Lack of Skilled Professionals and Compliance Pressure Drive MSS Adoption
29-Apr-2020
Asia Pacific
Market Research
4L96-01-00-00-00
IT04077-AP-MR_24207
The Australian managed security services (MSS) market is growing at a steady pace, driven by greater cybersecurity outsourcing in the country. Australia has been the target of numerous, high-profile cyberattacks in recent years, which has spurred organizations into taking prompt action to secure their information technology (IT) and operational technology (OT) environments.
New Zealand has burgeoning capabilities in cybersecurity. However, its export market is lagging due to the lack of sales emphasis from the government and local market participants. Consequently, MSS growth in New Zealand is not as robust as that of its larger neighbor. However, MSS adoption will be supported by government-led initiatives such as CERT NZ, that is aimed at bolstering the country’s overall cybersecurity posture, and CORTEX, that provides a suite of capabilities to organizations of critical importance.
The Australia and New Zealand (ANZ) region has become a strategic market for global managed security service providers (MSSPs) that have a presence in the Asia-Pacific (APAC) region. Leading cybersecurity companies such as Verizon, Trustwave, DXC Technology, Secureworks, and Symantec have shown or are showing long-term commitments to ANZ, which is expected to drive growth in the region. As enterprises in the ANZ region face a shortage of skilled cybersecurity personnel, there are high rates of security management outsourcing, which drives growth in the MSS market.
Regulation and compliance pressure will have a bidirectional effect on the demand for MSS services in the region. While cybersecurity laws will increase the awareness and adoption of effective cybersecurity solutions, they will also bring in privacy and security concerns (e.g., Australia’s encryption laws).
In addition to providing a market growth analysis, this study highlights the key drivers in the managed security services market. These include: persistent lack of cybersecurity professionals; proliferation of cyberattacks and a growing threat landscape for enterprises and governments; growing risk and security awareness among end users in the APAC region; and government support for cybersecurity development and adoption.
Market trends are analyzed from 2017 to 2023, taking 2018 as the base year. MSS is the key focus area of this study. The vertical segmentation includes government; banking, financial services, and insurance (BFSI); service provider; manufacturing; education; and other sectors (including pharmaceuticals, retail, logistics, oil and gas, energy, mining, agriculture, IT/ITES, eGaming, eCommerce, and BPOs).
Companies mentioned in the total MSS market's competitive landscape include AT&T, DXC Technology, IBM Security, Macquarie Telecom, NTT, Orange, Spark NZ, Telstra, Trustwave, Verizon, and other smaller MSSPs. The countries included in this study are Australia and New Zealand.
Key Issues Addressed
- Is the market growing? If yes, how long will it continue to grow and at what rate?
- Which are the key services adopted by customers in the region?
- How is the competitive landscape in ANZ?
- Will MSSPs be replaced by new trends such as insourcing and cloud-based security services?
- How will the market evolve in the next 5 years?
Market Definitions
Managed Security Service Types
Market Overview—Definitions
Market Overview—Definitions (continued)
Key Questions this Study will Answer
Market Segmentation
Research Scope
Geographic Coverage
Key Findings
Market Engineering Measurements
Market Engineering Measurements (continued)
Revenue Forecast
Percent Revenue Forecast by Segment
Revenue Forecast by Segment
Revenue Forecast Discussion by Segment
Percent Revenue Forecast by Country
Revenue Forecast Discussion by Country
Revenue Forecast Discussion by Country (continued)
Competitive Analysis
Competitive Environment
Growth Opportunity 1—Continued Trend Toward the Outsourcing of Cybersecurity Operations
Growth Opportunity 2—Enterprises Shifting to the Cloud and MSSPs to Help Protect These Multi-cloud Environments
Growth Opportunity 3—Hybrid MSS Capabilities to Become More Important
Growth Opportunity 4—Larger, Mature Enterprises Looking for More Advanced Security Services
4 Major Growth Opportunities
Strategic Imperatives for Success and Growth
Availability and Completeness of MSS Solutions
Regional Geographic Coverage of Managed Security Service Offerings
Country/Region Legends for Security Operations Centers
IBM Security
NTT
Trustwave (a Singtel Company)
Telstra
Verizon
3 Big Predictions
Legal Disclaimer
Market Engineering Methodology
List of Exhibits
Speak directly with our analytics experts for tailored recommendations.
Recent related Information Technology research
17 Sep 2026 | Global | Market Research
Growth Opportunities in the Western Europe Consumer eSIM Market, 2026–2029
The consumer eSIM market in Western Europe is growing steadily, supported by the rising availability of eSIM-capable devices, particularly smartphones, and expanding travel-related use cases. However, commercialization has yet to translate into mass adoption. Despite Apple’s global launch of an eSIM...
16 Sep 2026 | Global | Market Research
Apple Performance Tracker, Q1 2026
This Frost & Sullivan tracker provides metrics on Apple's quarterly performance (for both unit sales and revenues) for iPads, iPhones, Macs, and other products, such as iPods, Apple TVs, Beats Electronics, and Apple-branded and third-party accessories. It includes historical quarterly data for all t...
15 Sep 2026 | Global | Technology Research
Growth Opportunities in Workload Identity and Access Management, Non-Human Identity Security, Threat Exposure Management, and Blockchain Security
This edition of the Cyber Security Technology Opportunity Engine (TOE) showcases emerging cybersecurity innovators advancing AI-powered security, identity and access management, data security, threat exposure management, blockchain security, cyber incident response, network protection, and agentic A...
10 Sep 2026 | Global | Market Research
From Risk to Advantage
This analyst insight examines the market forces driving AI adoption in CX management and explains why governance must evolve alongside automation. It outlines the operational and compliance risks of poorly governed AI, identifies the core pillars of effective governance, and provides a practical roa...
10 Sep 2026 | Global | Frost Radar
Frost Radar™: Entertainment Metadata and Content Discovery Platforms, 2026
The entertainment metadata and content discovery platforms market sits at the center of a structural problem the industry has never fully solved: content abundance has outpaced the infrastructure needed to make that content findable. As catalogs fragment across subscription or advertisement-based vi...
Purchase includes:
- Report download
- Growth Dialog™ with our experts
Growth Dialog™
A tailored session with you where we identify the:- Strategic Imperatives
- Growth Opportunities
- Best Practices
- Companies to Action
Impacting your company's future growth potential.
Key Issues Addressed
- Is the market growing? If yes, how long will it continue to grow and at what rate?
- Which are the key services adopted by customers in the region?
- How is the competitive landscape in ANZ?
- Will MSSPs be replaced by new trends such as insourcing and cloud-based security services?
- How will the market evolve in the next 5 years?
| Deliverable Type | Market Research |
|---|---|
| No Index | No |
| Podcast | No |
| Author | Vivien Pua |
| Industries | Information Technology |
| WIP Number | 4L96-01-00-00-00 |
| Is Prebook | No |
| GPS Codes | 9702-C1,9705-C1 |
Australia and New Zealand (ANZ) Managed Security Services Market, Forecast to 2023
$4,950.00
Special Price $3,712.50 save 25 %