Executive Summary

Executive Summary—Market Engineering Measurements

Executive Summary—Market Engineering Measurements (continued)

Executive Summary—CEO’s Perspective

Market Overview—Key Definitions

Research Methodology and Scope

Research Methodology and Scope (continued)

Research Coverage

Market Overview—Key Questions This Study Will Answer

Web Conferencing—Market Segmentation

Major Findings

Major Findings (continued)

Major Findings (continued)

Major Findings (continued)

Drivers and Restraints

Forecast Assumptions

Total Web Conferencing Market—Revenue Forecast

Total Web Conferencing—Revenue Contribution by Segment

Web Conferencing—Current Deployment

Frequency of Technology Use

Convergence of Synchronous and Asynchronous Collaboration

Trends—Impact of Emerging Technologies

Trends—Impact of Emerging Technologies (continued)

Hosted Web Conferencing Services—Market Engineering Measurements

Hosted Web Conferencing Services—Revenue Forecast

Hosted Web Conferencing Services—Revenue Contribution by Region

Hosted Web Conferencing Services—Revenue Forecast by Region

Hosted Web Conferencing Services—Vertical Market

Hosted Web Conferencing Services—SMB Adoption

Hosted Web Conferencing Services—Average Selling Prices

CSP-based Third-Party Web Conferencing Services—Revenue Growth

CSP-based Third-Party Web Conferencing—Trends

CSP-based Third-Party Web Conferencing—Trends (continued)

CSP-based Third-Party Web Conferencing Services—Competitive Share

On-premises Web Conferencing—Market Engineering Measurements

On-premises Web Conferencing—Revenue Forecast

On-premises Web Conferencing—Average Selling Prices

Competitive Analysis—Market Share for Total Web Conferencing

Competitive Analysis—Market Share for Hosted Web Conferencing Services

Competitive Analysis—Market Share for On-premises Web Conferencing

Competitive Environment

Market Disruptors and Leaders—A Heavily Branded Market

Competitive Assessment of Key Vendors

Competitive Assessment of Key Vendors (continued)

Competitive Assessment of Key Vendors (continued)

Competitive Assessment of Key Vendors (continued)

Competitive Assessment of Key Vendors (continued)

Competitive Assessment of Key Vendors (continued)

Competitive Assessment of Key Vendors (continued)

Competitive Assessment of Key Vendors (continued)

Competitive Assessment of Key Vendors (continued)

Competitive Assessment of Key Vendors (continued)

Competitive Assessment of Key Vendors (continued)

Competitive Assessment of Key Vendors (continued)

Competitive Assessment of Key Vendors (continued)

Key Recommendation

The Last Word

Legal Disclaimer

Market Engineering Methodology

Market Engineering Measurements

Market Engineering Measurements (continued)

Market Engineering Measurements (continued)

Market Engineering Measurements (continued)

List of Companies Covered

Learn More—Next Steps