Communications Services

The communication services market is evolving at a remarkable rate. There is a definite shift from pigeon-holed, specific services provided by non-competing players in the value chain to a more competitive, inclusive ecosystem with organizations offering bundled, end-to-end solutions. This is characterised by the sophistication of technology and consumers’ willingness to pay for more integrated, service-centric solutions.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry. In the communications services market, we look at, among other segments:

  • Triple, Quad and Quint Play services
  • Operator and Network Provider Strategies
  • Technology Vendor Strategies
  • Regulatory Developments
  • Convergence with new technologies (cloud, mobile money)

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

  1. 31 Dec 2025  |  Global  |  Market Research

    Global SD-WAN Vendor Infrastructure, 2025

    AI and Multicloud Adoption is Accelerating the Growth Potential of SD-WAN

    The global SD-WAN infrastructure market continues to demonstrate strong growth dynamics, surpassing $6.57 billion in 2024 with a year-over-year increase of 28.1%. Looking ahead, the market is projected to grow at a 15.1% CAGR through 2029, driven by accelerated digital transformation, increasingly complex network environments, and a surge in cloud-...

    $2,450.00
  2. 30 Dec 2025  |  North America  |  Frost Radar

    Frost Radar™: Wavelength Services in North America, 2025

    A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

    The North American wavelength services market is in the mature stage of the product life cycle. In recent years, the request for wavelength services has snowballed, driven by exponential demand for high bandwidth from wholesale and retail customers looking to accelerate their digital transformation initiatives, the adoption of AI-enabled applicatio...

    $4,950.00
  3. 24 Dec 2025  |  Europe  |  Market Research

    Managed SD-WAN Services, Europe, 2025

    The Convergence of Networking and Security is Unlocking the Future Growth Potential of SD-WAN

    The European managed SD-WAN services market is projected to surpass $1.49 billion in 2025, reflecting an 18.3% year-over-year growth. This sustained growth is driven by accelerated digital transformation, increasingly complex network environments, and the surge in cloud-generated traffic. These dynamics underscore SD-WAN’s strategic role in enablin...

    $2,450.00
  4. This edition of the ITCC Technology Opportunity Engine highlights high-impact innovations across artificial intelligence, blockchain, quantum computing, and industrial IoT that are reshaping enterprise and industrial digital transformation. The analysis captures emerging growth opportunities in generative AI for multimedia content creation, scalabl...

    $950.00
  5. 28 Nov 2025  |  Global  |  Technology Research

    Growth Opportunities in AI Observability, Enterprise AI Data Integration, Geospatial Estimator, Edge AI-Driven IoT, and AIIoT & Edge Platform

    IT, Computing and Communication Technology Opportunity Engine

    This edition of the ITCC Technology Opportunity Engine captures developments related to AI Observability, Enterprise AI Data Integration, Geospatial Estimator Platform, Edge AI-Driven IoT Platform, AIIoT & Edge Platform, AI-Optimized Edge Processing, Cloud-Native Infrastructure Management, Blockchain Payment, Quantum-Classical Hybrid Computing Plat...

    $950.00
  6. 20 Nov 2025  |  Global  |  Technology Research

    Privacy-Enhancing Technologies (PETs) in Enterprise Data Management

    Privacy Enhancing Technologies in Enterprise Data Management: Next-Generation Cybersecurity Framework for Digital Enterprises

    The 2025 edition of privacy-enhancing technologies (PETs) explores cutting-edge innovations that redefine secure data collaboration and regulatory compliance across industries. PETs enable organizations to analyze, process, and share sensitive data without compromising privacy—using advanced methods such as differential privacy, federated learning,...

    $4,950.00
  7. 18 Nov 2025  |  North America  |  Market Research

    North American Managed SD-WAN Market Forecast, 2025–2029

    Still Climbing: SD-WAN’s Steady Rise as Part of the Digital Transformation

    Frost & Sullivan’s latest analysis of the managed SD-WAN market highlights a dynamic and steadily growing landscape. Managed SD-WAN encompasses both the software-defined network overlay and the diverse underlay technologies, such as internet, wireless, and broadband, which support enterprise connectivity. The market is forecast to grow robustly, wi...

    $4,950.00
  8. 14 Nov 2025  |  Global  |  Frost Radar

    Frost Radar™: SD-WAN Infrastructure, 2025

    A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

    As digital ecosystems become more decentralized, network transformation has evolved from a technical upgrade to a strategic imperative. Enterprises are investing in cloud, AI/machine learning, the internet of things, and augmented and virtual reality to enhance productivity and user experience. To unlock the full potential of these innovations, org...

    $4,950.00
  9. 31 Oct 2025  |  Global  |  Frost Radar

    Frost Radar™: Communications Platform as a Service, 2025

    A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines

    Communications platform as a service (CPaaS) has become a strategic enabler of digital business, driving the operationalization of customer and employee engagement across industries. As enterprise transformation accelerates, companies are rearchitecting their communications workflows around programmable interfaces that unify data, intelligence, and...

    $4,950.00
  10. 28 Oct 2025  |  Global  |  Market Research

    Carrier Managed Network Services Forecast, Global, 2025–2030

    Increasing Network Management Complexity Emphasizes the Need to Partner with a Managed Network Service Provider

    In this study, Frost & Sullivan focuses on leading global carriers that provide managed network services (MNS). Carrier MNS providers are primarily analyzed on their ability to offer MNS globally, based on their network footprint and the range of network services they provide and manage, including network access services (dedicated internet access,...

    $2,450.00