Analysis of APAC UCaaS Market

Hybridization and Integration with Legacy Systems are the Key Drivers for UCaaS Adoption

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This research study contains the analysis of Asia-Pacific UC as a service market for 2012. It examines the drivers and restraints for growth, pricing, and technology trends. Four segments are covered in this study and they are hosted telephony, UC application, collaboration services, hosted contact center services. The study also attempts to forecast the market revenue for the next seven years. Key market participants and their respective market shares have been analyzed. Besides, detailed breakdown by region is also provided which includes ANZ, ASEAN, Greater China, Japan, and South Korea.

Table of Contents

Executive SummaryExecutive SummaryExecutive Summary (continued)Executive Summary—Market Engineering MeasurementsExecutive Summary—CEO’s PerspectiveMarket OverviewMarket DefinitionMarket Definition (continued)Market Definition (continued)Research ScopeResearch Scope (continued)Research Scope (continued)Market Overview—Key Questions This Study Will AnswerExternal Challenges: Drivers and Restraints—Total UCaaS MarketDrivers and RestraintsDrivers ExplainedDrivers Explained (continued)Restraints ExplainedRestraints Explained (continued)Forecast and Trends—Total UCaaS MarketForecast AssumptionsTotal UCaaS Market—Revenue ForecastRevenue Forecast DiscussionTotal UCaaS Market—Pricing AnalysisTotal UCaaS Market—Pricing Analysis (continued)Pricing Trends and Forecast DiscussionTotal UCaaS Market—Percent Revenue Forecast by RegionRegional Percent Revenue Forecast DiscussionMarket Share and Competitive Analysis—Total UCaaS MarketCompetitive Analysis—Market ShareCompetitive EnvironmentCompetitive Factors and AssessmentCompetitive Factors and Assessment (continued)Hosted Telephony Segment BreakdownHosted Telephony Segment—Market Engineering MeasurementsHosted Telephony Segment—Revenue ForecastHosted Telephony Segment—Revenue Forecast DiscussionHosted Telephony Segment—Revenue Forecast Discussion (continued)UC Applications Segment BreakdownUC Applications Segment—Market Engineering MeasurementsUC Applications Segment—Revenue ForecastUC Applications Segment—Revenue Forecast DiscussionCollaboration Services Segment BreakdownCollaboration Services Segment—Market Engineering MeasurementsCollaboration Services Segment—Revenue ForecastCollaboration Services Segment—Revenue Forecast DiscussionHosted Contact Center Segment BreakdownHosted Contact Center Segment—Market Engineering MeasurementsHosted Contact Center Segment—Revenue ForecastHosted Contact Center Segment—Revenue Forecast DiscussionANZ BreakdownMarket Engineering MeasurementsANZ Market—Revenue ForecastANZ Market—Revenue Forecast DiscussionANZ Market—Revenue Forecast Discussion (continued)ANZ Market—Key Trends by SegmentsANZ Market—Key Trends by Segments (continued)ANZ Market—Competitive EnvironmentANZ Market—Top CompetitorsANZ Market—Competitive Factors and AssessmentANZ Market—Competitive Factors and Assessment (continued)ASEAN BreakdownMarket Engineering MeasurementsASEAN Market—Revenue ForecastASEAN Market—Revenue Forecast DiscussionASEAN Market—Key Trends by SegmentsASEAN Market—Key Trends by Segments (continued)Competitive EnvironmentASEAN—Top CompetitorsASEAN Market—Competitive Factors and AssessmentGreater China BreakdownMarket Engineering MeasurementsGreater China Market—Revenue ForecastGreater China Market—Revenue Forecast DiscussionGreater China Market—Key Trends by SegmentsGreater China Market—Key Trends by Segments (continued)Greater China Market—Competitive EnvironmentGreater China Market—Top CompetitorsGreater China Market—Competitive Factors and AssessmentJapan BreakdownMarket Engineering MeasurementsJapan Market—Revenue ForecastJapan Market—Revenue Forecast DiscussionJapan Market—Key Trends by SegmentsJapan Market—Key Trends by Segments (continued)Competitive EnvironmentJapan—Top CompetitorsJapan Market—Competitive Factors and AssessmentSouth Korea BreakdownMarket Engineering MeasurementsSouth Korea Market—Revenue ForecastSouth Korea Market—Revenue Forecast DiscussionSouth Korea Market—Revenue Forecast Discussion (continued)South Korea Market—Key Trends by SegmentsSouth Korea Market—Key Trends by Segments (continued)Competitive EnvironmentSouth Korea Market—Top CompetitorsSouth Korea Market—Competitive Factors and AssessmentSouth Korea Market—Competitive Factors and Assessment (continued)The Last WordThe Last Word—Predictions Legal DisclaimerAppendixMarket Engineering MethodologyMarket Engineering MeasurementsPartial List of Companies InterviewedLearn More—Next Steps

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