Communications Services
The communication services market is evolving at a remarkable rate. There is a definite shift from pigeon-holed, specific services provided by non-competing players in the value chain to a more competitive, inclusive ecosystem with organizations offering bundled, end-to-end solutions. This is characterised by the sophistication of technology and consumers’ willingness to pay for more integrated, service-centric solutions.
Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry. In the communications services market, we look at, among other segments:
- Triple, Quad and Quint Play services
- Operator and Network Provider Strategies
- Technology Vendor Strategies
- Regulatory Developments
- Convergence with new technologies (cloud, mobile money)
We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.
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26 Mar 2025  |  Global  |  Strategic Imperatives
Top 10 Strategic Imperatives in Enterprise Network Services, 2025
The Top Transformations Impacting Future Growth Potential
Network services are at the forefront of reshaping our digital landscape, evolving beyond traditional connectivity into multifaceted solutions that drive business innovation and sustainability. This Frost & Sullivan report identifies 10 key trends influencing the future of network services. The integration of converged security offerings is becomin...
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17 Mar 2025  |  Global  |  Customer Research
Voice of the Customer:Enterprise Network Services, 2024
Network Access Insights and Preferences
The primary objective of this Voice of the Customer survey was to gather insights from network and IT decision-makers and understand their preferences regarding network and related services. Conducted annually by Frost & Sullivan across the ICT practice, the survey focuses on network technologies. It takes a comprehensive, global approach, with par...
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17 Mar 2025  |  Global  |  Market Outlook
Top 10 Growth Opportunities in IoT and Edge, 2025
GenAI, Security, 5G Private Edge, and IoT Wireless Connectivity Create Opportunities for IoT Vendors and ICT Providers
Frost & Sullivan’s global IoT and Edge predictions for 2025 are based on insights gathered from our regional research teams. The contributions from research analysts leverage the extensive Frost & Sullivan knowledge base alongside both primary and secondary research.The report identifies the top 10 growth opportunities for 2025, encompassing analys...
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21 Feb 2025  |  Global  |  Technology Research
Growth Opportunities in Blockchain, Predictive Analytics, IoT, Computer Vision, Generative AI, Cloud Computing, and No-Code Development
IT, Computing and Communications Technology Opportunity Engine
This edition of IT, Computing and Communications (ITCC) Technology Opportunity Engine (TOE) explores significant advancements in IT and computing, focusing on enterprise solutions driving digital transformation across industries. It highlights a unified platform enhancing B2B data integration with real-time monitoring and automation, a database man...
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13 Feb 2025  |  Global  |  Market Research
Growth Opportunities in Global Enterprise Network Services, 2024-2028
Network Services are Experiencing Transformation
The global enterprise network services market has experienced modest contraction in recent years with this capital-intensive and mature market. Key macroeconomic factors, including elevated interest rates and persistent inflation, have exerted downward pressure on market dynamics. In addition, price compression in network services has intensified a...
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30 Jan 2025  |  Global  |  Technology Research
Growth Opportunities in Generative AI, Data Integration, Software as a Service, Machine Learning, Extended Reality, and Internet of Things
This edition of IT, Computing and Communications (ITCC) Technology Opportunity Engine (TOE) captures developments related to Augmented Reality, Artificial Intelligence, Generative AI, Edge AI. These technologies empower users to employ various input methods, enhancing accessibility and convenience. This adaptability enables clients to easily adjust...
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08 Jan 2025  |  Global  |  Tracker
Managed SD-WAN Services, Global, 2024
Managed SD-WAN Services are Gaining Significance in Network Service Providers' Growth Strategies
Software-defined wide-area network (SD-WAN) solutions continue to gain traction among enterprises trying to achieve network agility, cost containment, and consistent and secure app performance at the edge and branch locations. SD-WAN enables organizations to flexibly route traffic over network technologies based on their application needs. SD-WAN f...
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26 Dec 2024  |  Global  |  Frost Radar
Frost Radar™: Wavelength Services in North America, 2024
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
This Frost Radar™ focuses on leading service providers offering comprehensive wavelength services in North America. The North American market is in a mature stage. In recent years, the request for wavelength services has snowballed, driven by exponential demand for bandwidth from wholesale and retail customers. As such, the market is mainly driven ...
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24 Dec 2024  |  Global  |  Frost Radar
Frost Radar™: Dedicated Internet Access in North America, 2024
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
Dedicated, uninterrupted high-speed connectivity is at the core of digital transformation and lays the foundation for enterprises to leverage well-known technologies and embrace emerging ones. Dedicated internet access (DIA) service satisfies demand for dedicated, high-bandwidth connectivity. DIA is an unshared internet connection that provides s...
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20 Dec 2024  |  Global  |  Technology Research
Growth Opportunities in Social Media Analytics, Human Capital Management, Robotic Process Automation, Cloud Computing, Machine Learning, and Generative AI
This edition of IT, Computing and Communications (ITCC) Technology Opportunity Engine (TOE) captures developments related to Social Media Analytics And Engagement, Human Capital Management, Artificial Intelligence, Robotic Process Automation, Cloud Computing, Machine Learning, Analytics, and Generative AI.ITCC TOE’s mission is to investigate emerg...
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