Digital Enterprise

Frost & Sullivan conducted an end-user survey in Q4 of 2016, to understand WAN migration trends among US businesses. In this report, based on the 2016 end-user survey results, Stratecast presents an analysis of enterprises’ current and planned adoption strategies for WAN services, changing network priorities, and the selection criteria used to ma...

12 May 2017  |  North America

North American Mobile Workforce Management Solutions—Transforming Today's Field Service Sectors

Growth Opportunities for Field Organizations and MWM Providers

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The North American mobile workforce management (MWM) market continues to demonstrate impressive growth, bringing the benefits of real-time communications and guidance to field workers and their management teams. This sector is leveraging new technologies, selective acquisitions and alliances, and heightened customer and worker expectations to expan...

The aim for many providers of home networked services may be to operate with a self-service/plug-and-play model. However, the need for installing and managing the broadband connection, the complexity of home networking, and the nuances evolving from the greater “connected machine” IoT sector will require active field service support for a long ...

This Stratecast report analyzes dynamics and challenges that exist between customer acquisition and post-acquisition processes; and how new approaches leveraging Big Data and analytics (BDA) are helping brands more effectively retain and monetize the customers they already have.

The Latin American Information Technology (IT) industry is growing quickly. Companies of different sizes and across a variety of verticals are increasingly understanding the benefits of IT and increasing their technology budgets to support business operations. Technologies are being leveraged to support companies' digital transformation process. Bi...

In this SPIE, we present results from our 2017 Cloud User Survey related to cloud drivers and constraints. To help clients with their targeted products and messages, we split survey results according to three subpopulations: company size, key industries, and decision-maker title. In the future, the decision to deploy an application on premises or i...

In this SPIE, we shine a spotlight on the phishing prevention approaches of one start-up company, Area 1 Security; and one long-tenured cybersecurity vendor, IBM. Although complete elimination cannot be promised, each is taking steps that reduce the potential of their business clients (Area 1’s Horizon) and their clients’ clients (IBM Trusteer ...

In this report, we examine how cloud has driven changes in typical partner practices. We consider the impact of cloud computing on the indirect sales channel, as well as define who partners are in the cloud-based IT economy. We look at the roles and relationships between providers and partners within each model, and how partners and partnerships wi...

This SPIE begins with an objective look at how important getting digital transformation right is for global CSPs, by presenting the results of a recent Stratecast survey. This objective view yields insight into what has been a rather subjective outlook on digital transformation in general, and the role of CSP monetization in particular. The report ...