaps, and opportunities for ICT solutions providers. It is a parallel survey to the 2015 Frost & Sullivan iteration, gathering inputs from mostly new participants. A true Real-Time City exploits its repositories of data as they are generated, along with ...

    $3,000.00
  2. 08 Nov 2016  |  South Asia, Middle East & North Africa

    Kuwait Telecom Market

    Clash of the Titans—Mobile Operators’ Price War Drives Growth

    The study covers Kuwait's telecom market, examining challenges, drivers, and restraints for growth, pricing, distribution, technology, legislation, demand, and geographical trends. Growth forecasts for segments have been provided. There is also an in-depth analysis of the competitive landscape, including operators' market shares and profiles of key...

    $1,500.00
  3. 03 Nov 2016  |  North America

    North American Hosted IP Telephony and UCaaS Market

    Cloud Communications Solutions Evolve to Align with an API Economy

    The North American hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) market is approaching mass adoption in the small and medium-size business (SMB) segment and experiencing accelerated growth in the mid-market and large-enterprise segments. Businesses are undergoing profound transformation as they adopt advanc...

    $4,950.00
  4. 26 Oct 2016  |  Latin America

    Colombian Total Telecommunications Services Market, Forecast to 2021

    Market Consolidation Augments Converged Fixed-Mobile Offers and both IPTV and M2M Services Promise Double-Digit Growth

    Colombia’s total revenue from the telecommunications services market reached $9.1 billion in 2015 and is expected to top 11.5 billion by 2021 driven by TV and video services, mobile connectivity demand, bundled offerings, network upgrades and expansion as well as recovery of purchasing power. Market activity in 2016 shows continued growth in Colo...

    $4,950.00
  5. 13 Oct 2016  |  Latin America

    Telecommunications Market's Digital Transformation and Evolution

    Technologies to Improve Time-to-Market and Customer Experience, Providing Growth Opportunities for Latin American Telcos

    The advancement of direct and indirect competition in the telecommunications market has impacted revenue growth rates and the profitability margin of traditional operators worldwide. Telcos must therefore reinvent their business models in order to meet the demands of different end users and diversify their revenue streams by verticals. This resear...

    $1,500.00
  6. 27 Sep 2016  |  Asia Pacific

    Asia-Pacific Mobile Payments

    Spearheading Cashless Societies

    Countries within Asia-Pacific are trying to go cashless; mobile payment has been identified as an ideal solution to spearhead the transformation from cash-based to cashless solutions. Asia-Pacific is expected to continue to lead the world in mobile payment developments with smartphone penetration being the highest in the world. With standardization...

    $4,950.00
  7. 15 Sep 2016  |  South Asia, Middle East & North Africa

    Saudi Arabia Telecom Market

    Can New MVNOs Change the Market Dynamics?

    The study covers the Kingdom of Saudi Arabia (KSA)’s telecom market, examining challenges, drivers, and restraints for growth, pricing, distribution, technology, legislation, demand, and geographical trends. Growth forecasts for segments have been provided. There is also an in-depth analysis of the competitive landscape, including operators' mark...

    $1,500.00
  8. 14 Sep 2016  |  South Asia, Middle East & North Africa

    Video Surveillance as a Service (VSaaS) Market in India

    Partnership with OEMs Remain a Success Mantra for VSaaS Providers

    This video surveillance as a service (VSaaS) market in India report evaluates the current state of the industry. It also provides relevant market estimates till 2020. IT cost control, the emergence of data centers, and the need for centralized data and application management are the primary forces to push the VSaaS market forward. In contrast, band...

    $1,500.00
  9. 14 Sep 2016  |  North America

    Mexico Total Telecommunications Services Markets

    Shift to New Services as Market Matures

    This research service includes market sizing and six-year forecasts for all main services in the Mexican telecommunications services market. These services include fixed telephony (including local and international long distance), mobile telephony (voice and data), broadband Internet (ADSL, cable modem, and FTTH), pay TV (cable TV, DTH, and IPTV), ...

    $4,950.00
  10. 09 Sep 2016  |  South Asia, Middle East & North Africa

    A Country & Industry Analysis—Sri Lanka Telecommunications 2016

    Robust Growth Potential for Data and Value-added Services along with Individual Mobile Subscriptions

    The Sri Lankan government has attached great emphasis to Information and Communications Technology (ICT) innovations, with the country greatly improving its ranking on international benchmarks for network readiness, ICT development, and ease of doing business. Around 50% of the people in Sri Lanka are mobile phone users. Although this figure is hig...

    $1,500.00