Global Self-Service Kiosks Market, Forecast to 2022

Global Self-Service Kiosks Market, Forecast to 2022

Customer Engagement and High Customer Satisfaction are the Key Factors that will Lead to Growing Adoption of Self-service Kiosks

RELEASE DATE
12-Nov-2018
REGION
Global
Research Code: 9AAD-00-20-00-00
SKU: ES01062-GL-MR_22522
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Description

This study analyzes the global self-service kiosks market. Increased demand for automation and customer service/satisfaction is driving the growth of self-service kiosks globally. The market will witness key growth opportunities in the retail, transportation & logistics, and hospitality verticals. North America and EMEA will be the leading contributors to growth and will continue to dominate the market during the entire forecast period. APAC is also expected to grow at a fast rate as countries in the region are seeing increased adoption of self-service kiosks across their retail and hospitality sectors for enabling better customer engagement. End users are increasingly looking for bigger display sizes to engage customers with high quality and 3D content. The kiosks are increasingly becoming a medium of customer satisfaction and customer engagement. The market had revenue of $8,916.8 million in 2017 and is expected to grow at a CAGR of 3.0% between 2017 and 2022. The unit shipment of self-service kiosks was at 2,277,523 in 2017 and is expected to grow at a CAGR of 4.7% between 2017 and 2022.


Research Highlights

This study focuses on the drivers, restraints, and market trends. It also includes revenue and unit shipment forecasts by form factor, region, vertical market, and application. A list of key market participants and their respective market share is also provided. The market is fragmented and sees the participation of about 100 global players.

This research service provides the necessary business intelligence to accelerate growth in a fast-paced market. It provides revenue and unit shipment breakdown by vertical markets which include retail, hospitality, manufacturing, government, healthcare, transportation & logistics, education, and professional services. It also provides revenue and unit shipment breakdown of applications that include check-out/check-in, card printing/ renewal, information, photo/ printing, product rental, financial, ticketing, and others (for example,  email, gaming, Internet, office applications, and so on).

This study will allow kiosk manufacturers, component manufacturers, and display manufacturers to understand the fragmented and competitive market scenario and make informed business decisions.

Key Issues Addressed

  • Is the market growing, how long will it continue to grow, and at what rate?
  • What are the product types that will grow at a faster rate?
  • Which applications offer high growth opportunities?
  • What vertical markets have high demand and will offer high growth opportunities?
  • What are the regional and market trends?
  • Are the vendors in the space ready to go it alone, or do they need partnerships to take their businesses to the next level?

Author: Nandini Bhattacharya

Table of Contents

Key Findings

Market Engineering Measurements

CEO’s Perspective

Market Definitions

Market Definitions (continued)

Key Questions this Study will Answer

Market Segmentation

Market Distribution Channels

Market Drivers

Drivers Explained

Drivers Explained (continued)

Market Restraints

Restraints Explained

Market Engineering Measurements

Forecast Assumptions

Revenue Forecast

Unit Shipment Forecast

Revenue and Unit Shipment Forecast Discussion

Percent Revenue Forecast by Region

Revenue Forecast by Region

Percent Unit Shipment Forecast by Region

Unit Shipment Forecast by Region

Revenue and Unit Shipment Forecast Discussion by Region

Percent Revenue Forecast by Form Factor

Revenue Forecast by Form Factor

Percent Unit Shipment Forecast by Form Factor

Unit Shipment Forecast by Form Factor

Revenue and Unit Shipment Forecast Discussion by Form Factor

Percent Revenue Forecast by Application

Revenue Forecast by Application

Percent Unit Shipment Forecast by Application

Unit Shipment Forecast by Application

Revenue and Unit Shipment Forecast Discussion by Application

Percent Revenue Forecast by Vertical

Revenue Forecast by Vertical

Percent Unit Shipment Forecast by Vertical

Unit Shipment Forecast by Vertical

Revenue and Unit Shipment Forecast Discussion by Vertical

Market Share

Market Share Analysis

Competitive Environment

Growth Opportunity for Self-Service Kiosk Manufacturers—Customer Engagement is the Key

Strategic Imperatives for Self-Service Kiosk Manufacturers

North America—Key Findings

Market Engineering Measurements

Revenue Forecast

Unit Shipment Forecast

Revenue and Unit Shipment Forecast Discussion

Revenue Forecast by Form Factor

Unit Shipment Forecast by Form Factor

Revenue Forecast by Application

Unit Shipment Forecast by Application

Revenue Forecast by Vertical

Unit Shipment Forecast by Vertical

Forecast Discussion

Latin America—Key Findings

Market Engineering Measurements

Revenue Forecast

Unit Shipment Forecast

Revenue and Unit Shipment Forecast Discussion

Revenue Forecast by Form Factor

Unit Shipment Forecast by Form Factor

Revenue Forecast by Application

Unit Shipment Forecast by Application

Revenue Forecast by Vertical

Unit Shipment Forecast by Vertical

Forecast Discussion

EMEA—Key Findings

Market Engineering Measurements

Revenue Forecast

Unit Shipment Forecast

Revenue and Unit Shipment Forecast Discussion

Revenue Forecast by Form Factor

Unit Shipment Forecast by Form Factor

Revenue Forecast by Application

Unit Shipment Forecast by Application

Revenue Forecast by Vertical

Unit Shipment Forecast by Vertical

Forecast Discussion

APAC—Key Findings

Market Engineering Measurements

Revenue Forecast

Unit Shipment Forecast

Revenue and Unit Shipment Forecast Discussion

Revenue Forecast by Form Factor

Unit Shipment Forecast by Form Factor

Revenue Forecast by Application

Unit Shipment Forecast by Application

Revenue Forecast by Vertical

Unit Shipment Forecast by Vertical

Forecast Discussion

The Last Word—3 Big Predictions

Legal Disclaimer

Partial List of Companies Interviewed

List of Exhibits

List of Exhibits (continued)

List of Exhibits (continued)

List of Exhibits (continued)

The Frost & Sullivan Story

Value Proposition—Future of Your Company & Career

Global Perspective

Industry Convergence

360º Research Perspective

Implementation Excellence

Our Blue Ocean Strategy

This study analyzes the global self-service kiosks market. Increased demand for automation and customer service/satisfaction is driving the growth of self-service kiosks globally. The market will witness key growth opportunities in the retail, transportation & logistics, and hospitality verticals. North America and EMEA will be the leading contributors to growth and will continue to dominate the market during the entire forecast period. APAC is also expected to grow at a fast rate as countries in the region are seeing increased adoption of self-service kiosks across their retail and hospitality sectors for enabling better customer engagement. End users are increasingly looking for bigger display sizes to engage customers with high quality and 3D content. The kiosks are increasingly becoming a medium of customer satisfaction and customer engagement. The market had revenue of $8,916.8 million in 2017 and is expected to grow at a CAGR of 3.0% between 2017 and 2022. The unit shipment of self-service kiosks was at 2,277,523 in 2017 and is expected to grow at a CAGR of 4.7% between 2017 and 2022.--BEGIN PROMO--

Research Highlights

This study focuses on the drivers, restraints, and market trends. It also includes revenue and unit shipment forecasts by form factor, region, vertical market, and application. A list of key market participants and their respective market share is also provided. The market is fragmented and sees the participation of about 100 global players.

This research service provides the necessary business intelligence to accelerate growth in a fast-paced market. It provides revenue and unit shipment breakdown by vertical markets which include retail, hospitality, manufacturing, government, healthcare, transportation & logistics, education, and professional services. It also provides revenue and unit shipment breakdown of applications that include check-out/check-in, card printing/ renewal, information, photo/ printing

More Information
No Index No
Podcast No
Author Nandini Bhattacharya
Industries Electronics and Sensors
WIP Number 9AAD-00-20-00-00
Is Prebook No
GPS Codes 9200-A3,9201-A3,9404-A5,9592,9594,9840-A8,9952,99D5-A1,99F3-A3