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Challenging Economic Scenario Drives Offshore Services and Restrains Domestic Businesses
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The contact center outsourcing services market in Latin America (LATAM) experienced high growth in the offshore segment, whereas the domestic business was negatively affected by the regional economic crisis. While the United States consolidated as the main market for offshoring, the demand from Spain and for LATAM shore activities grew in 2015. Many service providers are diversifying their service portfolios, thus driving growth in alternative industry verticals and non-voice channels of contact. This study period is from 2014 to 2021.
fleet management market
augmented reality market
smart meter market
3d printer market share
smart wearables market
medical robots market
activated carbon market
agricultural drones market
fuel cell market
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