Search results for: 'Sample-to-Answer'

The overall research objective is to measure the current use and future decision making behavior toward customer contact solutions primarily in the United States with a small sample from other regions. The technologies we covered include: customer journey analytics, elearning, quality monitoring, social media analytics, speech analytics, unified ag...

25 Jan 2017  |  North America  |  Market Research

Latin America Big Data and Analytics Market, Forecast to 2022

$7.4 Billion Market Expected as Digital Transformation Evolves

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The Big Data and Analytics (BDA) market is gaining space in Latin America region, AND companies are becoming more familiar with the concepts and the benefits of implementing BDA solutions. Big Data and Analytics has emerged as technology that is being discussed outside the Information Technology departments, and companies across several industry ve...

10 Mar 2017  |  Asia Pacific  |  Market Research

Asia-Pacific Cloud Computing Services Market Analysis, Forecast to 2022

Strong Uptake of Managed Cloud Services Bundled with Value-added Offerings Unlocks Growth Opportunities for Service Providers

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The demand for managed cloud and professional services has been increasing, especially in countries with a mature cloud landscape such as Japan. This arises due to complex Big Data and workloads such as enterprise resource planning (ERP) being increasingly migrated to cloud platforms. The expansion of open source technologies, as well as advances i...

07 Jul 2020  |  North America  |  Market Research

North American Mobile Field Service Management Market Continues to Offer Expansion Opportunities: Forecast to 2025

Evolving Field Service Environment, 5G, COVID-19 Poised to Have Significant Impact

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Key Issues Addressed

This study examines the North American mobile field service management market. Mobile FSM solutions are software applications that leverage a variety of technologies (geolocation, artificial intelligence, digital forms, etc.) on smartphones, tablets, rugged devices, and wearables in order to locate, manage, automate and/or optimize field-based serv...

15 Jun 2020  |  Asia Pacific  |  Market Research

Malaysian Data Center Services Market, Forecast to 2026

Data Centers Need to Improve Services to Meet Rapidly Surging Demand for Digitalization

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Key Issues Addressed

Malaysia is considered one of the prime data center markets in the Asia-Pacific region, and it is poised to experience exponential data center growth due to the abundant availability of resources and favorable government policies concerning data center infrastructure. The Government of Malaysia and Malaysian enterprises are keen to increase their a...

Systems integration (SI) makes up a significant portion of IT budgets in South Africa, as enterprises seek to accelerate their digital transformation. In the absence of an established leading technology platform across all operations, enterprises have mostly opted for best-of-breed systems. As a result, systems integration (SI) spend is being drive...

25 Nov 2019  |  Asia Pacific  |  Market Research

Australian Data Center Services Market, Forecast to 2025

The Australian Data Center Market is Expected to be Highly Competitive in the Near Future due to Innovative Strategies Adopted by Existing Participants in order to Enhance Customer Value

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Key Issues Addressed

Australia is one of the most mature data center services markets in Asia-Pacific. Despite facing intensifying competition from countries in the region such as Singapore and Malaysia, the market in Australia continues to expand. Growth has been driven mostly by hyperscale cloud vendors, large enterprises, and highly-regulated verticals, such as Ban...

Indonesia is expected to witness the fastest growth among the ASEAN countries. The growth in mobile consumption and increasing demand for disaster recovery services have been key to driving the cloud market in Indonesia. Government Regulation No. 82, which mandates Indonesian businesses conducting electronic transactions to store personal data in d...

26 Sep 2019  |  Asia Pacific  |  Market Research

Indonesian Data Center Services Market, Forecast to 2025

Over the Top to Drive Short-term Growth, While Banking, Finance, and Insurance Vertical to Enable Sustained Growth

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Key Issues Addressed

To increase their presence, hyperscale cloud service providers, such as Alibaba, Microsoft, and Amazon Web Services, along with the local cloud vendors, are expanding their infrastructure, operations and availability across Indonesia. With the extensive penetration of Internet connectivity as well as a keen focus on cybersecurity and data privacy, ...