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UK Facility Management Growth Opportunities Updated Research Available
Technology, Sustainability, Workplace Optimization, and User Experience as Key FM Growth Strategies
06-Nov-2023
Europe
Market Research
MH09-01-00-00-00
EN_2023_287
This study calculates the United Kingdom facility management (FM) market revenue using end-user contracts and includes the outsourced FM market (excluding in-house FM services). Revenue figures for the total FM market describe the addressable market, which is the market that FM service solution providers target. The UK FM market is the most developed, sophisticated, complex, and competitive market globally, with a long and well-developed history and culture of outsourcing, which has been commonplace in the public and private sectors for decades. Nonetheless, just as global markets show signs of moving on from the disruptions caused by the COVID-19 pandemic, the UK economy is now stuck in a period of high inflation and low economic growth. High inflation is creating a tailwind for increasing FM prices and revenues. While this will likely continue driving revenue expansion, it is forcing up costs and putting pressure on service providers’ margins. Therefore, in 2022 and 2023, high inflation has triggered stronger-than-expected FM revenue growth. In subsequent years, the market will stabilize somewhat to deliver a compound annual growth rate (CAGR) of 3.2% from 2023 to 2028.
Key Issues Addressed
- What is the FM market outlook and how will Mega Trends shape the future?
- What are the transformational trends in the FM market through 2028?
- What is the UK FM market forecast through 2028?
- How will transformational trends yield new business opportunities in growth markets?
- What is the FM market’s vision for 2028, by delivery model and customer segment?
- What are the top technology and service opportunities in the FM market through 2028?
Why is it Increasingly Difficult to Grow?
The Strategic Imperative 8™
The Impact of the Top 3 Strategic Imperatives on the UK Facility Management (FM) Industry
Growth Opportunities Fuel the Growth Pipeline Engine™
Key Findings and the CEO’s 360-degree Perspective
UK FM Market in Numbers
Percent Revenue by Segment
CAGR by Segment
The 5 Main Pillars of FM Transformation in the United Kingdom
Top Growth Opportunities
Predictions
Conclusions
Scope of Analysis
Market Services Segmentation
Market Definitions
Market Definitions (continued)
Market Definitions (continued)
Market Segmentation
Questions This Study Will Answer
UK FM Market Overview
UK FM Market Overview (continued)
UK FM Market Overview (continued)
UK FM Market Growth Outlook
Top 5 FM Developments
Future FM Trends
Growth Metrics
Growth Drivers
Growth Restraints
Economic Uncertainty in the United Kingdom—Areas of Impact
UK FM Universe
UK FM Universe (continued)
UK FM Universe (continued)
Revenue Forecast
Revenue Forecast Analysis
Revenue Forecast by Contract Type
Revenue Forecast Analysis by Contract Type
FM Market by Customer Sector
FM Market by Customer Sector (continued)
FM Market by Customer Sector (continued)
Revenue Forecast Analysis by Customer Sector
FM Market by Contract Type across Customer Sectors
Market Growth Outlook by Customer Sector
Market Growth Outlook by Customer Sector (continued)
FM Market by Service Type
FM Market by Service Type (continued)
FM Market by Service Type (continued)
Revenue Forecast Analysis by Service Type
FM Market by Service Type across Customer Sectors
Market Growth Outlook by Service Type
FM Market by Region
FM Market by Region (continued)
FM Market by Region (continued)
Short-term Growth Opportunities
Medium-term Growth Opportunities
Long-term Growth Opportunities
UK Competition Trends
Key Competitors by Service Background in the UK FM Market
Key Competitors by HQ Location/Parent Group Nationality
Competitive Environment
Revenue Share
Companies to Watch
Companies to Watch (continued)
Companies to Watch (continued)
Summary of Key Deals
M&A Activities 2020–2023
M&A Activities 2020–2023 (continued)
M&A Activities 2020–2023 (continued)
M&A Activities 2020–2023 (continued)
M&A Activities 2020–2023 (continued)
M&A Activities 2020–2023 (continued)
M&A Activities 2020–2023 (continued)
M&A Activities 2020–2023 (continued)
M&A Activities 2020–2023 (continued)
M&A Activities 2020–2023 (continued)
M&A Activities 2020–2023 (continued)
Growth Opportunity 1: Decarbonization Services
Growth Opportunity 1: Decarbonization Services (continued)
Growth Opportunity 2: Healthy Buildings
Growth Opportunity 2: Healthy Buildings (continued)
Growth Opportunity 3: Workplace Technology and Analytics
Growth Opportunity 3: Workplace Technology and Analytics (continued)
Growth Opportunity 4: Customer Alignment
Growth Opportunity 4: Customer Alignment (continued)
Growth Opportunity 5: Remote Services
Growth Opportunity 5: Remote Services (continued)
Growth Opportunity 1: Organizational Resilience
Growth Opportunity 1: Organizational Resilience (continued)
Growth Opportunity 2: Sustainability and ESG
Growth Opportunity 2: Sustainability and ESG (continued)
Growth Opportunity 3: User Experience and Hospitality Services
Growth Opportunity 3: User Experience and Hospitality Services (continued)
Growth Opportunity 4: Augmented Operations
Growth Opportunity 4: Augmented Operations (continued)
Growth Opportunity 5: Contactless Services
Growth Opportunity 5: Contactless Services (continued)
Growth Opportunity 1: Workplace Optimization and WCM
Growth Opportunity 1: Workplace Optimization and WCM (continued)
Growth Opportunity 2: Energy Management
Growth Opportunity 2: Energy Management (continued)
Growth Opportunity 3: AI-based Data Analytics
Growth Opportunity 3: AI-based Data Analytics (continued)
Growth Opportunity 4: Hard Services
Growth Opportunity 4: Hard Services (continued)
Growth Opportunity 5: Service Integration
Growth Opportunity 5: Service Integration (continued)
List of Exhibits
List of Exhibits (continued)
List of Exhibits (continued)
Legal Disclaimer
List of Figures
- FM Market: Revenues by Contract Type, UK, 2019, 2020, 2023, & 2028
- FM Market: Percent Revenue by Customer Type, UK, 2023
- FM Market: Percent Revenue by Contract Type, UK, 2023
- FM Market: Percent Revenue by Service Type,UK, 2023
- FM Market: Percent Revenue by Region, UK, 2023
- FM Market: CAGR by Contract Type, UK, 2023–2028
- FM Market: CAGR by Service Type, UK, 2023–2028
- FM Market: CAGR by Customer Type, UK, 2023–2028
- FM Market: CAGR by Region, Europe, 2023–2028
- FM Market: Impact of Top Growth Opportunities, UK, 2024–2028
- FM Market: Service Spheres, UK, 2023
- FM Market: Service and Delivery Model Definitions, UK, 2023
- FM Market: Value Spectrum of FM Services, UK, 2023
- FM Market: Top 5 Developments, UK, 2023–2028
- FM Market: Major Trends, United Kingdom, 2018–2028
- FM Market: Key Growth Metrics, UK, 2023
- FM Market: Growth Drivers, UK, 2024–2028
- FM Market: Growth Restraints, UK, 2024–2028
- FM Universe: Percent Revenue by Service Delivery, UK, 2023
- FM Universe: Revenue by Service Delivery, UK, 2023
- FM Universe: Benchmarking the UK Market by Service Delivery, Europe, 2023
- FM Market: Outsourcing Penetration for Selected Countries, Europe, 2023
- FM Market: Revenue Forecast, UK, 2018–2028
- FM Market: Revenue Forecast by Contract Type, UK, 2018–2028
- FM Market: Percent Revenue Breakdown by Customer Type, UK, 2023
- FM Market: Key Metrics by Customer Type, UK, 2023
- FM Market: Percent Revenue Breakdown by Customer Sector, UK, 2023
- FM Market: Revenue and Growth Outlook by Customer Sector, UK, 2023–2028
- FM Market: Revenue Forecast by Customer Sector, UK, 2019, 2020, 2023, and 2028
- FM Market: Revenues by Contract Type by Customer Sector, UK, 2023
- FM Market: Percent Revenue Shares by Contract Type by Customer Sector, UK, 2023
- FM Market: Growth Outlook by Customer Sector, UK, 2023–2028
- FM Market: Percent Revenue Breakdown by Service Type, UK, 2023
- FM Market: Key Metrics by Service Type, UK, 2023
- FM Market: Percent Revenue Breakdown by Service Subtype, UK, 2023
- FM Market: Revenue and Growth Outlook by Service Subtype, UK, 2023–2028
- FM Market: Revenue Forecast by Service Type, UK, 2019, 2020, 2023, and 2028
- FM Market: Revenues by Service Type by Customer Sector, UK, 2023
- FM Market: Percent Revenue Shares by Service Type by Customer Sector, UK, 2023
- FM Market: Growth Outlook by Service Type, UK, 2023–2028
- FM Market: Percent Revenue Breakdown by Region, UK, 2023
- FM Market: Revenue and Growth Outlook by Region, UK, 2023–2028
- FM Market: Market Characteristics by Region, UK, 2023
- FM Market: Competitive Environment, UK, 2023
- FM Market: Revenue Share of Top Participants, UK, 2023
- FM Market: Companies to Watch, UK, 2023
- FM Market: Key Drivers of M&A Activity and Recent Examples, United Kingdom, 2020–2023
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