IT Services and Applications
The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.
Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:
- CRM
- ERP
- Managed Network Services
- Infrastructure Management
- Managed Security Services
We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.
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30 Jan 2026  |  Global  |  Technology Research
Growth Opportunities in Artificial Intelligence, Analytics, Generative AI, Quantum & Advanced Computing, IoT, Edge & Infrastructure, Cloud, DevOps & MLOps, Digital Twin, and Agentic AI
IT, Computing and Communication Technology Opportunity Engine
This edition of the ITCC Technology Opportunity Engine captures developments related to AI Observability, Enterprise AI Data Integration, Geospatial Estimator Platform, Edge AI-Driven IoT Platform, AIIoT & Edge Platform, AI-Optimized Edge Processing, Cloud-Native Infrastructure Management, Blockchain Payment, Quantum-Classical Hybrid Computing Plat...
$950.00 -
29 Jan 2026  |  Global  |  Technology Research
Quantum Computing: The Next Frontier in Computational Transformation
Assessing Technological Breakthroughs and Commercial Readiness Across the Global Quantum Ecosystem
Quantum computing has entered a critical transition phase, moving from R&D experimentation toward early commercialization. This report examines what this supercritical period means for the global quantum computing landscape between 2025 and 2030 and the implications for enabling technological development across hardware, software, and cloud deploym...
$4,950.00 -
21 Jan 2026  |  Global  |  Technology Research
Agentic AI in Service Automation Unlocking Efficiency and Personalization
Agentic AI Transforming Services and Improving Efficiency Across Sectors
This report examines the transformative potential of Agentic AI to enhance efficiency, personalization, and automation across key service industries from 2025 to 2030. Focusing on 5 high-impact sectors—BFSI, healthcare, manufacturing, retail, and others—it analyzes how AI agents integrate across value chains to drive operational performance, custom...
$4,950.00 -
19 Jan 2026  |  Global  |  Customer Research
AI in 2025: Global Trends and Enterprise Reality
What the Latest Data Reveals About Adoption Drivers and Challenges, Trends, and Strategic Enablers
The artificial intelligence (AI) landscape is undergoing rapid transformation, with enterprises worldwide navigating a complex journey from experimentation to operationalization. The Global State of AI 2025 report delivers a timely, in-depth exploration of how organizations are adopting, deploying, and scaling AI technologies to drive business valu...
$4,950.00 -
16 Jan 2026  |  Global  |  Technology Research
Growth opportunities in Software as a Service securities, Trust Management Platforms, Artificial Intelligence Observability and Security
Cyber Security Technology Opportunity Engine
This edition of the Cyber Security Technology Opportunity Engine (TOE) examines expanding prospects within cloud-based software protection solutions, highlighting systems for overseeing credibility and tools for monitoring and safeguarding machine learning environments. It covers strategies for spotting issues in virtual infrastructures, overall or...
$950.00 -
14 Jan 2026  |  Global  |  Market Research
Data Center Operator Profiles, Colocation, Global, 2026
AI/HPC Workloads Are Driving Transformational Growth
Colocation refers to the provision of data center space, racks, power, and network resources for customers in the data center industry. Colocation commonly has two types: wholesale/hyperscale colocation services, which includes extensive data center spaces for customers with high power requirements; and retail colocation services, including small s...
$4,000.00 -
24 Dec 2025  |  Global  |  Technology Research
Growth Opportunities in Zero Trust, Identity, Access & Authentication Technologies, AI-Powered Cybersecurity, Embedded Security, and Blockchain-Based Authentication
Cyber Security Technology Opportunity Engine
This edition of the Cyber Security Technology Opportunity Engine (TOE) focuses on the critical shift towards Zero Trust frameworks that eliminate human oversight through automation, address the lateral movement of threats in distributed environments, and unify fragmented security stacks through intelligent orchestration. Notable developments includ...
$950.00 -
19 Dec 2025  |  Global  |  Technology Research
Growth Opportunities in Generative AI, Multimodal, Blockchain, Cryptocurrency Compliance, AI Search Infrastructure, Quantum Computing, Enterprise AI, MLOps Automation, Edge Computing and Low-Code
IT, Computing and Communication Technology Opportunity Engine
This edition of the ITCC Technology Opportunity Engine highlights high-impact innovations across artificial intelligence, blockchain, quantum computing, and industrial IoT that are reshaping enterprise and industrial digital transformation. The analysis captures emerging growth opportunities in generative AI for multimedia content creation, scalabl...
$950.00 -
11 Dec 2025  |  Global  |  Frost Radar
Frost Radar™: Mobile IoT Connectivity Management Platforms, 2025
A Benchmarking System to Spark Companies to Action - Innovation That Fuels New Deal Flow and Growth Pipelines
Internet of things connectivity managed platforms (IoT CMPs) provide the bridge between IoT devices, the internet, the edge, and the cloud, supporting a range of connectivity technologies. The platforms collect data and then analyze it to extract insights that organizations use to monitor asset performance, identify problems and anomalies, and make...
$4,950.00 -
05 Dec 2025  |  Global  |  Customer Research
Inside the Minds of IoT Decision-Makers: Spending Priorities and Growth Opportunities
Findings from Frost & Sullivan’s 2025 Global IoT End-User Survey
Frost & Sullivan's annual survey, now in its fifth year, offers critical insights into the perceptions and behaviors of IT and business decision-makers as they navigate the rapidly evolving landscape of cloud technologies and Internet of Things (IoT) applications. Since 2020, Frost & Sullivan has conducted an annual survey targeting IT and business...
$4,950.00