Analysis of the North American Integrated Facility Management Market

Creating Efficiencies through Economies of Scope


Historically, facility management organizations supplied services in-house with minimal outside support. Now, companies seek to deploy additional resources to increase client value and focus on core competencies. This study covers firms in Canada and the US that offer 2 or more facilities management services under 1 contract. The research includes market drivers and restraints and segmentation by services provided and verticals served. The competitive analysis includes market and sub-market size and growth. The study period is 2009 to 2018, with a base year of 2012. Services provided include hard services (e.g., O&M), soft services (e.g., janitorial, security work), and value-added services (e.g., property management, IT/telecoms support).

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Table of Contents

Executive SummaryExecutive SummaryExecutive Summary (continued)Executive Summary (continued)Executive Summary—Market Engineering MeasurementsExecutive Summary—Market Engineering Measurements (continued)Executive Summary—CEO’s PerspectiveExecutive Summary—Associated MultimediaMarket OverviewMarket Overview—DefinitionsMarket Overview—Definitions (continued)Market Overview—Definitions (continued)Market Overview—Definitions (continued)Service Market Analysis—DefinitionsService Market Analysis—Definitions (continued)Service Market Analysis—Definitions (continued)Vertical Market Analysis—DefinitionsMarket Overview—Key Questions This Study Will AnswerMarket Overview—Segmentation by Service Market Overview—Competitive StructureExternal Challenges: Drivers and Restraints—Total IFM MarketDrivers and RestraintsDrivers and Restraints (continued)Drivers—Impact and DurationDrivers—Impact and Duration (continued)Drivers ExplainedDrivers Explained (continued)Drivers Explained (continued)Restraints—Impact and DurationRestraints—Impact and Duration (continued)Restraints ExplainedRestraints Explained (continued)Restraints Explained (continued)Forecast and Trends—Total IFM MarketMarket Engineering MeasurementsMarket Engineering Measurements (continued)Forecast AssumptionsForecast Assumptions (continued)Total IFM Market—Revenue ForecastRevenue Forecast DiscussionPricing Trends DiscussionPricing Trends Discussion (continued)Total IFM Market—Percent Revenue Forecast by CountryTotal IFM Market—Revenue Forecast by CountryCountry Revenue Forecast DiscussionCountry Revenue Forecast Discussion (continued)Country Revenue Forecast Discussion (continued)Total IFM Market—Percent Revenue Forecast by Vertical MarketTotal IFM Market—Revenue Forecast by Vertical MarketVertical Market Revenue Forecast DiscussionVertical Market Revenue Forecast Discussion (continued)Vertical Market Revenue Forecast Discussion (continued)Total IFM Market—Revenue Forecast by Vertical Sub-marketsTotal IFM Market—Revenue Forecast by Vertical Sub-markets (continued)Revenue Forecast by Vertical Sub-markets DiscussionRevenue Forecast by Vertical Sub-markets Discussion (continued)Total IFM Market—Percent Revenue by Supplier TypePercent Revenue by Supplier Type DiscussionTotal IFM Market—Percent Revenue Forecast by IFM ServicesPercent Revenue Forecast by IFM Services DiscussionPercent Revenue Forecast by IFM Services Discussion (continued)Percent Revenue Forecast by IFM Services Discussion (continued)Market Share and Competitive Analysis—Total IFM MarketCompetitive Analysis—Market ShareMarket Share AnalysisCompetitive EnvironmentTop CompetitorsCompetitive Factors and AssessmentCompetitive Factors and Assessment (continued)Competitive Factors and Assessment (continued)Building O&M Services Segment BreakdownBuilding O&M Services Segment BreakdownBuilding O&M Services Segment—Market Engineering MeasurementsBuilding O&M Services Segment—Revenue ForecastBuilding O&M Services Segment—Revenue Forecast DiscussionBuilding O&M Services Segment—Percent Revenue by Supplier TypeBuilding O&M Services Segment—Percent Revenue by Supplier Type DiscussionBuilding O&M Services Segment—Market ShareBuilding O&M Services Segment—Market Share AnalysisSupport Services Segment BreakdownSupport Services Segment BreakdownSupport Services Segment—Market Engineering MeasurementsSupport Services Segment—Revenue ForecastSupport Services Segment—Revenue Forecast DiscussionSupport Services Segment—Percent Revenue by Supplier TypeSupport Services Segment—Percent Revenue by Supplier Type DiscussionSupport Services Segment—Market ShareSupport Services Segment—Market Share AnalysisProperty Management Services Segment BreakdownProperty Management Services Segment BreakdownProperty Management Services Segment—Market Engineering MeasurementsProperty Management Services Segment—Revenue ForecastProperty Management Services Segment—Revenue Forecast DiscussionProperty Management Services Segment—Percent Revenue by Supplier TypeProperty Management Services Segment—Percent Revenue by Supplier Type DiscussionProperty Management Services Segment—Market ShareProperty Management Services Segment—Market Share AnalysisIT & Telecoms Services Segment BreakdownIT & Telecoms Services Segment BreakdownIT & Telecoms Services Segment—Market Engineering MeasurementsIT & Telecoms Services Segment—Revenue ForecastIT & Telecoms Services Segment—Revenue Forecast DiscussionIT & Telecoms Services Segment—Percent Revenue by Supplier TypeIT & Telecoms Services Segment—Percent Revenue by Supplier Type DiscussionIT & Telecoms Services Segment—Market ShareIT & Telecoms Services Segment—Market Share AnalysisEnvironmental Management Services Segment BreakdownEnvironmental Management Services Segment BreakdownEnvironmental Management Services Segment—Market Engineering MeasurementsEnvironmental Management Services Segment—Revenue ForecastEnvironmental Management Services Segment—Revenue Forecast DiscussionEnvironmental Management Services Segment—Percent Revenue by Supplier TypeEnvironmental Management Services Segment—Percent Revenue by Supplier Type DiscussionEnvironmental Management Services Segment—Market ShareEnvironmental Management Services Segment—Market Share AnalysisEnergy Management Services Segment BreakdownEnergy Management Services Segment BreakdownEnergy Management Services Segment—Market Engineering MeasurementsEnergy Management Services Segment—Revenue ForecastEnergy Management Services Segment—Revenue Forecast DiscussionEnergy Management Services Segment—Percent Revenue by Supplier TypeEnergy Management Services Segment—Percent Revenue by Supplier Type DiscussionEnergy Management Services Segment—Market ShareEnergy Management Services Segment—Market Share AnalysisThe Last WordThe Last Word—3 Big PredictionsLegal DisclaimerAppendixMarket Engineering MethodologyAdditional Sources of Information on IFMAffordable Care Act (ACA) 2010List of Other Market ParticipantsList of Other Market Participants (continued)List of Companies InterviewedLearn More—Next Steps




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