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The Japanese contact center application market contracted by 1.6% and registered a revenue of $163.3 million in 2017. The market is forecast to grow at a CAGR of 0.9% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong Kong, India, In...

14 Jul 2022  |  Global  |  Market Research

Growth Opportunities for Telcos in IoT

New Business Models and Emerging IoT Applications Create Competitive Intensity

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The key challenge for telecom operators (telcos) is to go beyond connectivity and provide business solutions to enterprise customers, as well as connected home and digital lifestyle services to consumers. A solid ecosystem strategy and effective execution by operators are key requisites to address this challenge. The IoT space is still in flux. ...

The Asia-Pacific web application firewall (WAF) solutions market experienced growth at a healthy 22.4% year-over-year rate in 2019 driven by high adoption from both the on-premises and cloud-based deployment segments. Particularly for cloud-based deployment, the rapid growth of this segment will lead it to achieve parity with the on-premises segmen...

The APAC contact center applications market generated $753.9 million in revenue in 2020, registering an annual growth of 4.8%. Though COVID-19 clouded the outlook at the beginning of the year, technology upgrades, cloud migration, and the adoption of analytics, automation, and self-service applications drove market growth. The market is set to grow...

The Australian contact center applications market generated shrunk by 0.2%, with market revenue of $121.8 million in 2017. The market is forecast to further decline at a CAGR of 2.0% from 2017 to 2024. This study is part of the research service on the Asia-Pacific contact center application market which covers 14 countries: Australia, China, Hong...

This insight discusses the impact of digital learning services on education in North America. For this insight, Frost & Sullivan conducted a series of interviews with educators in North America, including primary and secondary school teachers, administrators and principals, and higher education faculty, heads of departments, and deans, to understan...

Connected packaging is rapidly evolving from a functional communication tool into a strategic enabler of transparency, authentication, and intelligent consumer engagement across global value chains. Advances in RFID/NFC, digital watermarks, printed electronics, sensors, and cloud-based digital identity platforms are transforming physical products i...

Unmanned underwater network (UUN) technology is evolving from standalone underwater systems into smart, artificial intelligence (AI)-driven, and connected subsea ecosystems that enable advanced autonomous operations across defense, oceanography, offshore energy, and climate monitoring applications. This report examines the global UUN technology mar...

This edition of IT, Computing and Communications (ITCC) Technology Opportunity Engine (TOE) captures developments related to Hyper-Distributed Edge Cloud, Edge AI Orchestration, Edge IoT, Real Time Analytics, Marketplace, Application Risk, 5G Data Management, AI Voice, Private Network PaaS, No-Code Workflow Automation, Vision AI, Digital Learning a...