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Ample Opportunities for Telcos in the Consumer and Enterprise Segments to Grow Revenue
18-Jan-2021
Asia Pacific
Market Research
PB95-01-00-00-00
TE03993-AP-MT_25180
Asia-Pacific (APAC) market trends show significant changes impacting telecommunications service providers. The COVID-19 pandemic is adding pressure on telcos’ revenues and profit margins, particularly in the consumer segment. In response, they are launching innovative service offerings, including digital solutions for consumers and ICT solutions for enterprises. The pay-TV spending in developed markets will decline slightly, driven by high competition, increased availability of alternative streaming services, and live sports loss due to COVID-19. But there is still a significant increase in the consumer segment’s mobile data demand due to the rise in video consumption, the proliferation of mobile gaming, and increased usage of high-bandwidth applications. Consumers’ expectations are shifting as they are now looking for higher speeds to accommodate their increasing use of high-bandwidth applications. 5G adoption will be more prevalent in the enterprise segment, while the consumer segment adoption will be slower. As a result, telcos are developing 5G use cases within vertical markets to create new business models and revenue streams to overcome disruptions.
The consumer segment is highly saturated, recording low growth because of growing competition. So telcos are venturing into other markets, such as gaming, which are offering opportunities. The APAC games market revenue in 2019 was $71.7 billion and forecast to reach $93.1 billion by 2025. Over 50% of the revenue in 2020 came from mobile devices. Telcos are in a strong position to act as partners to gaming enterprises to deliver applications in the cloud, high-speed networks, and end-user devices.
Enterprises are embracing digital transformation, meaning every enterprise will have adjusted their business models to be more flexible and focus on customer experience. With subscriber base growth occurring more in enterprise services, the number of these services will grow to 83% by 2025. Telcos in APAC have the infrastructure and capabilities to provide services beyond connectivity to vertical markets.
The region’s top 10 telcos are Globe Telecom, PLDT, AIS, True Corporation, Telkomsel, Singtel, China Mobile, SK Telecom, SoftBank, and Optus. These carriers showcase the industry’s best practices that other telcos should consider emulating to achieve growth. In the consumer segment, the top telcos are collaborating with different eSports and mobile gaming segment participants to develop the gaming ecosystem. They are partnering and collaborating with in-industry and cross-industry players to offer advanced solutions and services that will improve end-users’ experience in the enterprise segment. Disruptive technologies’ proliferation has led telcos to begin exploring services beyond connectivity to offer to enterprises. This includes cloud and managed services.
This study covers the APAC market, focusing on developing countries such as China, Indonesia, Thailand, Singapore, South Korea, Japan, Australia, and the Philippines. Its target audience is professionals working in telecommunications and investors.
Why is it Increasingly Difficult to Grow?
The Strategic Imperative 8™
The Impact of the Top Three Strategic Imperatives on the Asia-Pacific Telecommunications Industry
Growth Opportunities Fuel the Growth Pipeline Engine™
Service Revenue Forecast—Telecommunications Industry
Pay-TV Household Penetration Rate Forecast—Telecommunications Industry
Mobile Data Consumption Forecast—Telecommunications Industry
Fixed Broadband Average Speed Forecast—Telecommunications Industry
5G Subscribers Growth Forecast—Telecommunications Industry
Telecommunications Industry Scope of Analysis
Telecommunications Industry and End-User Segmentation
Key Growth Metrics of the Telecommunications Industry
Revenue Forecast—Telecommunications Industry
Revenue Forecast by End-User—Telecommunications Industry
Growth Drivers for the Telecommunications Industry
Growth Drivers Analysis for the Telecommunications Industry
Growth Restraints for the Telecommunications Industry
Growth Restraints Analysis for the Telecommunications Industry
Mobile Services Revenue and Subscriber Forecast—Telecommunications Industry
Mobile Services Revenue and Subscriber Forecast Analysis and Assumption—Telecommunications Industry
Mobile Subscriber Share Forecast by Technology—Telecommunications Industry
Mobile Subscriber Share Forecast Analysis and Assumption by Technology—Telecommunications Industry
Competitive Environment—Telecommunications Industry
Revenue Share of Top 10 Participants—Telecommunications Industry
Revenue Share Analysis of Top 10 Participants—Telecommunications Industry
Key Growth Metrics of the Consumer Segment—Telecommunications Industry
Consumer Segment Revenue Forecast—Telecommunications Industry
Revenue Share Forecast by Device—Telecommunications Industry
Telcos’ Roles and Opportunities in the Gaming Market—Telecommunications Industry
Best Practices of Top 10 Telcos (Consumer Segment)—Telecommunications Industry
Other Notable Best Practices
Key Growth Metrics of the Enterprise Segment—Telecommunications Industry
Enterprise Segment Revenue Forecast—Telecommunications Industry
Consumer and Enterprise Services Subscriber Base Growth Forecast—Telecommunications Industry
Telcos’ Roles and Opportunities in Vertical Markets—Telecommunications Industry
Best Practices of Top 10 Telcos (Enterprise Segment)—Telecommunications Industry
Other Notable Best Practices
Carrier Profile (Globe Telecom—Philippines): Telecommunications Industry
Carrier Profile (PLDT—Philippines): Telecommunications Industry
Carrier Profile (AIS—Thailand): Telecommunications Industry
Carrier Profile (True Corporation—Thailand): Telecommunications Industry
Carrier Profile (Telkomsel—Indonesia): Telecommunications Industry
Carrier Profile (Singtel—Singapore): Telecommunications Industry
Carrier Profile (China Mobile—China): Telecommunications Industry
Carrier Profile (SK Telecom—South Korea): Telecommunications Industry
Carrier Profile (SoftBank—Japan): Telecommunications Industry
Carrier Profile (Optus—Australia): Telecommunications Industry
Growth Opportunity 1: New Revenue Streams for Telcos in the Gaming Industry
Growth Opportunity 1: New Revenue Streams for Telcos in the Gaming Industry (continued)
Growth Opportunity 2: Telcos to Offer Services Beyond Connectivity for Vertical Markets
Growth Opportunity 2: Telcos to Offer Services Beyond Connectivity for Vertical Markets (continued)
List of Exhibits
List of Exhibits (continued)
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| Deliverable Type | Market Research |
|---|---|
| No Index | No |
| Podcast | No |
| Author | Sofea Zukarnain |
| Industries | Telecom |
| WIP Number | PB95-01-00-00-00 |
| Is Prebook | No |
| GPS Codes | 9702-C1,9705-C1,9657,9A66-C1 |
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