North American Enterprise Telephony System Markets

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This strategic analysis is part of Frost & Sullivan’s continued coverage of the North American enterprise telephony marketplace, with special focus on IP telephony. Within this analysis, Frost & Sullivan has identified market drivers, restraints, provided enterprise telephony vendors with a detailed look at the competitive landscape and provided estimated revenues and revenue forecast. The total telephony market comprises of TDM Private Branch eXchange systems (PBXs), KTSs, digital and analog phones sold in conjunction with the TDM PBXs, IP PBXs, IP-enabled PBXs and IP hard and soft phones. The enterprise IP telephony market comprises of IP-enabled PBXs, IP PBXs, and IP hard and soft phones.

Table of Contents

North American Enterprise Telephony System Markets, IP Telephony Prepares for the Next Round of EvolutionMarket OverviewExecutive SummaryDefinitionsScope and Research MethodologyMarket TrendsTechnology TrendsMarket Engineering Measurements - Enterprise Telephony MarketMarket AnalysisMarket DriversMarket RestraintsAssumptions and Factors Affecting Revenue and Shipment ForecastsEnterprise Telephony Market Revenue ForecastsPure TDM Telephony Market Shipment and Revenue ForecastsIP Telephony Market Revenue ForecastsIP PBX/Converged System MarketMarket Engineering Measurements — IP PBX/Converged System MarketIP PBX/Converged System Market ForecastsActual IP License Shipment ForecastPenetration of IP PBX/Converged Lines in Telephony Line Shipment ForecastPenetration of Actual IP Lines in Telephony Line Shipment ForecastCompetitive AnalysisCompetitive StructureEnterprise Telephony Market Share by RevenueEnterprise Telephony Market Share by Line ShipmentIP Telephony Market Share by RevenueIP PBX/Converged System Market Share by RevenuesMarket Share AnalysisVendor Analysis3ComAastra/EricssonAlcatel-LucentAvayaCisco Interactive IntelligenceMitel-Inter-TelNECNortelShoreTelSiemensToshibaOthers




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