IT Services and Applications

The most significant changes that IT brings to different processes and services in organizations are through new-age services and applications such as the cloud, M2M interactions, analytics, and data centers. These are transforming sectors such as Customer Relationship Management (CRM) and ERP, Enterprise Integration and Middleware Tools on a global scale.

Frost & Sullivan’s Information Technology research and consulting programs look at conventional and unconventional technologies, with specific focus on top-level potential disruptors such as cyber security, artificial intelligence, machine learning, and the Internet of Things. In the IT Services and applications market, we look at, among other segments:

  • CRM
  • ERP
  • Managed Network Services
  • Infrastructure Management
  • Managed Security Services

We work closely with the world’s largest IT firms and upcoming disruptive start-ups to predict macro and micro trends related to products, services, technology and business models that can define growth. Tailored, customized solutions provide clients with the best strategies for growth, supported by the right key data points researched to meet the client’s needs and the specific engagement. Our research spans broadly across the sector and provides deep insights into specific markets in the most significant areas of IT and the IT industry.

  1. 01 Feb 2024  |  North America

    The State of the Cloud: Maximizing Business Success through Cloud Computing, AI, and Data in Latin America

    Frost & Sullivan Cloud Survey 2023 Highlights

    In Latin America, businesses increasingly adopt cloud computing, artificial intelligence, and machine learning technologies to support their strategic business growth. Despite a projected slower economic growth in 2024, digital transformation remains robust. Companies seek external partners to assist them in their journey toward full digitization. ...

    $4,950.00
  2. 13 Aug 2020  |  North America

    Global Big Data Analytics Market Fueling Artificial Intelligence, 2020

    Predictive Analytics and Security Applications Present Key Growth Opportunities

    This research measures the future impact of COVID-19 on the global Big Data Analytics (BDA) market. The embedded ecosystem has led to a hyper-connected world and growth of the Internet of Things (IoT). Thanks to ubiquitous networks, IoT has connected all manner of endpoints and unveiled a treasure trove of data. This unprecedented volume of data ha...

    $4,950.00
  3. 07 Jul 2020  |  North America

    North American Mobile Field Service Management Market Continues to Offer Expansion Opportunities: Forecast to 2025

    Evolving Field Service Environment, 5G, COVID-19 Poised to Have Significant Impact

    This study examines the North American mobile field service management market. Mobile FSM solutions are software applications that leverage a variety of technologies (geolocation, artificial intelligence, digital forms, etc.) on smartphones, tablets, rugged devices, and wearables in order to locate, manage, automate and/or optimize field-based serv...

    $4,950.00
  4. 12 May 2020  |  North America

    Global Internet Protocol Proxy Networks Market, Forecast to 2025

    IPPNs Help Enterprises Gather the Competitive Data They Require

    Web sites make regular changes to their information based on the Internet protocol (IP) address, location, and demographic attributes of visiting users. As a result, companies must perform competitive analyses, price comparisons, and data extraction, as simulated users, to capture this customized information. Companies not familiar with these Web s...

    $4,950.00
  5. 29 Apr 2020  |  North America

    Post-Pandemic Growth Opportunity Analysis of the Global E-Learning Market

    Lecture Capture Solutions Have Quickly Become Crucial to Business and Educational Institution Ecosystems

    This research measures the impact of COVID-19 on the global e-learning market. The e-learning ecosystem follows the entire learning flow: content creation with lecture capture solutions (LCS); publishing with massive online open courses (MOOCs) and dynamic publishing tools; management with learning management solutions (LMS); creating opportunities...

    $4,950.00
  6. 14 Mar 2020  |  North America

    Countering Pandemic, Remote Working Gets Wider Acceptance and May Be the New Norm

    How COVID 19 is accelerating adoption of collaboration tools and overall shift of mindset

    The ongoing outbreak of coronavirus (COVID-19), first identified in December 2019 in Wuhan—the most populous city in Central China—evolved rapidly to be characterized as a pandemic by the World Health Organization (WHO) on 11 March 2020. Globally, organizations have been monitoring the COVID-19 situation closely and many have already implemente...

    $1,500.00
  7. 05 Mar 2020  |  North America

    Selling Mobile Worker Apps in the Small and Mid-sized Business (SMB) Sector, U.S. and Europe, 2020

    SMBs are a Driving Force Behind Mobile Worker Applications Growth

    This study examines current and near-term SMB (small and mid-sized business) demand for mobile worker software applications. It also profiles a subset of mobile worker app providers that are successfully reaching the SMB sector and identifies future growth opportunities in this market. The information contained in this study allows mobile worker a...

    $1,500.00
  8. 20 Feb 2020  |  North America

    Wireless Carrier Strategies and Opportunities in the North American Mobile Workforce Apps Market, 2020

    Leveraging the App Reseller Role to Sell Adjacent Services, Improve Positioning, and Decrease Churn

    This study examines wireless carrier strategies in today’s North American mobile workforce apps market. The information contained in this study allows wireless carriers to benchmark their mobile worker app efforts against those of their peers. This study should also help mobile workforce app developers identify potential reseller partners. Frost...

    $1,500.00
  9. 10 Feb 2020  |  North America

    United States Pay TV Subscriber Churn Analysis, Forecast to 2024

    Intensely Competitive Environment and a Proliferation of OTT Alternatives Leading to Subscriber Losses

    This study is part of the Frost & Sullivan Digital Media research, with a base year of 2018 and a focus on pay TV market dynamics in the United States. Pay television is a video viewing service where content from multiple broadcasters, production houses and TV channels are transmitted through cable, satellite and/or ADSL/VDSL/fiber. Consumers pay a...

    $4,950.00
  10. 03 Feb 2020  |  North America

    OTT Service Providers Have Yet to Figure Out How to Achieve Service and Monetization Parity Across Traditional and Online Broadcasts

    No OTT Services Achieving Service and Monetization Parity on Traditional and Online Broadcasts

    Content services are most beloved when they offer delightful, consistent, cross-device OTT experiences, which are at par with conventional live, linear managed experiences. While Tier-1 services such as Comcast and others are coming closer to this idea in the US, the overall problem is far from solved. Even a decade after Netflix and Hulu first beg...

    $1,500.00