Communications Services

The communication services market is evolving at a remarkable rate. There is a definite shift from pigeon-holed, specific services provided by non-competing players in the value chain to a more competitive, inclusive ecosystem with organizations offering bundled, end-to-end solutions. This is characterised by the sophistication of technology and consumers’ willingness to pay for more integrated, service-centric solutions.

Frost & Sullivan’s Telecommunications research and consulting programs look evolutions of hardware and software, with focus on the services built on these technologies. This provides unique insights into the competitive dynamics of the market, detailed assessments of market opportunities, pricing strategies, demand trends, and technological developments, as well as applications and best practices for the industry. In the communications services market, we look at, among other segments:

  • Triple, Quad and Quint Play services
  • Operator and Network Provider Strategies
  • Technology Vendor Strategies
  • Regulatory Developments
  • Convergence with new technologies (cloud, mobile money)

We work closely with the world’s leading telecom firms, hardware manufacturers, service providers, OEMs and new age disruptors to build tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of enterprise and consumer telecommunications industry.

  1. 30 Apr 2019  |  South Asia, Middle East & North Africa

    Impact of RJio on the Indian Enterprise Telecom Market, 2018

    RJio will be a Game Changer and will Cause the Next Wave of Disruption in the Market

    The Indian enterprise telecom market is seeing a paradigm shift from a commodity-oriented model to a service-oriented one, and this is happening across all services. The need of the hour is a cohesive value proposition that will tie telecom needs together with the desired business outcome and the growth mandate. Large enterprises are making signifi...

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  2. 21 Dec 2016  |  South Asia, Middle East & North Africa

    Optic Fiber Communication Networks (OFC) in India—Opportunities for Cable Multiple System Operators (MSOs), Forecast till 2020

    Regulation and Policy Challenges Linger, but Digital India and Digitization of TV Services Boost the Growth of the OFC Market in India

    In India, the trends of increasing smartphone users, OTT video adoption and increased data usage has resulted in telecom operators to improve networks to provide uninterrupted quality of service. Digital India goals and projects like Bharat Net have begun to consider technologies such as optic fibre networks and 4G to provide proper networks to mat...

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  3. 08 Nov 2016  |  South Asia, Middle East & North Africa

    Kuwait Telecom Market

    Clash of the Titans—Mobile Operators’ Price War Drives Growth

    The study covers Kuwait's telecom market, examining challenges, drivers, and restraints for growth, pricing, distribution, technology, legislation, demand, and geographical trends. Growth forecasts for segments have been provided. There is also an in-depth analysis of the competitive landscape, including operators' market shares and profiles of key...

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  4. 15 Sep 2016  |  South Asia, Middle East & North Africa

    Saudi Arabia Telecom Market

    Can New MVNOs Change the Market Dynamics?

    The study covers the Kingdom of Saudi Arabia (KSA)’s telecom market, examining challenges, drivers, and restraints for growth, pricing, distribution, technology, legislation, demand, and geographical trends. Growth forecasts for segments have been provided. There is also an in-depth analysis of the competitive landscape, including operators' mark...

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  5. 14 Sep 2016  |  South Asia, Middle East & North Africa

    Video Surveillance as a Service (VSaaS) Market in India

    Partnership with OEMs Remain a Success Mantra for VSaaS Providers

    This video surveillance as a service (VSaaS) market in India report evaluates the current state of the industry. It also provides relevant market estimates till 2020. IT cost control, the emergence of data centers, and the need for centralized data and application management are the primary forces to push the VSaaS market forward. In contrast, band...

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  6. 09 Sep 2016  |  South Asia, Middle East & North Africa

    A Country & Industry Analysis—Sri Lanka Telecommunications 2016

    Robust Growth Potential for Data and Value-added Services along with Individual Mobile Subscriptions

    The Sri Lankan government has attached great emphasis to Information and Communications Technology (ICT) innovations, with the country greatly improving its ranking on international benchmarks for network readiness, ICT development, and ease of doing business. Around 50% of the people in Sri Lanka are mobile phone users. Although this figure is hig...

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  7. 01 Feb 2016  |  South Asia, Middle East & North Africa

    Indian Cloud Services Market, H1 2015

    Growth of Infrastructure as a Service (IaaS) Spotlights Convergence of End users and Service Providers, Hardware and Software Technologies

    The Indian cloud computing market being posed for big growth is an indication that enterprises in India are moving away from building their own on-premises infrastructure, migrating from traditional software licensing models to a Software-as-a-Solution (SaaS) model served by cloud providers. The evolution of the data center and cloud space has seen...

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  8. 01 Feb 2016  |  South Asia, Middle East & North Africa

    Indian Enterprise Devices and Enterprise Mobility Management Markets (EMM), H2 2015

    Growth On Turbocharge with Bring-your-own Device (BYOD) Trends

    Employees want more control over their devices to have connectivity from anywhere, for both personal and professional purposes. As the line between work and personal life blurs, employees need the option of working on their own devices with access to 4G connections, work apps, work networks, etc. Equipped with enhanced smart phones, employees want ...

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  9. 28 Dec 2015  |  South Asia, Middle East & North Africa

    Enterprise Data Services

    FY 2014 Market Overview

    High growth is expected in the enterprise data market due to the sociopolitical scenario in India, which has led to many investments by both national and international corporations. New technologies such as Software-defined Networking (SDN) and Network Functions Virtualization (NFV) are emerging in the global market and are also making inroads into...

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  10. 09 Dec 2015  |  South Asia, Middle East & North Africa

    Overview of Third-Party Managed Services Market in India for FY 2014

    Growth Opportunities in the Third-party Managed Services Market

    Colocation and cloud services have shifted the enterprise data center landscape from a capital expenditure model to an operational expenditure model. This has given rise to many new local pure-play cloud providers and global organizations expanding their presence in India. New technologies such as Big Data, and open compute and software-defined dat...

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