Technology and Sustainability to Drive Recovery in the UK Facility Management Market

Technology and Sustainability to Drive Recovery in the UK Facility Management Market

Growth Opportunities to Prepare Participants for Success After the Pandemic

RELEASE DATE
02-Dec-2020
REGION
Europe
Research Code: MFAF-01-00-00-00
SKU: EN01215-EU-MT_24833
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Description

The facility management (FM) market in the United Kingdom is going through a transformation phase, driven by technology innovation, new business models, emerging value propositions, and creative service offerings. The UK FM market is one of the most developed and mature in the world, with a highly competitive international supply base. With FM services commoditizing and organic growth hard to find, companies need to innovate to keep growing and remain profitable. The industry will continue to move towards service integration and sophisticated advisory services focused on business productivity, and M&A activities will continue.

Meanwhile, COVID-19 is having a severe effect on all customer sectors. The UK FM market will see a revenue drop of 5.8% in 2020 as a result of the impact of the pandemic. The market will return to growth in 2021, but will not reach 2019 levels until late 2021.

The UK FM market has evolved to become the largest in Europe and one of the most competitive in the world. However, competition is fierce, and both growth and margins are under pressure from commoditisation and customers. There are opportunities for companies that target the highest growth services and sectors, but there are also significant challenges for those that fail to adapt. Meanwhile, collaboration and partnership are increasingly critical as the UK market becomes disrupted by technology and new business models.

Author: John Raspin

Table of Contents

Why is it Increasingly Difficult to Grow?

The Strategic Imperative 8™

Impact of the Top 3 Strategic Imperatives on the UK Facility Management Market

Growth Opportunities Fueling the Growth Pipeline Engine™

Key Findings and CEO’s 360 Degree Perspective

UK FM Market in Numbers

COVID-19 Impact on Market Growth

‘Respond, Reset, and Rebound’ from COVID-19

Top Growth Opportunities

Top Predictions

Key Conclusions

UK FM Market—Scope of Analysis`

Market Services Segmentation

Market Definitions

Market Definitions (continued)

Market Definitions (continued)

Market Segmentation

Key Questions this Study will Answer

Market Growth Outlook

Top 5 FM Developments

Future FM Trends

Key Competitors in the UK FM Market

Key Growth Metrics

Growth Drivers for the UK FM Market

Growth Restraints for the UK FM Market

Impact of COVID-19 on Revenue Forecast

COVID-19—Main Areas of Impact

The UK FM Market Universe

Revenue Forecast—UK FM Market

Revenue Forecast Analysis

Revenue Forecast Analysis by Service Delivery Model

UK FM Market by Customer Sector

UK FM Market by Customer Sector

Revenue Forecast Analysis by Customer Sector

COVID-19—Impacts and Risks by Customer Sector

UK FM Market by Service Type

UK FM Market by Service

UK FM Market by Service Type (continued)

Revenue Forecast Analysis by Service Type

COVID-19—Impacts and Risks by Service Type

UK FM Market by Region

UK FM Market by Region (continued)

UK FM Market by Region (continued)

Competitive Environment

Revenue Share, UK FM Market

Competition in the UK—Service Delivery Strategies

Respond Phase—Short-term Opportunities

Reset Phase—Medium-term Opportunities

Rebound Phase—Long-term Opportunities

Companies to Action

Companies to Action (continued)

Companies to Action (continued)

Companies to Action (continued)

Growth Opportunity 1—Productive Remote Workforce

Growth Opportunity 1—Productive Remote Workforce (continued)

Growth Opportunity 2—PPE for Workers

Growth Opportunity 2—PPE for Workers (continued)

Growth Opportunity 3—Back to Work: Re-entry

Growth Opportunity 3—Back to Work: Re-entry (continued)

Growth Opportunity 4—Critical Customer Sectors

Growth Opportunity 4—Critical Customer Sectors (continued)

Growth Opportunity 5—Switching On

Growth Opportunity 5—Switching On (continued)

Growth Opportunity 1—Organisational Resilience

Growth Opportunity 1—Organisational Resilience (continued)

Growth Opportunity 2—Sustainability

Growth Opportunity 2—Sustainability (continued)

Growth Opportunity 3—Healthy and Safe Buildings

Growth Opportunity 3—Healthy and Safe Buildings (continued)

Growth Opportunity 4—Augmented Operations

Growth Opportunity 4—Augmented Operations (continued)

Growth Opportunity 5—Contactless Services

Growth Opportunity 5—Contactless Services (continued)

Growth Opportunity 1—Workplace Optimisation and WCM

Growth Opportunity 1—Workplace Optimisation and WCM (continued)

Growth Opportunity 2—Energy Management

Growth Opportunity 2—Energy Management (continued)

Growth Opportunity 3—Data Analytics

Growth Opportunity 3—Data Analytics (continued)

Growth Opportunity 4—Technical (Hard) Services

Growth Opportunity 4—Technical (Hard) Services (continued)

Growth Opportunity 5—Service Integration

Growth Opportunity 5—Service Integration (continued)

Abbreviations and Acronyms Used

Your Next Steps

Why Frost, Why Now?

List of Exhibits

List of Exhibits (continued)

Legal Disclaimer

The facility management (FM) market in the United Kingdom is going through a transformation phase, driven by technology innovation, new business models, emerging value propositions, and creative service offerings. The UK FM market is one of the most developed and mature in the world, with a highly competitive international supply base. With FM services commoditizing and organic growth hard to find, companies need to innovate to keep growing and remain profitable. The industry will continue to move towards service integration and sophisticated advisory services focused on business productivity, and M&A activities will continue. Meanwhile, COVID-19 is having a severe effect on all customer sectors. The UK FM market will see a revenue drop of 5.8% in 2020 as a result of the impact of the pandemic. The market will return to growth in 2021, but will not reach 2019 levels until late 2021. The UK FM market has evolved to become the largest in Europe and one of the most competitive in the world. However, competition is fierce, and both growth and margins are under pressure from commoditisation and customers. There are opportunities for companies that target the highest growth services and sectors, but there are also significant challenges for those that fail to adapt. Meanwhile, collaboration and partnership are increasingly critical as the UK market becomes disrupted by technology and new business models. Author: John Raspin
More Information
No Index No
Podcast No
Predecessor MECD
Author John Raspin
Industries Environment
WIP Number MFAF-01-00-00-00
Is Prebook No
GPS Codes 9343-A4,GETE