Evaluating the Perceptions and Use of Immersive Technologies and the Metaverse

Information Technology Evaluating the Perceptions and Use of Immersive Technologies and the Metaverse

Highlights from the 2024 Frost & Sullivan Global IT Decision-Makers Survey

RELEASE DATE
10-Feb-2025
REGION
Global
Deliverable Type
Customer Research
Research Code: KB13-01-00-00-00
SKU: IT_2025_1294
Available Yes PDF Download
$4,950.00
In stock
SKU
IT_2025_1294

Evaluating the Perceptions and Use of Immersive Technologies and the Metaverse
Published on: 10-Feb-2025 | SKU: IT_2025_1294

Need more details?
$4,950.00
DownloadLink
Need more details?

Frost & Sullivan conducts an annual survey of IT and business decision-makers regarding their views of technologies, such as immersive services, the metaverse, the internet of things, artificial intelligence, and the cloud.

This report leverages the information collected in Frost & Sullivan’s 2024 IT Decision-Makers Survey to analyze the perception and current use of immersive technologies and the metaverse in multiple industries and regions. The study examines how respondents assess these evolving technologies on various characteristics to gain insights into business priorities and determine meaningful differentiation points.

The results provide a look into enterprise decision processes, including:
• How do organizations use or plan to use immersive technologies and the metaverse?
• What are organizations’ main concerns and interests when implementing these technologies?
• What criteria do organizations consider for choosing metaverse and immersive tech solutions?

The vast majority of IT decision-makers with knowledge of the metaverse and immersive services (93% to 94%) show interest in virtual reality, augmented reality, and mixed reality. Nine out of 10 believe that the metaverse holds some or significant business value for their organizations.

Author: Lara Forlino

Notable Findings

Research Objectives and Methodology

Definitions

VR/AR-MR Technologies: the Spectrum of Immersiveness

Deconstructing the Metaverse

Respondent Profile

Respondent Profile (continued)

Respondent Profile (continued)

Immersive Digital Services: Level of Knowledge

Metaverse: Level of Knowledge

Interest in Immersive Digital Services

Major Concerns About Investing in Immersive Digital Services

Evaluating and Deploying Immersive Digital Technologies

How Organizations Select Immersive Technology Vendors

Organizations’ Use of Immersive Digital Technologies

How Organizations Are Using Immersive Services

How Organizations will Use Immersive Services in the Next 2 Years

Immersive Services Investment During the Next 2 Years

Organizations’ Use of XR Headsets

Popularity of XR Headset Brands

Evaluating and Deploying Metaverse-related Technologies

Timeframe for Metaverse Adoption

Metaverse Investment During the Next 2 Years

Metaverse’s Potential for Organizations

Benefits for Entering the Metaverse

Major Concerns About Adopting the Metaverse

Measuring the Success of Metaverse Adoption

Types of Metaverse Adoption

Knowledge of and Willingness to Engage with Metaverse Companies

How Organizations Select Metaverse Solutions

Growth Opportunities Fuel the Growth Pipeline Engine™

Why Is It Increasingly Difficult to Grow?

The Strategic Imperative 8™

Benefits and Impacts of Growth Opportunities

Next Steps

List of Exhibits

List of Exhibits (continued)

Legal Disclaimer

List of Figures
  • Knowledge of Immersive Digital Services, Global, 2024
  • Knowledge of the Metaverse, Global, 2024
  • Level of Interest in Immersive Technologies, Global, 2024
  • Main Concerns about Immersive Services, Global, 2024
  • Deployment of Immersive Technologies, Global, 2024
  • Determinants for Immersive Tech Vendor Selection, Global, 2024
  • Implementation of Immersive Technologies, Global, 2024
  • Use Cases of Immersive Technologies, Global, 2024
  • Future Use Cases of Immersive Technologies, Global, 2024
  • Investment in Immersive Technologies in the Next 2 Years, Global, 2024
  • Use of XR Headsets, Global, 2024
  • Number of XR Headsets, Global, 2024
  • Use of Extended Reality Headset by Provider, Global, 2024
  • Deployment of the Metaverse, Global, 2024
  • Plans for Adopting the Metaverse, Global, 2024
  • Investment in Metaverse-related Technologies in the Next 2 Years, Global, 2024
  • Perceived Potential of the Metaverse, Global, 2024
  • Main Benefits for Joining the Metaverse, Global, 2024
  • Main Concerns about the Metaverse, Global, 2024
  • Implementation of Key Performance Indicators for Metaverse Adoption, Global, 2024
  • Indicators Selected for Measuring Success, Global, 2024
  • Metaverse Implementation by Type, Global, 2024
  • Familiarity with Metaverse Projects, Global, 2024
  • Plans to Engage with Metaverse Projects, Global, 2024
  • Determinants in Selecting a Metaverse Solution, Global, 2024
Purchase includes:
  • Report download
  • Growth Dialog™ with our experts

Growth Dialog™

A tailored session with you where we identify the:
  • Strategic Imperatives
  • Growth Opportunities
  • Best Practices
  • Companies to Action

Impacting your company's future growth potential.

Frost & Sullivan conducts an annual survey of IT and business decision-makers regarding their views of technologies, such as immersive services, the metaverse, the internet of things, artificial intelligence, and the cloud. This report leverages the information collected in Frost & Sullivan’s 2024 IT Decision-Makers Survey to analyze the perception and current use of immersive technologies and the metaverse in multiple industries and regions. The study examines how respondents assess these evolving technologies on various characteristics to gain insights into business priorities and determine meaningful differentiation points. The results provide a look into enterprise decision processes, including: • How do organizations use or plan to use immersive technologies and the metaverse? • What are organizations’ main concerns and interests when implementing these technologies? • What criteria do organizations consider for choosing metaverse and immersive tech solutions? The vast majority of IT decision-makers with knowledge of the metaverse and immersive services (93% to 94%) show interest in virtual reality, augmented reality, and mixed reality. Nine out of 10 believe that the metaverse holds some or significant business value for their organizations. Author: Lara Forlino
More Information
Deliverable Type Customer Research
Author Lara Forlino
Industries Information Technology
No Index No
Is Prebook No
Keyword 1 Metaverse adoption trends
Keyword 2 Immersive tech market
Keyword 3 Augmented reality growth
List of Charts and Figures Knowledge of Immersive Digital Services, Global, 2024~ Knowledge of the Metaverse, Global, 2024~ Level of Interest in Immersive Technologies, Global, 2024~ Main Concerns about Immersive Services, Global, 2024~ Deployment of Immersive Technologies, Global, 2024~ Determinants for Immersive Tech Vendor Selection, Global, 2024~ Implementation of Immersive Technologies, Global, 2024~ Use Cases of Immersive Technologies, Global, 2024~ Future Use Cases of Immersive Technologies, Global, 2024~ Investment in Immersive Technologies in the Next 2 Years, Global, 2024~ Use of XR Headsets, Global, 2024~ Number of XR Headsets, Global, 2024~ Use of Extended Reality Headset by Provider, Global, 2024~ Deployment of the Metaverse, Global, 2024~ Plans for Adopting the Metaverse, Global, 2024~ Investment in Metaverse-related Technologies in the Next 2 Years, Global, 2024~ Perceived Potential of the Metaverse, Global, 2024~ Main Benefits for Joining the Metaverse, Global, 2024~ Main Concerns about the Metaverse, Global, 2024~ Implementation of Key Performance Indicators for Metaverse Adoption, Global, 2024~ Indicators Selected for Measuring Success, Global, 2024~ Metaverse Implementation by Type, Global, 2024~ Familiarity with Metaverse Projects, Global, 2024~ Plans to Engage with Metaverse Projects, Global, 2024~ Determinants in Selecting a Metaverse Solution, Global, 2024~
Podcast No
Predecessor K9E2-01-00-00-00
WIP Number KB13-01-00-00-00