Information Technology

The global Information Technology industry is navigating a period of transformative change. The development of cloud computing solutions, advancements in artificial intelligence, and the increasing focus on cybersecurity are rapidly altering the industry landscape. To remain competitive and take advantage of new opportunities, businesses need access to up-to-date market research and insights.

Frost & Sullivan delivers comprehensive market research reports for the Information Technology sector, featuring detailed market forecasts, industry trend analyses, competitive benchmarks, and future growth opportunity assessments. Our reports are crafted by leading industry analysts using a robust methodology that combines both primary and secondary data sources....

Key Topics Covered:

Emerging Technologies:

  • Generative AI (GenAI) for IoT: Integration of AI with the Internet of Things (IoT) for predictive maintenance, automation, data analytics, and smart solutions.
  • Metaverse in Asia: Growth of the Metaverse and virtual reality technology in the Asian market.
  • Blockchain Technology: Market trends, adoption, roadmap, and innovations in blockchain technology.
  • Edge Data Centers: Growth opportunities in edge computing and decentralized data processing.
  • Custom Silicon in Public Cloud: Impact of AI and machine learning on chip design for cloud computing.
  • IoT Start-up Tracker: Focus on digital healthcare services offered by startups.

Cloud Computing:

  • Global Data Center Services & The State of the Cloud (Europe & Asia-Pacific): Market growth, trends, infrastructure, providers, and security aspects of cloud computing in these regions.
  • Maximizing Business Success with Cloud Solutions (Latin America): Utilizing cloud computing, AI, and data for business growth in Latin America.
  • North American Data Center Colocation Services: Growth trends, market size, and leasing options for colocation services in North America.

Customer Experience (CX):

  • Global CX Outsourcing Services: Trends, strategies, and solutions for outsourcing customer experience services.
  • CX Growth Opportunities in Healthcare & Retail: Improving customer experience in healthcare and retail industries.
  • Customer Experience Management: Growth opportunities in CX management services globally, in Latin America, and Asia-Pacific.
  • Growth Opportunities in CX Transformation: Strategies and opportunities for transforming customer experience across various sectors.
  • Important Foundational Lessons for Improving Customer Experience: Key learnings and best practices for enhancing customer experience.

Data & Security:

  • Cyberthreats & Data Protection: Impact of cyber threats on data protection industry growth.
  • The Current State of the Internet of Things: Evolution, fragmentation, and integration strategies for the IoT landscape.

Other:

  • Advancements in Contact Center Workforce Optimization: Trends in workforce optimization tools, AI integration, automation, and software innovations for contact centers.
  • AI: Global Megatrends and Ecosystem Growth Opportunities: Overall trends and growth opportunities in the global AI ecosystem.

Additional Observations:

  • Industry Focus: Many reports cater to specific industries, like healthcare, retail, and contact centers, highlighting the need for tailored CX strategies and technology adoption.
  • Regional Focus: Reports on cloud computing, data centers, and CX management services often have a regional focus (Europe, Latin America, Asia-Pacific, North America), indicating the importance of understanding market nuances in different parts of the world.
  • Convergence of Technologies: Several topics showcase the increasing integration of technologies like AI, cloud computing, and data analytics to drive business growth and improve customer experience.
  • Security & Privacy Concerns: The focus on data protection alongside data-driven growth opportunities emphasizes the growing need for robust cybersecurity solutions.

Potential Areas for Further Exploration:

  • Impact on Specific Jobs: How will these advancements impact specific jobs within different industries (e.g., retail contact centers, data centers)?

Sustainability Considerations: Are there any sustainability concerns associated with the development and deployment of these technologies (e.g., data center energy consumption)

For further information on Frost & Sullivan’s research or to speak to one of our team of growth experts about your company’s future growth needs please contact us.

  1. 04 Apr 2019  |  Europe  |  Market Research

    The State of European Digital Trust

    Quantifying the Business Impacts of Consumer Trust in the Age of Normalized Data Breaches

    In a time when major data breaches have become a routine feature of the news cycle, digital consumer trust is an intangible and highly consequential metric for any organization conducting business online. Much of an organization’s reputation rests on the extent to which customers in the marketplace trust an organization, and a data breach represen...

    $1,500.00
  2. 22 Mar 2019  |  Europe  |  Market Research

    Human Factors in Cybersecurity—Social Engineering and Security Awareness Training, Forecast to 2023

    Behavioral Conditioning Solution is the Primary Growth Engine; Personalized Awareness Training is the Future

    This study on the European security awareness training (SAT) market provides a comprehensive analysis of trends, perspectives, and market forecasts until 2023. The segments covered include • Awareness Modules • Behavioral Conditioning • Internal Security Communication Apart from providing a thorough competitor analysis of key market parti...

    $4,950.00
  3. 01 Mar 2019  |  South Asia, Middle East & North Africa  |  Market Research

    Market Outlook for Next-generation Firewall and Unified Threat Management in India, 2017

    Demand for Products Seen Across Tier II and Tier III Cities and a Wide Channel Reach Program would Help Vendors Meet the Need

    Enterprises are talking about creating a connected world. Innumerable devices are being connected over the Internet, and volumes of data transfer happen within seconds. While network arms us with remaining connected 24x7 from anywhere in the world, it equally opens opportunities for cyber criminals to percolate through the network and steal confide...

    $1,500.00
  4. 12 Feb 2019  |  Asia Pacific  |  Market Research

    Asia-Pacific Network Security Market Q3 2018 Tracker

    Increasing Focus on Consolidation and Integration to Better Manage Multi-vendor Security Environment

    The Asia-Pacific network security market grew healthily at a YoY growth of 17.5% in Q3 2018. The YoY growth of this quarter was much stronger as compared to the previous second quarter, which grew at 11.8% YoY. Businesses in the region are increasingly focused on the value of consolidation and integration provided by the security vendors to effecti...

    $1,500.00
  5. 23 Jan 2019  |  Global  |  Market Research

    Global Identity and Access Management (IAM) Market Analysis, Forecast to 2022

    Enabling Productivity, Securing Infrastructure and Protecting Users

    The Frost & Sullivan report analyzes the global market for Identity and Access Management (IAM). The IAM market has evolved from a focus on access control and identity management to include governance and analytics. Another key component of IAM is Multifactor Authentication (MFA). IAM has grown more essential as mobility has broken down the physica...

    $4,950.00
  6. 30 Jul 2018  |  Global  |  Market Research

    Vulnerability Management (VM) Market Analysis, Global, Forecast to 2022

    Protecting Network Scan, Cloud, and Software Integrity

    The increased volume and sophistication of cyber threats is matched only by the increase in risk as more business, personal and network information assets are targeted. Vulnerability to these threats must be known with confidence and a clear plan of action. Vulnerability Management is a foundational tool for identifying, prioritizing and reporting ...

    $4,950.00
  7. 27 Jul 2018  |  North America  |  Market Research

    Network Access Control (NAC) Market, Global, Forecast to 2022

    NAC Evolving As Enterprise Networks Expand Beyond Secure Walls

    The Frost & Sullivan report analyzes the global market for Network Access Control. The “traditional” focus of NAC has been Authentication, Authorization, and Accounting (AAA). At its core, NAC is all about enabling mobility and dynamic security. However, the enterprise network no longer sits within four secure walls. It extends to wherever employee...

    $4,950.00
  8. 05 Jul 2018  |  Global  |  Market Research

    Advanced Malware Sandbox (AMS) Solutions Market, Global, Forecast to 2022

    Bringing Advanced Security Technology into the Mainstream

    The Advanced Malware Sandbox (AMS) is an important component of a network security architecture that delivers the ability to detect and block advanced threats. AMS solutions utilize virtualized computing environments to identify malicious behaviors and other indicators of malware. This model is unique and yields high fidelity threat information wit...

    $4,950.00
  9. 29 May 2018  |  Asia Pacific  |  Tracker

    Asia-Pacific Network Security Market, Forecast to 2022

    Regulatory Compliance and Evolving Cyber Threats Drive Network Security Market Growth

    As organizations begin to adopt new network architectures, such as private, public, and hybrid clouds for improved agility and business outcomes, securing these highly dynamic environments becomes more complex. Seamless integrated network security technologies to defense against evolving threats in the entire attack continuum are necessary to fill ...

    $15,000.00
  10. 05 Mar 2018  |  North America  |  Market Research

    Analysis of the Global Endpoint Management Market, Forecast to 2021

    Growing Complexity of Security Solutions Drives Growth For Managed Services

    The Frost & Sullivan report analyzes the global market for Endpoint Management. The increasing complexity of managing the growing diverse collection of endpoint devices and operating systems is driving strong, steady growth. Security has become the primary concern for endpoint management. The increasing pace and severity of malware is driving vend...

    $4,950.00