South African Systems Integration Market, Forecast to 2021

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Systems integration (SI) makes up a significant portion of IT budgets in South Africa, as enterprises seek to accelerate their digital transformation. In the absence of an established leading technology platform across all operations, enterprises have mostly opted for best-of-breed systems. As a result, systems integration (SI) spend is being driven by the wide range of highly distributed systems and applications that enterprises are integrating in their operations. In 2016, SI spend across seven verticals— banking and financial services (BFS), healthcare, manufacturing, mining, oil& gas, public sector, and retail—was estimated at R9.4 billion. The SI spend in these sectors is expected to grow to R10.5 bill

Table of Contents

1. Executive Summary
Key Findings
Executive Summary
2. Research Scope and Definitions
Research Scope
Research Aim and Objectives
Market Definitions
Systems Integration—Service Provider Landscape
3. Industry Overview
Global Market Context and Impact on ICT
Digital Transformation—Impact on SI
4. Drivers and Restraints—Systems Integration Market
Market Drivers
Market Restraints
5. Forecasts and Trends—Systems Integration Market
Service Revenue Forecast
Systems Integration—Market Revenue Breakdown
BFS—SI Trends
Healthcare—SI Trends
Manufacturing—SI Trends
Mining—SI Trends
Oil and Gas—SI Trends
Public Sector—SI Trends
Retail—SI Trends
Verticals SI Spend Context
Service Revenue by Category
6. Growth Opportunities and Enterprises to Action
Growth Opportunity 1—Vertical-specific Applications
Growth Opportunity 2—Hybrid WAN Models
Growth Opportunity 3—Agile Infrastructure Deployment
Growth Opportunity 4—Consultative IT Selling
Strategic Imperatives for Success and Growth
7. Competitive Analysis
Competitive Landscape—Service Provider Evolution
Competitive Landscape
Systems Integration—Solution Process
Systems Integration—Key Technology Trends
8. Key Conclusions
Key Takeaways
Legal Disclaimer
9. Appendix
Abbreviations and Acronyms Used
10. The Frost & Sullivan Story


List of Figures & Charts

1. Systems Integration Market: Percent of Total IT Budget by Category, South Africa, 2016
2. Systems Integration Market: Key Service Providers, South Africa, 2016
3. Systems Integration Market: Historical Economic Growth (GDP), Global, 2015
4. Systems Integration Market: Key Market Drivers, South Africa, 2017–2021
5. Systems Integration Market: Key Market Restraints, South Africa, 2017–2021
6. Systems Integration Market: Revenue Breakdown Forecast by Vertical, South Africa, 2016, 2021
7. Systems Integration Market: Spend as Percent of IT Budget, South Africa, 2016
8. Systems Integration Market: Evolution of the Service Provider Landscape, South Africa, 2011–2020
9. Systems Integration Market: Changing Competitive Landscape, Global, 2014 and 2021
10. Systems Integration Market: Systems Integration Service Flow, South Africa, 2016
11. Systems Integration Market: Creating a Win-win Value Chain, South Africa, 2016


1. Systems Integration Market: Current and Forecast ICT Spend Category Growth, South Africa, 2016 and 2021
2. Systems Integration Market: Current Spend and Expected Growth by Vertical, South Africa, 2016–2021
3. Systems Integration Market: Key Service Categories, South Africa, 2016
4. Systems Integration Market: Digital Transformation Elements, South Africa, 2016
5. Systems Integration Market: Service Revenue Forecast, South Africa, 2014–2021
6. Systems Integration Market: Systems Integration Opportunity Analysis, South Africa, 2016
7. Systems Integration Market: Total Systems Integration Spend by Service Area, South Africa, 2016 and 2021



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