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Key Transformations in Customer Experience and Shopping Platforms Enabling Growth and Innovation to 2030
30-Dec-2022
North America
Megatrends
PDD1-01-00-00-00
CI00852-NA-MT_27388
This series features novel business approaches and innovations in the retail space. It is a set of profiles that illustrate the trends offering holistic and interactive experiences for customers as well as convenience and benefits to retailers. To develop a business ecosystem that delivers high customer engagement, companies are investing in advanced customer interaction technologies that center on mobile apps as a platform for sales, voice-activated shopping services, and AR/VR-enabled online stores.
In consideration of the exponential growth online retail is experiencing, this study discusses generational influence on convenience over price; hence companies are adopting strategies such as delivery within 30-minutes, reserve online purchases offline, and pop-up shops.
The study covers growth opportunities in key sectors such as fast-moving consumer goods (FMCG), retail, ICT, construction, industrial, mobility, supply chain and logistics, and business and financial services. By offering exemplary use cases, this report guides companies on ways to incorporate critical trends into their business and suggests opportunities that will foster growth.
Author: Malabika Mandal Ray
Dropshipping
Dropshipping (continued)
Dropshipping (continued)
Dropshipping (continued)
Mobile-first Retail
Mobile-first Retail (continued)
Mobile-first Retail (continued)
Mobile-first Retail (continued)
Voice-assisted Shopping
Voice-assisted Shopping (continued)
Voice-assisted Shopping (continued)
Voice-assisted Shopping (continued)
Virtual Storefronts
Virtual Storefronts (continued)
Virtual Storefronts (continued)
Virtual Storefronts (continued)
Pop-up Stores Shaping Retail Real Estate
Pop-up Stores Shaping Retail Real Estate (continued)
Pop-up Stores Shaping Retail Real Estate (continued)
Pop-up Stores Shaping Retail Real Estate (continued)
30-Minute Delivery
30-Minute Delivery (continued)
30-Minute Delivery (continued)
30-Minute Delivery (continued)
Reserve-to-Shop
Reserve-to-Shop (continued)
Reserve-to-Shop (continued)
Reserve-to-Shop (continued)
Shared Warehousing
Shared Warehousing (continued)
Shared Warehousing (continued)
Shared Warehousing (continued)
Scoring Parameters—Disruption Index
Scoring Parameters—Growth Index
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- Growth Dialog™ with our experts
Growth Dialog™
A tailored session with you where we identify the:- Strategic Imperatives
- Growth Opportunities
- Best Practices
- Companies to Action
Impacting your company's future growth potential.
| Deliverable Type | Megatrends |
|---|---|
| Author | Malabika Mandal |
| Industries | Cross Industries |
| No Index | No |
| Is Prebook | No |
| Podcast | No |
| WIP Number | PDD1-01-00-00-00 |
Trend Opportunity Profiles: Future of Retail (Second Edition)
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