Search results for: '9.29 94'

The global CCaaS market generated revenue of $4.99 billion in 2021, a 21.6% increase from 2020. Frost & Sullivan projects that revenue will increase at a 13.2% compound annual growth rate to reach $9.29 billion by 2026. The North American CCaaS market contributed $3.03 billion of that 2021 amount (representing 14.2% year-over-year growth) and is ex...

The highly polluting aviation industry has been increasingly targeted by policies and experts aiming to reduce its environmental impact. Accounting for 2% of global carbon dioxide emissions, the industry has begun its decarbonization process and is seeking to incorporate sustainable aviation fuels (SAF) to offset its emissions. SAF production and...

Frost & Sullivan conducts an annual survey of IT and business decision-makers regarding their views of technologies, such as immersive services, the metaverse, the internet of things, artificial intelligence, and the cloud. This report leverages the information collected in Frost & Sullivan’s 2024 IT Decision-Makers Survey to analyze the percepti...

The emergence of generative AI (GenAI) has sparked intense global interest in AI and how it can help improve customer experience (CX). Several factors drive interest in GenAI, including its positive impact on making conversational AI faster and smarter, enabling critical applications, including personalization at scale, improved self-service capabi...

The South Korean endoscopy devices market is growing under relatively lower reimbursement rates and budget constraints that are forcing hospitals to provide greater importance to pricing of equipment and changing utilization patterns. In many South Korean hospitals, consolidated purchasing of endoscopy and laparoscopy equipment slows down procureme...

The FMCG sector in APAC comprises food retail and toiletries. Food retail dominates the sector with 94% share in terms of revenue. The APAC FMCG revenue in 2016 was $2,545 billion. The sector has been enjoying healthy growth, driven by higher spending power among the middle-income class and declining cost of production which was a result of commodi...

As we move into the new decade, the electric vehicle (EV) industry is likely to experience total sales of over 2.5 million units (including battery electric vehicles (BEVs) and plug-in hybrid electric vehicles (PHEVs). Majority of the US OEMs are likely to reduce PHEV models and introduce BEV models in their product lines. Over 450 models—300 BEVs ...

Retail is a key industry for county and regional economies, and it’s reflected in its share of global workers. - There are over 420 million estimated retail workers worldwide, with the Asia Pacific region leading in total jobs. - OECD economies have an aggregated 94 million workers in the wholesale and retail trade sector. - In the US, retail tra...

Dental practices and dental laboratories in Spain have recognized the importance of adopting digital dental solutions. Digital dental solutions continue to record substantial growth, and are these expected to continue expansion as business models and significant value offerings continue to evolve in tandem with the fast-paced world of connected hea...