Information Technology

The global Information Technology industry is navigating a period of transformative change. The development of cloud computing solutions, advancements in artificial intelligence, and the increasing focus on cybersecurity are rapidly altering the industry landscape. To remain competitive and take advantage of new opportunities, businesses need access to up-to-date market research and insights.

Frost & Sullivan delivers comprehensive market research reports for the Information Technology sector, featuring detailed market forecasts, industry trend analyses, competitive benchmarks, and future growth opportunity assessments. Our reports are crafted by leading industry analysts using a robust methodology that combines both primary and secondary data sources....

Key Topics Covered:

Emerging Technologies:

  • Generative AI (GenAI) for IoT: Integration of AI with the Internet of Things (IoT) for predictive maintenance, automation, data analytics, and smart solutions.
  • Metaverse in Asia: Growth of the Metaverse and virtual reality technology in the Asian market.
  • Blockchain Technology: Market trends, adoption, roadmap, and innovations in blockchain technology.
  • Edge Data Centers: Growth opportunities in edge computing and decentralized data processing.
  • Custom Silicon in Public Cloud: Impact of AI and machine learning on chip design for cloud computing.
  • IoT Start-up Tracker: Focus on digital healthcare services offered by startups.

Cloud Computing:

  • Global Data Center Services & The State of the Cloud (Europe & Asia-Pacific): Market growth, trends, infrastructure, providers, and security aspects of cloud computing in these regions.
  • Maximizing Business Success with Cloud Solutions (Latin America): Utilizing cloud computing, AI, and data for business growth in Latin America.
  • North American Data Center Colocation Services: Growth trends, market size, and leasing options for colocation services in North America.

Customer Experience (CX):

  • Global CX Outsourcing Services: Trends, strategies, and solutions for outsourcing customer experience services.
  • CX Growth Opportunities in Healthcare & Retail: Improving customer experience in healthcare and retail industries.
  • Customer Experience Management: Growth opportunities in CX management services globally, in Latin America, and Asia-Pacific.
  • Growth Opportunities in CX Transformation: Strategies and opportunities for transforming customer experience across various sectors.
  • Important Foundational Lessons for Improving Customer Experience: Key learnings and best practices for enhancing customer experience.

Data & Security:

  • Cyberthreats & Data Protection: Impact of cyber threats on data protection industry growth.
  • The Current State of the Internet of Things: Evolution, fragmentation, and integration strategies for the IoT landscape.

Other:

  • Advancements in Contact Center Workforce Optimization: Trends in workforce optimization tools, AI integration, automation, and software innovations for contact centers.
  • AI: Global Megatrends and Ecosystem Growth Opportunities: Overall trends and growth opportunities in the global AI ecosystem.

Additional Observations:

  • Industry Focus: Many reports cater to specific industries, like healthcare, retail, and contact centers, highlighting the need for tailored CX strategies and technology adoption.
  • Regional Focus: Reports on cloud computing, data centers, and CX management services often have a regional focus (Europe, Latin America, Asia-Pacific, North America), indicating the importance of understanding market nuances in different parts of the world.
  • Convergence of Technologies: Several topics showcase the increasing integration of technologies like AI, cloud computing, and data analytics to drive business growth and improve customer experience.
  • Security & Privacy Concerns: The focus on data protection alongside data-driven growth opportunities emphasizes the growing need for robust cybersecurity solutions.

Potential Areas for Further Exploration:

  • Impact on Specific Jobs: How will these advancements impact specific jobs within different industries (e.g., retail contact centers, data centers)?

Sustainability Considerations: Are there any sustainability concerns associated with the development and deployment of these technologies (e.g., data center energy consumption)

For further information on Frost & Sullivan’s research or to speak to one of our team of growth experts about your company’s future growth needs please contact us.

  1. 17 Mar 2020  |  Global  |  Market Research

    Indian Contact Center Outsourcing Services Market, Forecast to 2025

    Demand for Deeper Customer Engagement and Enhanced Lifecycle Capabilities will Transform the Outsourcing Market

    Contact center outsourcing offers businesses several advantages such as cost savings, business flexibility, and access to skilled talent, the best-in-class technology, and a mix of locations and delivery models. Also, outsourcing helps reduce the cost and risk exposure to businesses, and protects companies from industry, economic, and political unc...

    $2,000.00

    Special Price $1,500.00 save 25 %

  2. 02 Mar 2020  |  Global  |  Market Research

    Convergence of AI and IoT—Market Opportunities and Challenges, 2019

    Transformative Impact of Artificial Intelligence and Internet of Things will Enable New Levels of Prediction and Automation in IIoT Environments

    The convergence of Internet of Things (IoT) and artificial intelligence (AI) has the potential to drive new revenues for vendors and adopters. Improved efficiency and cost optimization of organizational processes are core advantages that are made possible through the application of such solutions. IoT-AI convergence can deliver new advantages in t...

    $3,000.00

    Special Price $2,250.00 save 25 %

  3. 14 Feb 2020  |  Global  |  Market Research

    Emerging Technologies in Retail—An IT Decision Maker Perspective, 2019

    Survey Results Highlight that Retailers are Embracing IoT, Blockchain, and AI to Deliver Business Impact

    Retail has entered a new era where eCommerce and technology bellwethers like Alibaba, Amazon, Apple, Baidu, Facebook, Google, Microsoft, and Tencent have raised consumer expectations. This research service is part of Frost & Sullivan's Integrated Commerce Research Programme. It provides an IT decision-maker perspective on the use of emerging techno...

    $3,000.00

    Special Price $2,250.00 save 25 %

  4. 12 Feb 2020  |  Global  |  Market Research

    Global Vulnerability Management Market, Forecast to 2023

    Risk Prioritization, Threat Intelligence and Automation are standing out in the VM Market

    The Vulnerability Management Market holds true to four foundational principles while simultaneously building new complementary functionality and creating partnerships that leverage the advances in data analytics and cloud networking. The four principles are: (1) identify vulnerabilities (discovery), (2) prioritize based on severity and risk, (3) co...

    $4,950.00

    Special Price $3,712.50 save 25 %

  5. 12 Feb 2020  |  Global  |  Market Research

    Global Pay TV Video Encoders Market, Forecast to 2025

    Pay TV Subscriber Churn Forces Content Providers to Invest More in Multiscreen Workflow Technologies

    Frost & Sullivan defines encoders as commercially sold hardware or software products that produce video output in a single compressed format. The video input can be analog, digital compressed, or digital uncompressed. The definition also includes Integrated Receiver Decoders (IRDs) with integrated encoders in the market sizing, but not IRDs without...

    $4,950.00

    Special Price $3,712.50 save 25 %

  6. 31 Dec 2019  |  Global  |  Market Research

    Global Media and Entertainment Video Transcoders Market, Forecast to 2025

    Industry Solution Refresh for Global World Events and the Adoption of Hybrid Transcoding Solutions will Drive Revenue Growth for this Mature Market

    This study is an update to the global media and entertainment (M&E) video transcoders research with a base year of 2018. Video transcoders are used to convert content from a single input to a broad array of output formats, definitions, resolutions, and file or live formats. This enables video to be delivered to diverse networked and handheld device...

    $4,950.00

    Special Price $3,712.50 save 25 %

  7. 26 Dec 2019  |  Global  |  Technology Research

    Digitalization in Smart Grid Networks - Emerging Application and Impact Assessment

    Assessment on how digital technologies are shaking up electricity grid and the power industry

    The global energy landscape in the United States is evolving every year with wide-scale adoption of distributed energy resources (DERs), developments in digital communication infrastructure, and transactive-based micro-grid initiatives that places utilities at the center. For utility customers to stay relevant, incorporating emerging technology sol...

    $4,950.00

    Special Price $3,712.50 save 25 %

  8. 26 Dec 2019  |  Global  |  Technology Research

    Technologies Transforming the Future of Digital Marketing

    Bringing Brands Closer to Customers Using Technological Innovations

    In the highly competitive modern markets, brands are seeking to develop deeper and more meaningful relations with their target audiences by designing marketing campaigns that resonate with them. Digital marketing has emerged as one of the most efficient and continent ways for brands to connect with larger audiences and gathering data on their behav...

    $4,950.00

    Special Price $3,712.50 save 25 %

  9. 26 Dec 2019  |  Global  |  Technology Research

    Neural Networks: Key Business Applications and Benefits

    An Overview of Neural Networks Technology, Key Applications, Trends, and Benefits

    Neural networks is an advanced computational technology that is designed and built to work much like neurons in the human brain. This technology uses various optimization algorithms that recognizes hidden patterns of raw data to correlate, classify, and give desired output through continuously learning and improving approach. Neural networks improv...

    $4,950.00

    Special Price $3,712.50 save 25 %

  10. 26 Dec 2019  |  Global  |  Technology Research

    Advancements in AI on Edge - Emerging Applications and Innovations

    An Insight Into How AI On Edge Is Likely To Open Up New Opportunities For Businesses In The Near Future

    Traditional cloud computing models sends data from the device to the cloud for data analysis and the decision is sent back to the device for implementation. The agility of cloud computing is great but not enough to overcome certain challenges such as latency, bandwidth, processing the data for real-time decision making, costs associated with data t...

    $4,950.00

    Special Price $3,712.50 save 25 %