Unified Communication as a Service (UCaaS) Market Research
17 Feb 2014  |  Latin America
What Carriers Need to Know
Unified communications as a service (UCaaS) is gaining traction in the Latin American enterprise space. During 2013, a small number of carriers began going to market with UCaaS and achieved some client wins. Those already offering UCaaS claim that growth prospects are very good and are convinced that this is the path to follow. There is still much ...
24 Sep 2013  |  Asia Pacific
Hybridization and Integration with Legacy Systems are the Key Drivers for UCaaS Adoption
This research study contains the analysis of Asia-Pacific UC as a service market for 2012. It examines the drivers and restraints for growth, pricing, and technology trends. Four segments are covered in this study and they are hosted telephony, UC application, collaboration services, hosted contact center services. The study also attempts to foreca...