Search results for: 'is system market'

This market analysis research provides market sizing and forecasts for premises-based contact center systems in North America. The product segments covered are: inbound contact routing, IVR and voice portal, outbound dialer, quality monitoring, workforce management, and contact center analytics. The study provides market forecasts by product segmen...

This research service covers the state of the North American contact center systems market. Market segments covered include inbound contact routing systems, IVR/voice portal systems, outbound dialer systems, quality monitoring systems, workforce management software, and contact center analytics. The study discusses the drivers and restraints for gr...

This study covers the state of the North American contact center systems market. Market segments include inbound contact routing systems, IVR/voice portal systems, outbound dialer systems, quality monitoring systems, workforce management software, and contact center analytics. The study discusses the drivers and the restraints for growth, as well a...

This report looks at the state of the smart card management systems market. Multi application plays a pivotal role in the penetration of smart cards and hence the need for management systems. This report looks at the reasons why the smart card management system has not delivered what was expected in recent years and looks at the future.

This strategic analysis is part of Frost & Sullivans continued coverage of the EMEA contact centre market. The scope of this research study includes ACD, CTI, SIP and multimedia contact routing systems deployed on-premise (CPE). Within this analysis, Frost & Sullivan has identified trends, drivers and restraints in the EMEA market. The EMEA region...

Product revenue decline was significant for inbound contact routing and IVR systems, and low to moderate for quality monitoring

This study provides an overview of the current state of ERP software and its future prospects in South Africa. It represents key application areas, including; Financial, Human Resources, Manufacturing, Industry Specific, CRM, SCM and other services. It identifies key market forces such as; challenges, drivers and restraints. The study gives insight...

This report will analyze the World Intrusion Detection System (IDS) and Intrusion Prevention System (IPS) markets, using 2003 as a base year. This report will be segmented by network intrusion detection/prevention systems (NIDS) and host-based intrusion detection/prevention systems (HIDS). Throughout the text, distinctions between the technologie...

This research service will analyze the World Intrusion Detection System (IDS) and Intrusion Prevention System (IPS) markets, using 2006 as a base year. This research will be segmented by network intrusion detection/prevention systems (NIDS) and host-based intrusion detection/prevention systems (HIDS). Throughout the text, distinctions between the...