Analysis of the Asia-Pacific UC-as-a-Service Market

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This research service analyzes the Asia-Pacific unified communication-as-a-service market for 2013. It examines the drivers and restraints for growth, pricing, and technology trends. Hosted/cloud services and managed services in telephony, UC, collaboration, and contact center solutions are covered. The study also forecasts the market revenue for the next 7 years. Key market participants and their respective market shares have been analyzed. Besides, detailed analyses by region are provided for ANZ, ASEAN, Greater China, Japan, and South Korea.

Table of Contents

Executive SummaryExecutive SummaryExecutive Summary (continued)Executive Summary—Market Engineering MeasurementsExecutive Summary—CEO’s PerspectiveMarket OverviewMarket DefinitionsMarket Definitions (continued)Research ScopeMarket Overview—Key Questions This Study Will AnswerMarket SegmentationExternal Challenges: Drivers and Restraints—Total UCaaS MarketMarket DriversDrivers ExplainedDrivers Explained (continued)Market RestraintsRestraints ExplainedRestraints Explained (continued)Forecasts and Trends—Total UCaaS MarketMarket Engineering MeasurementsForecast AssumptionsRevenue ForecastRevenue Forecast by Service TypeRevenue Forecast DiscussionRevenue Forecast Discussion (continued)Major Service Enhancements Major Service Enhancements (continued)Pricing Trends and ForecastPricing Trends and Forecast Discussion (continued)Percent Revenue Forecast by RegionRevenue Forecast Discussion by Region DiscussionMarket Share and Competitive Analysis—Total UCaaS MarketCompetitive Analysis—Market ShareCompetitive EnvironmentCompetitive Factors and AssessmentCompetitive Factors and Assessment (continued)Competitive Factors and Assessment (continued)Competitive Factors and Assessment (continued)Hosted/Cloud Services Segment AnalysisMarket Engineering MeasurementsRevenue ForecastRevenue Forecast by Service TypeRevenue Forecast DiscussionHosted Telephony Services Sub-Segment AnalysisMarket Engineering MeasurementsRevenue ForecastRevenue Forecast DiscussionUC Application Services Sub-Segment AnalysisMarket Engineering MeasurementsRevenue ForecastRevenue Forecast DiscussionCollaboration Services Sub-Segment AnalysisMarket Engineering MeasurementsRevenue ForecastRevenue Forecast DiscussionContact Center Services Sub-Segment AnalysisMarket Engineering MeasurementsRevenue ForecastRevenue Forecast DiscussionManaged Services Segment AnalysisMarket Engineering MeasurementsRevenue ForecastRevenue Forecast DiscussionANZ AnalysisMarket Engineering MeasurementsRevenue ForecastRevenue Forecast DiscussionCompetitive EnvironmentTop CompetitorsCompetitive Factors and AssessmentASEAN AnalysisMarket Engineering MeasurementsRevenue ForecastRevenue Forecast DiscussionRevenue Forecast Discussion (continued)Competitive EnvironmentTop CompetitorsTop Competitors (continued)Top Competitors (continued)Competitive Factors and AssessmentGreater China AnalysisMarket Engineering MeasurementsRevenue ForecastRevenue Forecast Discussion Revenue Forecast Discussion (continued)Competitive EnvironmentTop CompetitorsTop Competitors (continued)Competitive Factors and AssessmentJapan AnalysisMarket Engineering MeasurementsRevenue ForecastRevenue Forecast DiscussionCompetitive EnvironmentTop CompetitorsTop Competitors (continued)Competitive Factors and AssessmentCompetitive Factors and Assessment (continued)South Korea AnalysisMarket Engineering MeasurementsRevenue ForecastRevenue Forecast DiscussionCompetitive EnvironmentTop CompetitorsCompetitive Factors and AssessmentCompetitive Factors and Assessment (continued)The Last WordThe Last Word—Predictions Legal DisclaimerAppendixMarket Engineering MethodologyPartial List of Companies InterviewedLearn More—Next StepsAdditional Sources of InformationKey Market ParticipantsList of ExhibitsList of Exhibits (continued)List of Exhibits (continued)List of Exhibits (continued)




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