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Information Technology
The global Information Technology industry is navigating a period of transformative change. The development of cloud computing solutions, advancements in artificial intelligence, and the increasing focus on cybersecurity are rapidly altering the industry landscape. To remain competitive and take advantage of new opportunities, businesses need access to up-to-date market research and insights.
Frost & Sullivan delivers comprehensive market research reports for the Information Technology sector, featuring detailed market forecasts, industry trend analyses, competitive benchmarks, and future growth opportunity assessments. Our reports are crafted by leading industry analysts using a robust methodology that combines both primary and secondary data sources....
Key Topics Covered:
Emerging Technologies:
- Generative AI (GenAI) for IoT: Integration of AI with the Internet of Things (IoT) for predictive maintenance, automation, data analytics, and smart solutions.
- Metaverse in Asia: Growth of the Metaverse and virtual reality technology in the Asian market.
- Blockchain Technology: Market trends, adoption, roadmap, and innovations in blockchain technology.
- Edge Data Centers: Growth opportunities in edge computing and decentralized data processing.
- Custom Silicon in Public Cloud: Impact of AI and machine learning on chip design for cloud computing.
- IoT Start-up Tracker: Focus on digital healthcare services offered by startups.
Cloud Computing:
- Global Data Center Services & The State of the Cloud (Europe & Asia-Pacific): Market growth, trends, infrastructure, providers, and security aspects of cloud computing in these regions.
- Maximizing Business Success with Cloud Solutions (Latin America): Utilizing cloud computing, AI, and data for business growth in Latin America.
- North American Data Center Colocation Services: Growth trends, market size, and leasing options for colocation services in North America.
Customer Experience (CX):
- Global CX Outsourcing Services: Trends, strategies, and solutions for outsourcing customer experience services.
- CX Growth Opportunities in Healthcare & Retail: Improving customer experience in healthcare and retail industries.
- Customer Experience Management: Growth opportunities in CX management services globally, in Latin America, and Asia-Pacific.
- Growth Opportunities in CX Transformation: Strategies and opportunities for transforming customer experience across various sectors.
- Important Foundational Lessons for Improving Customer Experience: Key learnings and best practices for enhancing customer experience.
Data & Security:
- Cyberthreats & Data Protection: Impact of cyber threats on data protection industry growth.
- The Current State of the Internet of Things: Evolution, fragmentation, and integration strategies for the IoT landscape.
Other:
- Advancements in Contact Center Workforce Optimization: Trends in workforce optimization tools, AI integration, automation, and software innovations for contact centers.
- AI: Global Megatrends and Ecosystem Growth Opportunities: Overall trends and growth opportunities in the global AI ecosystem.
Additional Observations:
- Industry Focus: Many reports cater to specific industries, like healthcare, retail, and contact centers, highlighting the need for tailored CX strategies and technology adoption.
- Regional Focus: Reports on cloud computing, data centers, and CX management services often have a regional focus (Europe, Latin America, Asia-Pacific, North America), indicating the importance of understanding market nuances in different parts of the world.
- Convergence of Technologies: Several topics showcase the increasing integration of technologies like AI, cloud computing, and data analytics to drive business growth and improve customer experience.
- Security & Privacy Concerns: The focus on data protection alongside data-driven growth opportunities emphasizes the growing need for robust cybersecurity solutions.
Potential Areas for Further Exploration:
- Impact on Specific Jobs: How will these advancements impact specific jobs within different industries (e.g., retail contact centers, data centers)?
Sustainability Considerations: Are there any sustainability concerns associated with the development and deployment of these technologies (e.g., data center energy consumption)
For further information on Frost & Sullivan’s research or to speak to one of our team of growth experts about your company’s future growth needs please contact us.
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10 Apr 2019 | North America | Strategic Forecasting
In Search of the Edge - Demystifying Edge Compute Infrastructure
The edge appears to be everywhere these days. Industry pundits and vendors talk about edge computing and edge networking, edge devices, and edge security. But what are we all talking about? Definitions of “the edge” bring to mind the fable about the blind men describing an elephant. Each description reflects the provider’s limited perspective. Al...
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22 Mar 2019 | North America | Strategic Forecasting
Intelligent Storage Management - Managing Voluminous Data Using Analytics and AI
Data is quickly becoming one of the greatest assets businesses own. When exposed to analytics, data offers insights that enable businesses to differentiate themselves from competitors. However, this need to capture and analyze data is a double-edged sword: while it helps businesses maintain a competitive edge, it also presents challenges in how to ...
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20 Mar 2019 | North America | Strategic Forecasting
Global Cloud Infrastructure as a Service Market Outlook, Forecast to 2023
The Infrastructure as a Service (IaaS) market remains highly active worldwide, having reached an astounding U$45.6 Billion in revenues in 2018. While adoption pace and patterns vary, all regions—North America, Europe, Latin America, and Asia-Pacific—are firmly on the path toward the cloud. In this report, we review key findings from the 2018 Clou...
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18 Mar 2019 | North America | Market Research
Global Internet of Things Policies, 2018
Innovative Benchmarking Index for 11 IoT Markets—ASEAN Countries Must Harmonize Their Data Privacy, Cross-Border Transfer, and Security Protocols or Risk Being Left Behind Global Competitors
The Internet of Things (IoT) has been introduced to solve a variety of business challenges faced by enterprises in the following categories: 1) visibility and insights, 2) optimization of business processes, 3) tracking of assets, 4) monitoring of assets and environment, 5) improved customer engagement, 6) enabling new services, 7) enabling new bus...
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15 Mar 2019 | North America | Strategic Forecasting
Data, Data Everywhere - Why Your AI Strategy Requires a New Approach to Storage
Once affordable only to massive research organizations, AI solutions are now accessible to any business. Across industries and segments, organizations are leveraging various forms of AI to streamline business operations, improve customer experience, and identify new revenue streams. As a result, businesses are scrambling to amass data of every kind...
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08 Mar 2019 | North America | Market Research
Global Email Security Market, Forecast to 2022
Growth Driven by New Attack Techniques as Organizations Move to the Cloud
“Global Email Security Market, Forecast to 2022” is a Frost & Sullivan report which analyzes the global market for email security. Email security is a network-based software system that protects email users against phishing, spam, malicious links, inappropriate images or content, and malware. Email is still the number one threat vector. Email is th...
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07 Mar 2019 | North America | Strategic Forecasting
Intelligent Cloud Management - Improving the Business Experience Using Analytics and AI
Most enterprises don’t have the time, interest or skill to continually monitor their cloud environments for efficiency—for example, to ensure that their instance sizes are adequate as application usage fluctuates; that they aren’t running idle virtual machines (VMs); or that they aren’t paying more than they need to. To help customers optimize thei...
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01 Mar 2019 | North America | Strategic Forecasting
Serverless Security Maturing - Serverless Adoption & Competitive Security Options are Expanding
Managing the security risks of serverless applications is not the responsibility of the cloud providers. In the shared responsibility model, cloud providers manage the security risks of the platform and cloud resources that enable serverless applications. Managing the security risks of the application layer resides squarely with the application own...
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21 Feb 2019 | North America | Market Research
North American Mobile Asset Management Market, 2019
Evolving Needs, New Solutions, and Growth Opportunities for Providers
This study examines strategies, participants, and growth opportunities in the North American mobile asset management market. Mobile asset management offerings are defined as solutions that use wireless tracking devices and cellular, location, and sensor technologies to remotely locate and monitor moveable assets that are outside of a company's fou...
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13 Feb 2019 | North America | Market Research
Global Lecture Capture Solution Market, Forecast to 2023
Stiff Competition and Sunk Investment in Point Solutions Restrict Growth in the Short Term
LCS serves as an excellent means to deliver multimedia and interactive course content to today’s generation of digitally connected students and workforce. The need for this shift in learning/teaching methodologies is the result of changing expectations from students and their parents, regarding educational institutions and of growing stringent comp...
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