An End-User Perspective on Spending and Growth Opportunities
29-Aug-2025
Global
Customer Research
KB7E-01-00-00-00
HC_2025_33758
Qualified respondents to this Frost & Sullivan survey were invited to participate in a telephone interview examining their laboratory’s product purchasing process in 2024 and expectations for 2025. Frost & Sullivan has conducted similar studies among the same targeted respondents since 2012. The survey provides companies with actionable and trending information from laboratory professionals to help drive business strategies and develop growth expectations.
The study presents year-over-year data to illustrate yearly laboratory budget trend developments where applicable. Frost & Sullivan’s recruitment approach was direct recruitment of professionals for telephone interviews during July and August 2024. Survey participants play a role in their laboratory’s purchasing process, are familiar with the laboratory’s product budgets, and represent a laboratory that uses or plans to use products in one or more of the seven laboratory product categories: instruments, equipment, chemicals, reagents and kits, general lab supplies, plasticware, and glassware. A total of 201 decision-makers participated, answering questions on purchases, budgets, buying behaviors, and purchasing preferences.
Respondents were segmented by laboratory type: academic/government, biopharmaceutical, industrial, and hospital/clinical. Manufacturing, environmental testing, chemical or petrochemical, and food, beverage, or agricultural laboratories are classed as industrial laboratories for this analysis. Biotechnology, pharmaceutical, and contract research organizations are categorized as biopharmaceutical laboratories. State government and federal government laboratories are grouped as government laboratories. Hospital laboratories and clinical reference laboratories are included in the hospital/clinical group. Respondents encompassed various job titles: researcher, scientist, investigator, director, manager, and technician.
Data collected for budgets were quantitative and qualitative for end-user trends, such as budget expectations, purchasing process steps, evaluation and sourcing of lab products, recent and expected instrument and equipment purchases, frequency of price comparisons, funding trends, unmet needs, product purchasing preferences, current/expected usage of artificial intelligence, the impact of inflation on budgets and spending, and conference attendance expectations.
Author: Christianne Ulan
Respondent Country
Respondent Profile
Key Findings
Product Budget Changes by Region
2024 Lab Product Budget Breakdown and 2025 Trend by Region
Product Budget Changes by Organization Type
2024 Lab Product Budget Breakdown and 2025 Trend
Q4 2024 Laboratory Product Spending
Laboratory Funding Sources
Key Findings
Information Sources for Lab Products
Most Frequently Used Information Sources
Products Purchased/Expected to Be Purchased
Historical Comparison of Purchases
Historical Experience with Lab Product Purchases
Experience with Lab Product Purchases
Importance of Product Features
Importance of Product Features: Country of Origin
Importance of Manufacturer Features
Importance of Ordering and Shipment Features
Frequency of Price Comparisons
Purchase Channels
Most Frequently Used Purchase Channels
Key Findings
Importance of Purchasing Experience Aspects
Improvements to Laboratory Product Purchases
Purchasing Experience Assessment
Purchasing Experience Opportunity Areas
Key Findings
Supplier Relationships
Current/Expected Use of AI
Impact of Inflation on Budget and Spending
Conference Attendance
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The study presents year-over-year data to illustrate yearly laboratory budget trend developments where applicable. Frost & Sullivan’s recruitment approach was direct recruitment of professionals for telephone interviews during July and August 2024. Survey participants play a role in their laboratory’s purchasing process, are familiar with the laboratory’s product budgets, and represent a laboratory that uses or plans to use products in one or more of the seven laboratory product categories: instruments, equipment, chemicals, reagents and kits, general lab supplies, plasticware, and glassware. A total of 201 decision-makers participated, answering questions on purchases, budgets, buying behaviors, and purchasing preferences.
Respondents were segmented by laboratory type: academic/government, biopharmaceutical, industrial, and hospital/clinical. Manufacturing, environmental testing, chemical or petrochemical, and food, beverage, or agricultural laboratories are classed as industrial laboratories for this analysis. Biotechnology, pharmaceutical, and contract research organizations are categorized as biopharmaceutical laboratories. State government and federal government laboratories are grouped as government laboratories. Hospital laboratories and clinical reference laboratories are included in the hospital/clinical group. Respondents encompassed various job titles: researcher, scientist, investigator, director, manager, and technician.
Data collected for budgets were quantitative and qualitative for end-user trends, such as budget expectations, purchasing process steps, evaluation and sourcing of lab products, recent and expected instrument and equipment purchases, frequency of price comparisons, funding trends, unmet needs, product purchasing preferences, current/expected usage of artificial intelligence, the impact of inflation on budgets and spending, and conference attendance expectations.
Author: Christianne Ulan
| Deliverable Type | Customer Research |
|---|---|
| Industries | Healthcare |
| No Index | No |
| Is Prebook | No |
| Keyword 1 | Laboratory Product Purchasing Trends |
| Keyword 2 | laboratory equipment market |
| Keyword 3 | Laboratory Supplies Market |
| Podcast | No |
| Predecessor | KA04-01-00-00-00 |
| WIP Number | KB7E-01-00-00-00 |