An End User Perspective on Navigating Digital Transformation, Europe, 2017

An End User Perspective on Navigating Digital Transformation, Europe, 2017

Gain a Competitive Advantage Using Insights from IT Buyers

RELEASE DATE
13-Oct-2017
REGION
Europe
Research Code: MD92-01-00-00-00
SKU: CI00296-EU-MR_20967

$3,000.00

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CI00296-EU-MR_20967

$3,000.00

$2,250.00 save 25 %

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Description

The overall research objective is to measure the current use and future decision making behavior toward information technology (IT) in Europe, specifically: Enterprise Mobility Management, eCommerce/mCommerce, Unified Communications & Collaboration (UCC), Infrastructure and Data Centers, Big Data and Analytics’ Omnichannel Marketing, Customer Experience Management, Cyber Security, Internet of Things, Enterprise Content and Business Processes Management, Fintech, and API/CPaaS (Application Programming Interface/Communications Platforms as a Service) Strategy.

Frost & Sullivan aims to:
• Understand the IT-related challenges organizations face today
• Monitor the status of digital transformation including newer solutions such as Artificial Intelligence (AI), Augmented Reality/Virtual Reality
(AR/VR), and mCommerce
• Assess the current and future use of business communications technologies
• Evaluate factors that drive investments in communications technologies
• Gauge IT and communications trends
• Appraise available IT budgets

The top challenge for IT departments continues to be dealing with security concerns (34% of respondents) year after year, followed by systems integration (27%) and digital presence (26%). We added digital presence as an option this year and it turned out to be a top challenge and driver.

Cyber security, big data and analytics, and data centers are found to be most impactful technologies for revenues and cost reduction efforts.
The top benefits seen from IoT by those organizations that have deployed it include the ability to boost customer service/marketing and automate manual processes.

The optimism around being an early adopter and a growth rate of 19% in IT investments bodes well for IT solutions providers. Companies that are able to effectively help end user industries to implement a digital transformation strategy will be the winners.

Table of Contents

Research Objectives

Survey Methodology

Navigating Digital Transformation—Respondent IT Decision Maker Profile, Europe, 2017

Navigating Digital Transformation—Respondent IT Decision Maker Profile, Europe, 2017 (continued)

Navigating Digital Transformation—Respondent's Job Titles, Europe, 2017

Challenges Faced by IT Departments; IT Investment Drivers

Plans for Investment

Navigating Digital Transformation—IT & Communications Investments Today, Europe, 2017

Navigating Digital Transformation—Top Challenges for IT, Europe, 2017

Navigating Digital Transformation—Top Drivers for IT Investment Over Next 2 Years, Europe, 2017 to 2019

Navigating Digital Transformation—Top Drivers for IT Investment Over Next 2 Years by CEO Vs. CIO, Europe, 2017 to 2019

Navigating Digital Transformation—Top Technologies to Impact Revenue Growth, Europe, 2017

Navigating Digital Transformation—Top Technologies to Impact Cost Reduction Efforts, Europe, 2017

Navigating Digital Transformation—Top Security Concerns Regarding IT, Europe, 2017

Navigating Digital Transformation—Top Benefits of IoT Investments, Europe, 2017

Navigating Digital Transformation—Decision-Making Factors When Selecting a Cloud Provider, Healthcare, Europe, 2017

Navigating Digital Transformation—Benefits of Cloud for IT and Communications Solutions, Healthcare, Europe, 2017

Navigating Digital Transformation—Percent of Mobile Devices Used for Job Functions, Healthcare, Europe, 2017

Navigating Digital Transformation—Benefits of Social Media, Healthcare, Europe, 2017

Navigating Digital Transformation—Digital Transformation Readiness, Europe, 2017

Navigating Digital Transformation—Businesses Achieving Revenue Growth of More than 50% by Stage of Digital Transformation Readiness, Europe, 2017

Navigating Digital Transformation—Critical Investments for Digital Transformation Over next Five Years, Europe, 2017

Navigating Digital Transformation—Budget Change Expectations, Europe, 2018

Navigating Digital Transformation—Plans for Investment Over Next Two Years, Europe, 2017 to 2019

Navigating Digital Transformation—Early Adopters’ Priorities for UC Investments, Europe, 2018

Strategic Imperatives for Success and Growth

The Last Word—Three Big Predictions

Legal Disclaimer

The Frost & Sullivan Story

Value Proposition—Future of Your Company & Career

Global Perspective

Industry Convergence

360º Research Perspective

Implementation Excellence

Our Blue Ocean Strategy

Related Research
The overall research objective is to measure the current use and future decision making behavior toward information technology (IT) in Europe, specifically: Enterprise Mobility Management, eCommerce/mCommerce, Unified Communications & Collaboration (UCC), Infrastructure and Data Centers, Big Data and Analytics’ Omnichannel Marketing, Customer Experience Management, Cyber Security, Internet of Things, Enterprise Content and Business Processes Management, Fintech, and API/CPaaS (Application Programming Interface/Communications Platforms as a Service) Strategy. Frost & Sullivan aims to: • Understand the IT-related challenges organizations face today • Monitor the status of digital transformation including newer solutions such as Artificial Intelligence (AI), Augmented Reality/Virtual Reality (AR/VR), and mCommerce • Assess the current and future use of business communications technologies • Evaluate factors that drive investments in communications technologies • Gauge IT and communications trends • Appraise available IT budgets The top challenge for IT departments continues to be dealing with security concerns (34% of respondents) year after year, followed by systems integration (27%) and digital presence (26%). We added digital presence as an option this year and it turned out to be a top challenge and driver. Cyber security, big data and analytics, and data centers are found to be most impactful technologies for revenues and cost reduction efforts. The top benefits seen from IoT by those organizations that have deployed it include the ability to boost customer service/marketing and automate manual processes. The optimism around being an early adopter and a growth rate of 19% in IT investments bodes well for IT solutions providers. Companies that are able to effectively help end user industries to implement a digital transformation strategy will be the winners.
More Information
No Index No
Podcast No
Author Alpa Shah
Industries Cross Industries
WIP Number MD92-01-00-00-00
Is Prebook No