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28 Sep 2017  |  Asia Pacific  |  Market Research
Singapore Data Center Market, Forecast to 2023
Hyperscale Cloud Computing Vendors Driving Strong Uptake of Leased Data Centers
Hyperscale cloud computing vendors driving strong uptake of leased data centers Hyperscale cloud service providers have been key in driving demand for data center services in Singapore, with many global public cloud providers (for example, Amazon Web Services, Microsoft, Google, and Alibaba Cloud) significantly increasing their uptake of data cente...
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17 Jul 2026  |  Global  |  Megatrends
Trend Opportunity Profiles—Autonomous Cities
Cognitive and Urban Intelligence Infrastructure
Autonomous cities represent an advanced stage of urban development that integrates AI, digital twins, IoT, edge computing, and autonomous infrastructure solutions to enable efficient city operations with minimal human intervention. Through unified urban operating platforms, cities can automate traffic management, optimize energy distribution, conne...
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19 Jul 2019  |  North America  |  Strategic Forecasting
Creating a Digitally Literate Workforce - PwC has an App for That
Much has been written about the looming shortage of skilled resources to fill technology jobs in the digital era. The US Bureau of Labor Statistics projects computer and information technology jobs to grow 13 percent from 2016-2026, faster than the average of all other occupations, with 560,000 new jobs being added during that period. The European ...
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07 Jun 2019  |  Global  |  Market Research
Smart Home Insurance—Role of Emerging Technologies, 2019
New Business Models and Enhanced Customer Engagement Critical for Insurers to Retain Relevance and Competitiveness
Consumers' interest in connected devices has been one of the significant drivers of innovation in the sector. Over the years, as the cost of sensors declined, the number of IoT-enabled devices has increased steadily and they have become more affordable and viable. However, consumers continue to be wary about data privacy and sharing. The applicati...
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21 Feb 2025  |  Global  |  Technology Research
Growth Opportunities in Blockchain, Predictive Analytics, IoT, Computer Vision, Generative AI, Cloud Computing, and No-Code Development
IT, Computing and Communications Technology Opportunity Engine
This edition of IT, Computing and Communications (ITCC) Technology Opportunity Engine (TOE) explores significant advancements in IT and computing, focusing on enterprise solutions driving digital transformation across industries. It highlights a unified platform enhancing B2B data integration with real-time monitoring and automation, a database man...
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15 Nov 2024  |  Global  |  Technology Research
Growth Opportunities in DevSecOps, Cloud Security, Data Observability, AI and IoT Security
This edition of the Cyber Security Technology Opportunity Engine (TOE) captures developments related to DevSecOps, Cloud Security, Data Observability, AI and IoT Security. Cyber Security TOE’s mission is to investigate new and emerging developments that aim to protect the network infrastructure and the resources operating in the network. The TOE of...
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20 Mar 2020  |  North America  |  Frost Radar
Frost Radar in the North American Contact Center Workforce Optimization Market
A Measurement System to Spark Companies 2 Action (C2A)--Innovation that Fuels New Deal Flow and Growth Pipelines
Workforce optimization (WFO) drives performance, agent engagement, and an improved customer experience (CX) in the contact center industry. Frost & Sullivan defines WFO as a strategy to integrate disparate contact center workforce applications, monitor and analyze customer and agent interactions, and automate processes to optimize contact center r...
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07 Nov 2019  |  North America  |  Market Research
Growth Opportunities in the North American Contact Center Market, Forecast to 2023
Infusion of AI is Driving Customer Contact Strategy and Development
New analysis from Frost & Sullivan's Information and Communications Technologies program titled Growth Opportunities in the North American Contact Center Market finds that the market for contact centers continues to increase. For cloud, the acceleration of omnichannel service delivery and digital transformation, coupled the inclusion of new technol...
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12 Jun 2023  |  Global  |  Frost Radar
Frost Radar™: Fraud Detection and Prevention (Know Your Customer), 2023
A Benchmarking System to Spark Companies to Action - Innovation that Fuels New Deal Flow and Growth Pipelines
Consumers are a large and extremely vulnerable component of the cybersecurity equation. One of the most significant developments in this area during the COVID-19 pandemic was that enterprises accelerated their digital transformation efforts, although many struggled to put in place adequate security protocols and continue to patch their systems as n...
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28 Apr 2023  |  Global  |  Customer Research
Contact Center Digital Transformation in the Healthcare Industry: A Customer Perspective, Global, 2023 to 2024
Employee Engagement is the Top Corporate Objective
Patients are consumers and expect excellent customer service for every product and service they buy. Patients invest in their health and set self-care management goals and play an active role in attaining health services. Improving a patient’s experience with digital solutions that give them more power is becoming the norm. These solutions include ...
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