Automotive Voice of Customer— Health Wellness and Wellbeing Services in Cars, US

Survey to Assess the Interest and Potential for Health, Wellness, and Wellbeing Features in the US Passenger Vehicle Market

INDUSTRY
Automotive

RELEASE DATE
24-Nov-2022
REGION
North America
DELIVERABLE TYPE
Customer Research

RESEARCH CODE
PE05-01-00-00-00
SKU
AU02451-NA-CR_27156
Yes
SHARE

Voice of Customer— Health Wellness and Wellbeing Services in Cars, US
Published on: 24-Nov-2022 | SKU: AU02451-NA-CR_27156

Need more details?

$4,950.00

$3,712.50 save 25 %

DownloadLink
Need more details?

Despite disrupting sales and profitability in many markets, the pandemic has ignited minds to build a safer and convenient environment. The connected automotive industry is making the best of the situation through trending use cases that build the new normal across consumer segments. Adapting to the new form of travel, Frost and Sullivan's 'Cars as Vehicles of Health' aims to explore and evaluate the current use of health, wellness, and wellbeing services among respondents in the United States. In addition, this study will also focus on customer analysis bifurcation by vehicle segment type across the United States and user-interest and preference, in terms of various features, such as air quality control, driver drowsiness detection, adaptive cruise control, seat positioning, and cabin filtration. Data was collected by means of a panel-based survey in the United States. A total of 1801 decision makers or key influencers for connected car services were surveyed to obtain the results.

Research Objectives

Testing 24 HWW Features for Purchase Interest

Research Methodology

Sample Structure by US Region and Vehicle Segment

Data Weighting

Findings

Findings (continued)

Respondent Profile—Demographics

Respondent Profile—Household

Respondents’ Driving Time

Respondents—Vehicle Ownership Type & Future Preferences

Preferred Engine for Customer’s Next Car by Segment

Travel Breakdown by Activity

COVID-19’s Impact on Movement

Important Attributes for Customer Purchase

Important Infotainment Systems

Interest in Sensors in the Car

Descriptions of HWW Features Shown to Respondents

Real-life Scenarios and Interest Regarding Health Features

Real-life Scenarios and Interest Regarding Wellness Features

Real-life Scenarios and Interest Regarding Well-being Features

Testing 24 HWW Features for Purchase Interest

Interest in Purchasing HWW Features

Interest in Purchasing HWW Features (continued)

Interest in Purchasing Health Features

Interest in Purchasing Wellness Features

Interest in Purchasing Well-being Features

Interest in HWW Features—Customer Segmentation

Interest in HWW Features—Segmentation

Interest in Health Features—Vehicle Segmentation

Interest in Health Features—Demographic Segmentation

Interest in Health Features—Demographic Segmentation (continued)

Interest in Health Features—Powertrain Type

Interest in Wellness Features—Vehicle Segmentation

Interest in Wellness Features—Demographic Segmentation

Interest in Wellness Features—Demographic Segmentation (continued)

Interest in Wellness Features—Powertrain Type

Interest in Well-being Features—Segmentation

Interest in Well-being Features—Demographic Segmentation

Interest in Well-being Features—Demographic Segmentation (continued)

Interest in Well-being Features—Powertrain Type

Access to HWW Features

Price Sensitivity Test

Payment Preference

HWW Features—Willingness to Pay

HWW Features—Willingness to Pay and Price Elasticity of Demand (PED)

HWW Features’ Price Elasticity

Vital Stats Monitoring—Willingness to Pay

Air Quality Map—Willingness to Pay

Cabin Viral Filtration (Filter)—Willingness to Pay

UV Air Sanitizer—Willingness to Pay

Adaptive Cruise Control with Steering Assist—Willingness to Pay

Driver Drowsiness/Distraction Detection and Alarm—Willingness to Pay

Drunken Driving Detection and Alarm—Willingness to Pay

Automated and Customized seat position—Willingness to Pay

Mood-Specific Infotainment—Willingness to Pay

Smart Seats—Willingness to Pay

Wellness/Comfort Seat—Willingness to Pay

Preferred Control Options for Mood-specific Infotainment

Driver Drowsiness—Customer Preference

Smart Device Usage

Engagement in HWW-related Activities

Health-related Activities—Segmentation

Customer Willingness to Share Data with Car Dealers

Customer Willingness to Share Data with Car Dealers (continued)

Customers‘ Expectations for Data Sharing

Growth Opportunities Fuel the Growth Pipeline Engine™

Why is it Increasingly Difficult to Grow?

The Strategic Imperative 8™

Legal Disclaimer


Have questions about this research or need deeper insights?
Speak directly with our analytics experts for tailored recommendations.

Recent related Infotainment and Telematics research

10 Sep 2026   |   Global   |   Market Research

Global Robobus Market, 2026–2032

The global robobus market is at an inflection point. Large autonomous buses are no longer a concept—they are running as paid public services in China, South Korea, Norway, Switzerland, Finland, and the Netherlands. Europe is in its first wave of real deployment, with active L4 commercial service acr...

03 Sep 2026   |   Global   |   Technology Research

Photonic and Optical Computing Chips for AI and Data Center Acceleration

The study evaluates photonic and optical computing technologies as critical enablers of next-generation AI infrastructure, addressing growing bandwidth, latency, power consumption, and scalability constraints associated with copper-based interconnects. The analysis covers photonic integrated circuit...

02 Sep 2026   |   Global   |   Frost Radar

Frost Radar™: In-Vehicle Audio Technology Stacks, 2026

The in-vehicle entertainment industry is going through a dynamic shift. Audio entertainment in the passenger vehicle is no longer limited to music playback through multiple sources. The rise of ADAS/AD and SDVs have made audio a critical part of the passenger vehicle. Audio developers must now cater...

31 Aug 2026   |   Global   |   Market Outlook

Off-Highway Equipment Market Predictions and Growth Opportunities, Global, 2026

The global off-highway (OHW) equipment industry enters 2026 amid a complex and evolving macroeconomic environment characterized by geopolitical uncertainty, energy price volatility, and shifting trade dynamics. While the baseline outlook suggests moderate global GDP growth of about 3%, downside scen...

28 Aug 2026   |   Latin America   |   Market Outlook

Growth Opportunities in the Latin American Automotive Industry, 2026

In 2025, three major light vehicle (LV) markets in Latin America—Argentina, Brazil, and Mexico—sold 4.8 million units, representing an 8% year-over-year (YoY) growth. It surpassed the 2019 sales figure for the first time, increasing by 345,800 units. The electrified vehicle (xEV) industry also expan...

 

Purchase includes:
  • Report download
  • Growth Dialog™ with our experts

Growth Dialog™

A tailored session with you where we identify the:
  • Strategic Imperatives
  • Growth Opportunities
  • Best Practices
  • Companies to Action

Impacting your company's future growth potential.

Despite disrupting sales and profitability in many markets, the pandemic has ignited minds to build a safer and convenient environment. The connected automotive industry is making the best of the situation through trending use cases that build the new normal across consumer segments. Adapting to the new form of travel, Frost and Sullivan's 'Cars as Vehicles of Health' aims to explore and evaluate the current use of health, wellness, and wellbeing services among respondents in the United States. In addition, this study will also focus on customer analysis bifurcation by vehicle segment type across the United States and user-interest and preference, in terms of various features, such as air quality control, driver drowsiness detection, adaptive cruise control, seat positioning, and cabin filtration. Data was collected by means of a panel-based survey in the United States. A total of 1801 decision makers or key influencers for connected car services were surveyed to obtain the results.
More Information
Deliverable Type Customer Research
Author Varun Krishna Murthy
Industries Automotive
No Index No
Is Prebook No
Podcast No
WIP Number PE05-01-00-00-00

Voice of Customer— Health Wellness and Wellbeing Services in Cars, US

$4,950.00

Special Price $3,712.50 save 25 %

In stock
SKU
AU02451-NA-CR_27156