USD
GBP 
CNY 
EUR 
INR 
JPY 
MYR 
ZAR 
KRW 
THB 
Cloud-style Offerings Accelerate Growth
26-Sep-2014
North America
Market Research
NE15-01-00-00-00
TE00408-NA-MR_02011
The VoIP access and SIP trunking market continues its rise as the de-facto communications link from business customers’ premises to service providers’ networks. SIP trunking services will also play heavily in the emerging trend of hybrid cloud communications. The study discusses market drivers, restraints, and trends. It also provides market share analysis and competitor assessment. Finally, the study provides a market forecast in terms of users and revenue. This analysis covers the North American market for the period 2013–2020. The analysis can help service providers, technology vendors, resellers, and other market participants identify growth opportunities and develop more sustainable business strategies.
Key Findings
Market Engineering Measurements
Market Engineering Measurements (continued)
CEO’s Perspective
Market Definitions
Market Definitions (continued)
Market Definitions (continued)
Key Questions This Study Will Answer
Market Distribution Channels
Market Distribution Channels Discussion
Market Drivers
Drivers Explained
Drivers Explained (continued)
Drivers Explained (continued)
Drivers Explained (continued)
Market Restraints
Restraints Explained
Restraints Explained (continued)
Restraints Explained (continued)
Restraints Explained (continued)
Restraints Explained (continued)
Forecast Assumptions
User and Revenue Forecast
Unit Shipment and Revenue Forecast Discussion
Percent of User Forecast by Type of Implementation
Pricing Trends and Forecast
Pricing Trends and Forecast Discussion
Demand Analysis
Demand Analysis Discussion
Demand Analysis Discussion (continued)
Market Share
Competitive Environment
Top Competitors
Top Competitors (continued)
Competitive Factors and Assessment
The Last Word—Predictions
The Last Word—Recommendations
Legal Disclaimer
Market Engineering Methodology
Market Engineering Measurements
Market Engineering Measurements (continued)
Additional Sources of Information on Enterprise Communications
List of Companies Included in “Others”
Partial List of Companies Interviewed
Learn More—Next Steps
List of Exhibits
Speak directly with our analytics experts for tailored recommendations.
Recent related Enterprise Communications research
08 Oct 2026 | Global | Customer Research
Growth Opportunities for Communications and Collaboration in the Government Sector
Data from Frost & Sullivan's IT Decision Maker survey shows that government communications are entering a decisive new phase. The research finds that modernization is moving beyond routine technology replacement. Agencies now want communications platforms that improve public services, support employ...
28 Sep 2026 | Global | Frost Radar
Frost Radar™: Communications Platform as a Service, 2026
Communications platform as a service (CPaaS) has become foundational infrastructure for digital business, embedding programmable voice, messaging, and video into the applications where customers and employees engage. Enterprises are rearchitecting their communication workflows around programmable in...
24 Sep 2026 | Global | Customer Research
UCC Buyers’ Perspective: Investment Priorities in 2026 and Beyond
This research examines enterprise buyer priorities, investment plans, and purchasing behaviors related to Unified Communications and Collaboration (UCC) technologies through 2029, based on Frost & Sullivan’s 2026 global Information Technology Decision-Maker (ITDM) survey. The study explores how orga...
31 Aug 2026 | Global | Customer Research
Growth Opportunities for Communications and Collaboration in the Travel, Hospitality, and Passenger Transport Industry, Global, 2026–2029
This study examines growth opportunities for communications and collaboration technologies across the travel, hospitality, and passenger transport industry, drawing on Frost & Sullivan's 2026 information technology decision-maker (ITDM) survey. It captures how organizations in this sector are priori...
26 Aug 2026 | Global | Customer Research
The Future of Enterprise Telephony Prioritizes Flexibility Over Uniformity
This study examines the evolution of enterprise telephony between 2026 and 2029, revealing a market that is increasingly defined by flexibility, hybrid architectures, mobility, and AI-enabled platform convergence rather than a uniform migration to cloud communications. Drawing on Frost & Sullivan’s ...
Purchase includes:
- Report download
- Growth Dialog™ with our experts
Growth Dialog™
A tailored session with you where we identify the:- Strategic Imperatives
- Growth Opportunities
- Best Practices
- Companies to Action
Impacting your company's future growth potential.
| Deliverable Type | Market Research |
|---|---|
| No Index | No |
| Podcast | No |
| Author | Michael Brandenburg |
| Industries | Telecom |
| WIP Number | NE15-01-00-00-00 |
| Is Prebook | No |